The best 15 CRMs for Customer Support

CPAshka - CRM for dropshipping in Ukraine. Automate dropshipper accounting, control orders, and increase profits. Optimize customer support with CPAshka!

Platform Advantages

• Dropshipper automation. Accurate accounting of orders, payouts, and debts. No more Excel spreadsheets!
• Convenient communication. Integration with messengers for quick communication with dropshippers.
• Sales analytics. Track the effectiveness of dropshippers and popular products.
• Fast payouts. Automated calculations and timely payouts to dropshippers.

Functionality

• Dropshipping automation
• User-friendly interface
• 24/7 support
• Ukrainian localization
• Dropshipper accounting

LP-CRM is a Ukrainian CRM for customer support, e-commerce and product business. Automate application processing, manage your customer base and increase customer loyalty. Optimize your service with LP-CRM!

Platform Advantages

• Зрозумілий інтерфейс. Easy navigation, quick team training and instant access to the data you need.
• Automation of routine. Free up staff from repetitive tasks, focus on customers.
• Centralized database. The entire history of communication with the client in one place, no lost information.
• Reporting and analytics. Track key indicators, improve service and increase loyalty.

Functionality

• Support automation
• User-friendly interface
• Integration with channels
• Reporting and analytics
• Ukrainian support

KeepinCRM is a simple CRM for small and medium-sized businesses that will help improve customer support. Manage customers, tasks, deals, warehouse and finances in one place. Streamline processes and increase customer satisfaction!

Platform Advantages

• Everything in one place. Manage customers, tasks, deals, warehouse and finances centrally.
• Easy to use. Intuitive interface, no special skills required.
• Process optimization. Automate routine operations and increase efficiency.
• SMB Support. Developed taking into account the needs of small and medium-sized businesses.

Functionality

• Convenient CRM for support
• Customers, deals, tasks
• Process automation
• Quick start, easy training
• SMB support in Ukraine

Capsule CRM - Easy-to-use CRM for managing contacts, deals, and projects. Organize customer work and improve customer support. Ideal solution for small and medium-sized businesses.

Platform Advantages

• Simple integration. Connect Capsule with other tools for efficient work.
• User-friendly interface. Intuitive navigation saves you time.
• Contact control. All customer information in one place for better service.
• Collaboration. Increase team productivity through shared tasks.

Functionality

• Intuitive interface
• Convenient customer management
• Sales automation
• Team collaboration
• Effective deal management

Nutshell: CRM and email marketing in one! Ideal for B2B teams looking to improve customer support and automate processes. Easy to use, powerful in results.

Platform Advantages

• Intuitive interface. Easy to learn, quick to get started, and focus on customers.
• Powerful email marketing. Send personalized emails and track results in one platform.
• Data centralization. All customer information in one place for effective interaction.
• Support for B2B teams. Nutshell is designed specifically for the needs of business customers.

Functionality

• Intuitive interface
• Sales automation
• Personalized email
• Support for B2B teams
• Convenient reporting

OneBox OS - CRM/ERP platform for optimizing customer support. Manage processes, telephony, warehouse and document management in a single system. Increase the efficiency of handling requests and customer satisfaction.

Platform Advantages

• All tools in one. Manage customers, sales and support from a single OneBox OS platform.
• Communication optimization. Integrated telephony and chatbots for instant interaction with customers.
• Automation of routine. Free the team from repetitive tasks to focus on customers.
• Loyalty increase. A personalized approach to each client increases satisfaction.

Functionality

• Integration with telephony
• Process automation
• User-friendly interface
• Reporting and analytics
• All in one place

Agile CRM: unites sales, marketing, and service in a single platform. An ideal solution for customer support, allowing you to effectively manage communications and increase customer loyalty.

Platform Advantages

• Single interface. Manage sales, marketing, and service from a single platform, without switching.
• Improved communication. The entire customer history in one place, for a better understanding of needs.
• Routine automation. Free up team time by automating repetitive tasks.
• Personalized service. Create customized offers based on customer data.

Functionality

• All in one place
• Process automation
• User-friendly interface
• 24/7 support
• Affordable price

Zoho CRM - cloud-based CRM for effective customer support. Automate sales, marketing, and service in one place. Increase customer satisfaction and grow your business with Zoho CRM!

