Find Your CRM

The Best CRMs for Small Businesses in Ukraine (2024)

Optimize Your Small Business: 12 CRM Systems for Growth in Ukraine!

Best

Find Your CRM

№1

LP-CRM

LP-CRM - Ukrainian CRM for product business, e-commerce and services. Optimize sales, automate processes and increase profits! An ideal solution for small businesses in Ukraine.

Platform Advantages

  • Understandable interface. Easy to use, adapted for Ukrainian business.
  • Sales automation. Increases the efficiency of working with clients and deals.
  • Ukrainian support. Reliable and fast support from the local team.
  • Integration with services. Easily integrates with Nova Poshta, Rozetka and others.

Characteristics

  • CRM for small business UA
  • LP-CRM - your assistant
  • Sales automation
  • Convenient interface
  • Ukrainian support
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate order accounting, settlements with suppliers and dropshippers. Optimize business processes, increase profits! The perfect solution for small business.

Platform Advantages

  • Automation of dropshipping. Forget about the routine, CPAshka will do everything for you, from ordering to payment.
  • Accurate accounting of dropshippers. Not a single penny will be lost, clear control of payments and partner statistics.
  • Simple order management. All order information in one place, quick search and editing.
  • Profit growth. Free up time for scaling, and CPAshka will take care of operational processes.

Characteristics

  • CRM for small business
  • Process automation
  • User-friendly interface
  • Ukrainian support
  • Dropshipping support
CPAshka
№3

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses in Ukraine. Customer, task, deal, inventory, and finance management in one place. Optimize sales and manage your business effectively!

Platform Advantages

  • Convenient interface. Easy to learn, intuitive, saves time on adaptation.
  • Sales automation. Increase profits by automating routine processes.
  • Financial control. Easily track your business's income and expenses.
  • 24/7 support. Always ready to help resolve any issues.

Characteristics

  • Ease of use
  • For SMEs in Ukraine
  • Clients and deals
  • Inventory accounting
  • Financial control
KeepinCRM
№4

Vtiger CRM

Vtiger CRM - the only platform for sales, marketing, and customer support. An ideal solution for small businesses in Ukraine looking to optimize processes and increase efficiency! Automate routine tasks and focus on development.

Platform Advantages

  • Зрозуміла ціна. Transparent pricing plans with no hidden fees, tailored to your budget.
  • All in one place. Manage sales, marketing, and customer support on one Vtiger platform.
  • Local support. The Ukrainian support team is always ready to resolve your issues.
  • Increased sales. Optimize your sales funnel and increase conversion with Vtiger.

Characteristics

  • CRM for small businesses
  • Vtiger: all in one
  • Sales, Marketing, Help Desk
  • Ukrainian language support
  • Localized for Ukraine
Vtiger CRM
№5

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for small businesses integrated with Office 365 and Copilot. Boost sales, automate routines, and gain analytics. An effective solution for Ukrainian businesses!

Platform Advantages

  • 365 Integration. Connect sales with your Microsoft tools for maximum efficiency.
  • Copilot for Sales. Get an intelligent assistant to help you close more deals faster.
  • Clear Analytics. Track key metrics and make informed decisions for business growth.
  • Flexible Settings. Adapt the system to your business needs and easily scale the solution.

Characteristics

  • Affordable CRM for small businesses
  • Integration with Microsoft 365
  • Copilot: Sales Assistant
  • Automation of routine tasks
  • Sales pipeline optimization
Microsoft Dynamics 365 Sales
№6

Agile CRM

Agile CRM - A CRM system that combines sales, marketing, and customer support in a single interface. An ideal solution for small businesses in Ukraine to optimize processes and increase profits!

Platform Advantages

  • All in one place. Combines sales, marketing, and support for efficiency
  • Ease of use. Intuitive interface, easy team training
  • Ukrainian support. Help and documentation in native language for comfort
  • Profit growth. Optimize sales processes and attract more customers

Characteristics

  • CRM for small businesses
  • Integration: sales, marketing
  • Ukrainian support
  • Business process automation
  • User-friendly Agile CRM interface
Agile CRM
№7

Nutshell

Nutshell: Simple CRM + email marketing for B2B teams. Increase sales, automate communication and manage customer relationships more effectively. Ideal for small businesses in Ukraine. Try it for free!

Platform Advantages

  • Simple interface. Easy to learn, quick to implement and easy to navigate.
  • Sales automation. Automate routine tasks, increase team efficiency.
  • Email marketing built-in. Send personalized emails, track results in one place.
  • Ukrainian support. Prompt assistance and advice from a local team.

Characteristics

  • Simple CRM for B2B
  • Email marketing
  • For small business
  • Ukrainian support
  • User-friendly interface
Nutshell
№8

Creatio (Sales)

Creatio (Sales) - low-code CRM платформа для малого бізнесу в Україні. Автоматизуйте продажі, маркетинг та сервіс за допомогою готових рішень та можливостей налаштування під потреби вашої компанії. Оптимізуйте процеси, підвищуйте ефективність та збільшуйте прибуток!

