Choose a CRM for Your Team

TOP 12 CRMs for Small and Medium Businesses

The Best CRMs to Grow Your Business: Review and Comparison

TOP

Choose a CRM for Your Team

№1

LP-CRM

LP-CRM - Ukrainian CRM for product business, e-commerce and service industry. Optimize sales, automate processes and increase profits! Ideal for small and medium-sized businesses.

Business Advantages

  • User-friendly interface. Easy to learn, minimum time for team training.
  • Sales automation. Increases profits and optimizes customer relationship management.
  • Ukrainian support. Fast help from the LP-CRM team in your time zone.
  • Integration with services. Connect LP-CRM with your favorite tools.

Characteristics

  • Convenient CRM for business
  • Sales automation
  • Ukrainian support
  • Integrations with Nova Poshta
  • E-commerce optimization
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate work with dropshippers, keep track of orders and calculate their payments. Optimize your business with CPAshka!

Business Advantages

  • Easy start. Simple setup, intuitive interface.
  • Automatic accounting. Accurate calculation of dropshippers, no manual calculations.
  • Profit optimization. Increased profitability through cost control.
  • Ukrainian support. Fast help in native language 24/7.

Characteristics

  • CRM for dropshippers
  • Business automation
  • Profit calculation
  • Ukrainian support
  • User-friendly interface
CPAshka
№3

OneBox OS

OneBox OS: CRM/ERP system for small and medium businesses. Automate processes, manage telephony, warehouse and document management in one solution. Optimize company operations and increase profits!

Business Advantages

  • Все в одному місці. Manage sales, warehouse, documents and telephony from a single platform.
  • Flexible adaptation. OneBox OS is customized to your needs, not vice versa.
  • Automation of routine. Forget about repetitive tasks, the system will do everything for you.
  • Profit growth. Optimize business processes and increase sales with OneBox OS.

Characteristics

  • Universal CRM/ERP
  • Business automation
  • Easy integration
  • Intuitive interface
  • Excellent support
OneBox OS
№4

Odoo CRM

Odoo CRM is an integrated CRM module in the Odoo ERP system. Streamline sales, manage customers, and automate marketing in one solution. Ideal for small and medium-sized businesses looking to scale.

Business Advantages

  • All in one place. Integrated system: sales, marketing, customer support in one platform.
  • Sales growth. Odoo CRM helps optimize the sales funnel and close more deals.
  • Routine automation. Free up team time by automating daily tasks and reminders.
  • Affordable price. Pay only for the features you need, scale the system gradually.

Characteristics

  • Integration with ERP
  • Sales automation
  • Reporting and analytics
  • User-friendly interface
  • System scalability
Odoo CRM
№5

Close

Close - CRM for sales teams, where the main focus is on calls and automated email newsletters. Ideal for small and medium-sized businesses looking to maximize sales team efficiency and close more deals.

Business Advantages

  • Increase sales. Focus on deals, not routine, and increase profits.
  • Calls + email together. Communicate effectively with clients in one tool.
  • Automation of routine. Save time with automatic email series and tasks.
  • Convenient interface. Intuitive design for easy teamwork.

Characteristics

  • Easy to use
  • Sales automation
  • Convenient reports
  • Integrations with mail
  • One-click calls
Close
№6

Less Annoying CRM

Less Annoying CRM - the simplest CRM for small businesses. Forget about complex settings and unnecessary functions! Easily manage contacts, tasks, and deals. The perfect solution for those who value simplicity and efficiency.

Business Advantages

  • Ease of use. Intuitive interface, no unnecessary functions.
  • Convenient support. Personalized help, quick answers to questions.
  • Affordable price. Favorable cost, no hidden fees.
  • Data organization. Store contacts, deals in one place.

Characteristics

  • Easy to use
  • Affordable price
  • Convenient support
  • Focus on SMB
  • No unnecessary functions
Less Annoying CRM
№7

SalesDrive

SalesDrive - CRM for online stores. Integrations with marketplaces, delivery, payment systems and warehouse. Optimize sales, automate processes and scale your business! Everything in one place for effective management.

Business Advantages

  • Sales automation. Increase profits with automated sales funnels and reminders.
  • Integration with marketplaces. Manage products and orders from different platforms in one place.
  • Convenient delivery. Automatic cost calculation and shipment tracking.
  • SalesDrive: integration with the warehouse. Accurate inventory accounting, minimize losses and delays.

Characteristics

  • CRM for e-commerce
  • All integrations
  • Sales automation
  • 24/7 support
  • User-friendly interface
SalesDrive
№8

KeyCRM

KeyCRM - Ukrainian CRM for small and medium-sized businesses. It unifies orders from all channels, customer communications, inventory management, and analytics. Optimize your business with KeyCRM!

