Find the Optimal CRM Solution

Top 14 CRMs for Customer Management in Ukraine

Best CRM systems for effective customer management in Ukraine.

Rating

Find the Optimal CRM Solution

№1

LP-CRM

LP-CRM is a Ukrainian CRM for product business, e-commerce and services. Optimize customer accounting, sales and communication in one place. Convenient integration and automation of business processes for the growth of your profit!

Platform Advantages

  • Clear interface. Easy navigation and intuitive functions that make working with the system simple and efficient.
  • Sales automation. Increase sales by automating routine processes and customer reminders.
  • Analytics for growth. Get valuable data about customers and sales to make informed decisions.
  • Ukrainian support. Quick and qualified assistance from the LP-CRM team of experts in Ukrainian.

Main Parameters

  • Customer accounting made easy
  • Sales automation
  • User-friendly interface
  • Ukrainian support
  • Integration with services
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate customer and order accounting. Easy calculation of dropshipper profits, integrations with popular platforms. Optimize your dropshipping business with CPAshka!

Platform Advantages

  • Automatization of dropshipping. Saving time and minimizing manual work with orders.
  • Convenient partner accounting. CPAshka automatically calculates payments to your dropshippers.
  • Sales analytics. Get valuable data to optimize your business.
  • Integration with platforms. Connect popular marketplaces and delivery services.

Main Parameters

  • Accounting of UA clients
  • CRM for dropshipping
  • CPAshka automation
  • User-friendly interface
  • 24/7 support
CPAshka
№3

SuiteCRM

SuiteCRM - powerful open source CRM that is flexibly customized to meet the needs of your business. An ideal solution for customer accounting in Ukraine, offering broad opportunities for sales, marketing, and support automation.

Platform Advantages

  • Free license. Saving money on license fees, full control over data.
  • Flexible adaptation. Customize the system to the needs of your business, without limitations.
  • Local support. Specialists in Ukraine will help with implementation and training.
  • Open source. Possibility to develop your own modules and integrations.

Main Parameters

  • Customer accounting in Ukraine
  • Free CRM system
  • Flexible CRM customization
  • Business process automation
  • Open source CRM
SuiteCRM
№4

KeyCRM

KeyCRM - Ukrainian CRM for business. Combines orders from all channels, customer communications, inventory management, and analytics in one place. Optimize sales and improve customer service with KeyCRM!

Platform Advantages

  • All in one place. Manage orders, inventory, and customers from different channels in one system.
  • Time saving. Automate routine tasks and focus on business development.
  • Ukrainian support. Get fast and high-quality support from a local team.
  • Sales analytics. Track key metrics and make informed decisions.

Main Parameters

  • Customer accounting
  • Ukrainian CRM
  • Orders from channels
  • Inventory management
  • Business analytics
KeyCRM
№5

SalesDrive

SalesDrive - CRM for online stores in Ukraine. Automate sales: integration with marketplaces, delivery services, payment systems and warehouse accounting. Manage customers and increase profits!

Platform Advantages

  • Integration SalesDrive. Everything in one place: marketplaces, delivery, payments.
  • Sales growth. Automation increases conversion and profit.
  • Easy accounting. Simple control over customers, orders and warehouse.
  • 24/7 support. A reliable partner is always ready to help.

Main Parameters

  • CRM for e-commerce
  • Integrations with marketplaces
  • Sales automation
  • Customer accounting in Ukraine
  • SalesDrive - your assistant
SalesDrive
№6

SugarCRM

SugarCRM: Flexible open-source CRM, ideal for B2B sales. Customize to your business needs, automate processes, and improve customer relationships. Optimal customer accounting solution in Ukraine.

Platform Advantages

  • Відкритий код. Easy adaptation to your business needs, integration with other systems.
  • B2B focus. Effective tools for managing complex sales and relationships.
  • Flexibility of settings. Personalization of interface and functionality for the unique needs of the company.
  • Support in Ukraine. Local support and expertise for successful implementation.

Main Parameters

  • User-friendly interface
  • Sales automation
  • Customer accounting 24/7
  • Integration with mail
  • Ukrainian support
SugarCRM
№7

Creatio (Sales)

Creatio (Sales) - a low-code CRM platform for business automation in Ukraine. Manage sales more effectively, implement processes, and attract more customers with the flexible Creatio system!

Platform Advantages

  • Sales automation. Increases team efficiency and boosts profits.
  • Low-code. Quick setup and adaptation to business needs.
  • Single platform. Unites customer data for better service.
  • Process automation. Optimizes business processes and improves coordination.

Main Parameters

  • Ukrainian CRM
  • Customer accounting
  • Process automation
  • Low-code platform
  • Sales Creatio
Creatio (Sales)
№8

Binotel SmartCRM

Binotel SmartCRM - CRM for customer accounting with a 360° card, analytics, and tasks. Integrated with the Binotel PBX for maximum efficiency. Suitable for business in Ukraine.

Platform Advantages

  • 360° customer profile. The entire interaction history in one place, for personalized service.
  • Automation of routine. Free up the team's time from repetitive tasks, focus on development.
  • Integration with telephony. Make and receive calls directly from the system, record conversations.
  • Sales analytics. Track efficiency, identify weaknesses, and optimize strategy.