Platform Advantages

  • Автоматизація продажів. Оптимізуйте воронку продажів та збільште прибуток.
  • Низький код. Змінюйте систему під потреби без програмістів.
  • Інтеграція з усім. З'єднайте усі ваші інструменти в єдину систему.
  • Підтримка в Україні. Отримайте швидку та якісну допомогу українською.

Characteristics

  • CRM для малого бізнесу UA
  • Автоматизація бізнес-процесів
  • Платформа Low-code Creatio
  • Sales Creatio для України
  • Підтримка українською мовою
Creatio (Sales)
№9

Copper

Copper - CRM designed for Google Workspace with deep Gmail integration. An ideal solution for small businesses in Ukraine to effectively manage customers and increase sales directly from your email!

Platform Advantages

  • Gmail Integration. All customer communication in one place, easy access to data.
  • Sales Automation. Automate routine tasks and increase team efficiency.
  • Simple interface. Easy to use, quick training, quick start.
  • Improved communication. Effective customer interaction, better service, loyalty.

Characteristics

  • Convenient CRM for Gmail
  • Sales automation
  • Easy start for business
  • Ukrainian language support
  • Google Workspace Integration
Copper
№10

Close

Close CRM - a powerful CRM for small businesses in Ukraine that focuses on calls and email marketing. Automate sales, increase conversion, and build strong customer relationships. Ideal for sales teams looking to maximize efficiency.

Platform Advantages

  • Більше угод, менше рутини. Automate sales, focus on customers, not data.
  • Call and email integration. Save time, make calls and send emails from one platform.
  • Predicted profit. An accurate sales forecast will help you better plan your business development.
  • Simple and intuitive interface. Learn to work with the system quickly and effortlessly.

Characteristics

  • CRM for small businesses
  • User-friendly interface
  • Sales automation
  • Support in Ukrainian
  • Close: Calls + email CRM
Close
№11

SalesDrive

SalesDrive: CRM for online stores in Ukraine. Integration with marketplaces, delivery, payments and warehouse. Automate sales and increase your business profit!

Platform Advantages

  • Integration with marketplaces. Sell more, manage orders in one place.
  • Sales automation. Forget about the routine, focus on development.
  • Online warehouse accounting. Control stocks, avoid shortages and surpluses.
  • Convenient delivery management. Track shipments, optimize SalesDrive logistics.

Characteristics

  • Convenient CRM for stores
  • Sales automation
  • Integration with marketplaces
  • Inventory accounting in the warehouse
  • Support in Ukrainian
SalesDrive
№12

Zoho CRM

Zoho CRM - cloud CRM for small businesses in Ukraine. Automate sales, marketing and customer support. Optimize business processes and increase profits with Zoho CRM!

Platform Advantages

  • Understandable interface. An intuitively simple system, quick team training.
  • Sales automation. More deals, less manual work with Zoho CRM.
  • Ukrainian support. Qualified implementation and support assistance.
  • Flexible pricing policy. Optimal tariffs adapted to business needs.

Characteristics

  • CRM for small businesses
  • Ukrainian localization
  • Business automation
  • Zoho CRM: cloud solution
  • Ukrainian language support
Zoho CRM
Comparison

CRM Comparison Table

# CRM System Scope Main Features Free Price From
1LP-CRMProduct business, eCommerce, servicesSales automation, customer management, inventory accountingFree version up to 50 orders per monthfrom 9 $/month
2CPAshkaDropshippers, small businessOrder accounting, settlements, automationFree for the first 100 leadsfrom $5/month
3KeepinCRMSmall business, medium businessCustomer accounting, deal management, financial accounting7 day trialfrom 290 UAH/user/month
4Vtiger CRMSmall business, CRMAutomation, integration, analytics15 day trialfrom $15/month per user
5Microsoft Dynamics 365 SalesSmall business, salesSales automation, integration, analytics30-day trialFrom $65/month per user
6Agile CRMSmall business, startupsAutomation, marketing, salesFree plan (up to 10 users)from $8.99/month per user
7NutshellSmall business, B2BCRM, email marketing, automation14 day trialfrom $16/month per user
8Creatio (Sales)Малий бізнес, продажіАвтоматизація продажів, низький код, адаптивністьБезкоштовний тестовий доступціна за запитом
9CopperSmall business, salesGmail integration, automation, leads14 day trialfrom $29/month per user
10CloseSmall business, salesCalls, email, automation14 day testfrom $49/month per user
11SalesDriveOnline stores, entrepreneursIntegration, automation, profit increaseTest 14 daysfrom 349 UAH/month
12Zoho CRMSmall business, sales, marketingSales automation, marketing, supportFree plan (up to 3 users)from $20/month per user
Questions and Answers

Questions and Answers

? What are Customer Relationship Management (CRM) systems?
These are programs that help automate sales and marketing, improving customer relationships.
? Why is a CRM beneficial to my business?
It optimizes processes, increases team productivity, and improves customer service, leading to increased profits.
? What key CRM features do I need?
Contact management, sales automation, reporting, integration with other tools.
? How much does CRM implementation cost?
The cost varies depending on functionality, number of users, and vendor. There are free and paid options.
? Which CRM should I choose in 2024?
The choice depends on your needs. Consider KeyCRM, NetHunt CRM, Creatio, KeepinCRM, OneBox, SalesDrive, and others.