Platform Advantages

• All in one place. Integrated platform for sales, marketing, and service, saving time.
• Increased loyalty. Personalized communication with customers, improved satisfaction.
• Automation of routine. Free up the team from repetitive tasks, focus on the main thing.
• Detailed analytics. Reporting and data-driven forecasts, strategy optimization.

Functionality

• Automation of support
• Integration with other services
• User-friendly interface
• Personalization of settings
• Analytics and reports

Odoo CRM - an integrated CRM system in ERP Odoo that allows you to optimize customer support, sales and marketing. Manage leads, deals and customer base effectively in a single platform. The perfect solution for comprehensive business automation.

Platform Advantages

• All in one place. Integration with other Odoo modules for a complete business picture.
• Service improvement. Understand customer needs and respond instantly.
• Work optimization. Automation of routine tasks and increased team productivity.
• Data analysis. Track key indicators and make informed decisions.

Functionality

• Single platform
• Integration
• Automation
• Flexibility
• Analytics

Binotel SmartCRM - CRM for customer support: a complete 360° customer card, powerful analytics, and tasks in one system. Integration with Binotel PBX for effective communication and better service.

Platform Advantages

• 360° customer profile. All customer information in one place, quick access to call history.
• Effective analytics. Understand customer needs and improve service based on data.
• Task automation. Optimize team performance, don't miss a single request.
• PBX integration. Manage calls and serve customers directly from the system.

Functionality

• 360° customer card
• Support analytics
• PBX integration
• Task automation
• 24/7 customer support

NetHunt CRM is a CRM in Gmail that simplifies customer support. Manage leads, sales funnels, and automate routine tasks directly from your inbox. Optimize communication and increase customer satisfaction with NetHunt!

Platform Advantages

• Integration with Gmail. Manage customers directly from your email, without switching between tabs.
• Improved organization. All customer data in one place, easy access and search.
• Sales automation. Set up sales funnels and automate routine tasks.
• Increased productivity. More sales in less time thanks to process optimization.

Functionality

• Integration with Gmail
• Process automation
• Sales funnels
• Customer support
• Lead management

Pipedrive - CRM built to increase deal conversion. Visualize your sales pipeline, effectively manage leads, and turn them into customers. Intuitive interface, convenient for customer support and business development.

Platform Advantages

• Increase sales. Pipedrive helps focus on deals, increasing conversion and profit.
• Visual pipeline. Easily track deal progress and manage the sales funnel.
• Automation of routine. Automate tasks, free up time for customers and important matters.
• Integrations with tools. Connect Pipedrive to mail, chats, and other services.

Functionality

• Process automation
• Easy to use
• User-friendly interface
• 24/7 customer support
• Integration with services

Freshworks CRM (Freshsales) - CRM with built-in telephony, email, and an AI assistant that helps improve the quality of customer support and automate routine tasks. The perfect solution for effective customer interaction!

Platform Advantages

• Built-in telephony. Call customers directly from the system, save call recordings and context.
• AI Assistant Freddy. Automates routine tasks, predicts customer behavior, and provides advice.
• Effective communication. All channels (email, chat, phone) in one place for quick responses.
• Clear analytics. Track key metrics, improve service and customer satisfaction.

Functionality

• All in one place
• Process automation
• Easy integration
• AI Assistant
• 24/7 support

Keap (formerly Infusionsoft) - CRM and marketing automation designed for entrepreneurs. It simplifies customer support, automates routine tasks, and helps grow your business.

Platform Advantages

• All in one place. Manage contacts, sales, and marketing from a single Keap platform.
• Routine automation. Forget about routine tasks, focus on business development.
• Personalized marketing. Create customized offers for each client.
• Sales growth. Attract more leads and increase profits with Keap.

Functionality

• Marketing automation
• Personalization of communications
• Convenient contact management
• 24/7 support
• Integrations with tools

monday sales CRM - flexible CRM built on the monday.com platform, specifically for sales teams. Automate your sales funnel, manage customers, and improve productivity with tools that adapt to your needs.

Platform Advantages

• User-friendly monday.com platform. Intuitive interface, quick setup, familiar look.
• Full integration. All customer data in one place, easy access for the team.
• Automation of routine. Reduces manual work, freeing up time for sales and communication.
• Improved communication. Effective team and customer interaction, quick responses.

Functionality

• Process automation
• User-friendly interface
• Reporting and analytics
• Integration with monday.com
• 24/7 customer support