Business Advantages

  • All in one place. Manage orders, inventory, and customers from various channels in a single KeyCRM system
  • Automation of routine tasks. Forget about repetitive tasks, automate them and focus on development
  • Analytics and reports. Get clear data for making informed business decisions, build a successful strategy
  • Ukrainian support. Our experts are always ready to help you at every stage, quickly and understandably

Characteristics

  • Ukrainian CRM
  • All in one place
  • Channel integration
  • User-friendly interface
  • Business support
KeyCRM
№9

Agile CRM

Agile CRM is a CRM that combines sales, marketing, and service in one intuitive interface. The ideal solution for small and medium-sized businesses looking to optimize business processes and increase customer loyalty.

Business Advantages

  • All in one place. Manage sales, marketing, and customer support in one Agile CRM system for efficient operation.
  • Marketing automation. Personalize communication and attract more customers with automated campaigns.
  • Clear analytics. Get clear reports and analyze data to make informed decisions.
  • Growth support. Agile CRM scales with your business, adapting to new needs.

Characteristics

  • All in one place
  • Intuitive interface
  • Sales automation
  • 24/7 customer support
  • Price for SMB
Agile CRM
№10

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM for small and medium-sized businesses with built-in telephony, email, and AI assistant. Optimize sales, automate routine tasks, and get more deals! Everything you need in one platform.

Business Advantages

  • All in one place. Phone, email, AI - for effective sales and customer support, in a single platform.
  • Sales growth. Automation and analytics help you find new opportunities and close more deals.
  • Intuitive. Simple interface, easy to learn, quick implementation and positive result.
  • AI assistant. Automates routine tasks, gives helpful tips, saves the team time for important things.

Characteristics

  • Intuitive interface
  • Built-in telephony
  • Sales automation
  • AI assistant
  • 24/7 support
Freshworks CRM (Freshsales)
№11

Streak CRM

Streak CRM - CRM that works directly in Gmail. Create custom sales pipelines, manage contacts and deals without leaving your email. An ideal solution for small and medium-sized businesses that value simplicity and integration.

Business Advantages

  • Integration with Gmail. Manage all deals directly in your Gmail inbox, without switching between apps.
  • Custom pipelines. Customize processes to meet your business needs, optimize your sales funnel.
  • Ease of implementation. Streak CRM is quick to install and intuitive for the team.
  • Increased productivity. Organize contacts, communications, and tasks in one place to work more efficiently.

Characteristics

  • Intuitive interface
  • Easy to use
  • Affordable price
  • For small business
  • Quick setup
Streak CRM
№12

Vtiger CRM

Vtiger CRM - a single platform for sales, marketing, and customer support. The perfect solution for small and medium-sized businesses looking to optimize business processes and improve customer efficiency.

Business Advantages

  • Everything in one place. Sales, Marketing and Help Desk on one platform for efficient work.
  • Sales growth. More leads, deals, and loyal customers through automation.
  • 24/7 support. Qualified help is always at hand to keep your business running smoothly.
  • Flexible pricing policy. Optimal subscription plans to suit your needs and budget.

Characteristics

  • CRM for SMB
  • Sales, marketing, support
  • Vtiger: all in one
  • Clear interface
  • Process automation
Vtiger CRM
Comparison

CRM System Comparison

# System Segment Main Functions Free Tier Base Price From
1LP-CRMProduct business, e-commerce, servicesAutomation, sales, reportingFree version up to 50 orders per monthfrom $9/month
2CPAshkaDropshippers, eCommerceAutomation, accounting, paymentsFree for the first 100 leadsfrom $5/month
3OneBox OSSmall, medium businessCRM, ERP, automationSome applications are freefrom $1.99/month (per 1000 records)
4Odoo CRMSmall, medium-sized businessAutomation, integration, scalabilityOne App Free (CRM for free)from €24.90/month per user
5CloseSmall business, SaaSCalls, email, automationTest 14 daysfrom $49/month per user
6Less Annoying CRMSmall business, startupsSimplicity, lightness, efficiency30-day test$19/month per user
7SalesDriveOnline stores, eCommerceIntegrations, automation, scalingTest 14 daysfrom 349 UAH/month
8KeyCRMSmall business, medium businessOrders, communications, analytics14-day trialfrom $19/month
9Agile CRMSMBs, startupsMarketing automation, contact management, customer supportFree plan (up to 10 users)from $8.99/month per user
10Freshworks CRM (Freshsales)Small business, medium businessSales, automation, AIFree planfrom $9/month per user
11Streak CRMSMB, sales, marketingGmail integration, custom pipelines, contact managementFree planfrom $59/month per user
12Vtiger CRMSmall, medium, businessSales, marketing, supportTest 15 daysfrom $15/month per user
FAQ

FAQ

? What is a customer relationship management system?
Software for automating sales, marketing, and customer service
? Why is a customer service system needed?
To improve customer relationships, increase sales, and optimize business processes
? What are the benefits of implementing such a system?
Increased productivity, improved communication, and centralization of customer data
? What are the selection criteria for a platform?
Functionality, price, integration with other services, and ease of use
? What popular platforms exist?
Salesforce, HubSpot, Zoho CRM, Pipedrive, and others that offer different features and pricing plans