The Best CRMs for Online Stores | Top 12

CPAshka - CRM for dropshipping in Ukraine. Automate accounting for dropshippers, orders and payments! Easy start, user-friendly interface. Optimize your business with CPAshka!

Service Advantages

• Automatic accounting. Accurate calculation of payments to dropshippers without manual work!
• User-friendly interface. Intuitive, easy to use for everyone!
• Saving time. Automation of reporting and order management.
• Increasing profits. Process optimization = more satisfied customers!

Characteristics

• Dropshipping automation
• Calculation of drop profits
• Convenient order tracking
• Integration with stores
• Support in Ukrainian

LP-CRM - Ukrainian CRM for product business, e-commerce and services. Automate sales, process orders, control customers and increase the profit of your online store!

Service Advantages

• Sales growth. Increase profits through data analysis and marketing automation.
• Automation of routine. Free up team time from repetitive tasks, focus on development.
• Customer base in order. Store all customer information in one place for personalization.
• Ukrainian support. Get quick and qualified help in your native language.

Characteristics

• Sales automation
• User-friendly interface
• Integration with websites
• Ukrainian support
• Advertising optimization

HubSpot CRM - Free CRM for online stores that combines marketing, sales, and support. A user-friendly platform for managing customers and increasing sales. Automate processes and scale your business!

Service Advantages

• Free core. Start managing customers at no cost, with the ability to scale.
• Unified platform. Everything for marketing, sales, and support in one place.
• Automation. Free up time by automating routine tasks.
• Sales growth. A personalized approach increases customer loyalty.

Characteristics

• Sales automation
• User-friendly interface
• Email integration
• Data analytics
• Free plan

Agile CRM - a CRM that combines sales, marketing, and customer service in one place. The perfect solution for an online store looking to optimize business processes and increase customer loyalty.

Service Advantages

• Everything in one place. Sales, marketing, and customer support - integrated into Agile CRM for efficient operation.
• Increase sales. Automate the sales funnel, improve communication, and attract more customers.
• Improved service. Fast processing of requests, personalized approach, and customer loyalty.
• Clear analytics. Get reports and analyze data to make informed decisions in Agile CRM.

Characteristics

• Everything in one place
• Simple management
• Process automation
• Intuitive interface
• Customer support

Capsule CRM is a simple tool for managing customer bases, deals, and projects. It's perfect for online stores, helping to organize sales and improve communication with customers.

Service Advantages

• Simple integration. Easily connect to your favorite services and tools.
• Intuitive interface. Quickly master all functions without the need for training.
• Contacts + deals together. Conveniently manage customers and their orders in one place.
• Automation of routine. Forget about manual tasks, focus on business development.

Characteristics

• Simple customer management
• Convenient sales accounting
• Online deal organization
• Easy to adapt
• Project support

Zoho CRM - cloud CRM for an online store that automates sales, marketing and customer support. Increase sales and improve customer loyalty with powerful Zoho CRM tools.

Service Advantages

• Sales growth. Increase conversion and average check thanks to personalization.
• Marketing optimization. Attract more customers with targeted campaigns.
• Service improvement. Satisfied customers are loyal customers, 24/7 support.
• Business automation. Free up the team's time from routine, focus on strategy.

Characteristics

• Convenient CRM for e-commerce
• Sales automation
• Integration with Zoho Suite
• Marketing optimization
• Customer support 24/7

Microsoft Dynamics 365 Sales - powerful CRM for online store. Deep integration with Microsoft 365 and Copilot automates sales, improves customer service and increases profits. Optimize your sales funnel, track orders and personalize interactions.

Service Advantages

• Full integration 365. Easily manage data using familiar Microsoft tools.
• Analytics with Copilot. Get deep insights about customers for better decisions.
• Sales automation. Increase team efficiency and speed up deal closing.
• Personalized experience. Increase customer loyalty by offering unique service.

Characteristics

• Sales automation
• Integration with 365
• AI Copilot
• Data analytics
• Customer personalization

Close - CRM for sales departments that emphasizes calls and email campaigns. Automate customer communication, increase conversion rates, and manage deals in one place. Ideal for optimizing sales for your online store.

Service Advantages

• Increased sales. Close helps you find more customers and close more deals.
• Time savings. Automating routine tasks allows you to focus on sales.
• Improved communication. Convenient calls and email sequences for effective communication.
• Centralized database. All customer information in one place.

Characteristics

• For online stores: Automation
• Integration with platforms
• Convenient management
• Sales analytics
• Customer support

NetHunt CRM - a CRM system integrated with Gmail. Manage leads, sales funnels, and automate processes directly from your email. The perfect solution for an online store that works with Gmail.

Service Advantages

• Gmail integration. Manage sales directly from your email, without switching between tabs.
• Increased sales. Automate your sales funnel and don't lose a single lead.
• Automation of routine tasks. Forget about manual data entry and reporting, everything is automatic.
• User-friendly interface. Easy to learn, intuitive for your team.

Characteristics

• CRM in Gmail
• Easy with leads
• Sales funnels
• Process automation
• For e-commerce

SuiteCRM - A powerful open source CRM that is ideal for online stores. Flexible customization to your needs, integration with e-commerce platforms and sales automation.

Service Advantages

• Full freedom of action. Open-source gives you control over data and code. Customize the system to suit your business needs.
• Sales growth. Marketing and sales automation increases profits and customer loyalty.
• Single customer base. All customer information in one place. Effective communication and support.
• Flexible integration. Easily integrates with other systems, such as accounting or warehouse.

Characteristics

• CRM for e-commerce
• Free SuiteCRM
• Flexible customization
• Sales automation
• Customer management

Bitrix24 - CRM for your online store! Automate sales, manage customers and projects in one place. Integration with the site, contact center and everything you need to grow your business.

Service Advantages

• Sales growth. Automate your sales funnel and increase the profit of your online business.
• Communication optimization. Keep a history of communication with customers in one place.
• Time saving. Automate routine tasks and focus on development.
• Integration with platforms. Easily connect your website and popular services to Bitrix24.

Characteristics

• Sales automation
• Website integration
• Customer management
• User-friendly interface
• Work organization

Need a CRM for an online store? monday sales CRM is a flexible CRM based on monday.com, adapted for sales teams. Automate processes, increase efficiency and manage customers easily!

Service Advantages

• Clear interface. Easy to learn and use, even without CRM experience.
• Sales automation. More deals, less routine - everything is automated.
• Full adaptation. Customize to the needs of your business.
• Data centralization. All customer information in one place.

Characteristics

• Sales automation
• Integration with monday.com
• Convenient customer management
• Reporting and analytics
• 24/7 sales support