Main Parameters

  • Convenient CRM for Ukraine
  • Customer accounting made easy
  • 360° customer card
  • Sales automation
  • Integration with telephony
Binotel SmartCRM
№9

Pipedrive

Pipedrive - CRM that helps Ukrainian businesses convert more deals. Visualize your sales pipeline, track the progress of each deal, and automate routine tasks. Pipedrive - for clear customer management and increased profits in Ukraine.

Platform Advantages

  • Clear pipeline. Visualize sales to avoid losing deals.
  • Increased conversion. Automate routine tasks, increase profits.
  • Easy integration. Connect email, telephony, and other services.
  • Local support. Setup and support in Ukrainian.

Main Parameters

  • Clear interface
  • Sales automation
  • Customer management made easy
  • Reports and analytics
  • Email integration
Pipedrive
№10

Nutshell

Nutshell - a simple CRM with email marketing for B2B teams. Optimize sales and build strong customer relationships. The perfect solution for customer accounting in Ukraine.

Platform Advantages

  • Understandable interface. Intuitive design makes it easy to work with customers.
  • Effective email marketing. Personalized mailings increase sales.
  • Convenient team collaboration. Nutshell promotes the smooth operation of the sales department.
  • Ukrainian support. Quick help in your native language for your comfort.

Main Parameters

  • Simple interface
  • Email marketing
  • B2B teams
  • Customer accounting
  • Ukraine
Nutshell
№11

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for sales automation with deep integration with Microsoft 365. Increase team efficiency, manage customers and deals using the power of Copilot. Optimize your business in Ukraine!

Platform Advantages

  • Integration with Microsoft 365. Collaborate with Outlook, Excel, and other Microsoft tools to increase productivity.
  • Copilot AI assistant. Get intelligent tips and automate routine tasks for efficient sales.
  • Localization for Ukraine. Compliance with the requirements of the Ukrainian market, including language and legislation support.
  • Scalability of the solution. Easily adapt the system to the growing needs of your business, from small to large.

Main Parameters

  • CRM Ukrainianization
  • Integration with 365
  • Sales automation
  • Customer reporting
  • Copilot for sales
Microsoft Dynamics 365 Sales
№12

Copper

Copper - CRM built for Google Workspace. Deep integration with Gmail simplifies customer and deal tracking, automates routine tasks, and increases productivity. Ideal for small and medium-sized businesses in Ukraine.

Platform Advantages

  • Integration with Gmail. All customer communication in a familiar interface.
  • Sales automation. Increase team efficiency and close more deals.
  • User-friendly interface. Easy navigation and intuitive features.
  • Analytics and reports. Get data for making informed decisions.

Main Parameters

  • Customer accounting UA
  • Integration with Gmail
  • Easy start
  • User-friendly interface
  • Ukrainian support
Copper
№13

monday sales CRM

monday sales CRM - flexible CRM system based on monday.com, adapted for Ukrainian sales teams. Automate the sales funnel, track deals and improve customer interaction. Optimize your CRM process today!

Platform Advantages

  • Personalization. Customize to your business needs, easily adapt.
  • User-friendly interface. Intuitive, quick access to data.
  • Collaboration. Team communication in one place, transparent history.
  • Sales automation. Optimize the sales funnel and increase profits.

Main Parameters

  • UA Customer accounting
  • Flexible CRM for sales
  • Based on monday.com
  • Easy setup
  • Ukrainian language support
monday sales CRM
№14

Streak CRM

Streak CRM - It's a CRM right in your Gmail! Organize clients and deals with custom pipelines. Convenient for small businesses and those who actively use email.

Platform Advantages

  • Integration with Gmail. All communication with clients in familiar mail, without switching between tabs.
  • Custom pipelines. Customize the sales process for your unique business process.
  • Automation of routine. Automatically send emails, reminders, and update deal statuses.
  • Reporting and analytics. Track sales progress and analyze team performance directly in Gmail.

Main Parameters

  • Customer accounting in Ukraine
  • CRM in Gmail
  • Custom pipelines
  • User-friendly interface
  • Effective support
Streak CRM
Comparison

CRM: Comparison

# Product Segment Features Trial Initial Cost
1LP-CRMProduct business, e-commerce, servicesCustomers, sales, automationFree version for up to 50 orders per monthfrom 9 $/month
2CPAshkaDropshippers, online tradingCRM, dropshipping, automationFree for the first 100 leadsfrom $5/month
3SuiteCRMSmall, medium, large businessOpen source, flexibility, automationOpen source software (free)from $0/month (self-hosted)
4KeyCRMSmall business, eCommerceOrders, Communications, Accounting14-day trialfrom $19/month
5SalesDriveOnline stores, e-commerceSales automation, integrations, customer management14 days trialfrom 349 UAH/month
6SugarCRMB2B, sales, marketingOpen source, customization, automationTest freefrom $49/month per user
7Creatio (Sales)Small business, medium businessSales automation, process management, customer engagementFree trial accessPrice upon request
8Binotel SmartCRMSMB, sales, service360° card, PBX integration, sales analytics-from UAH 399/month per employee
9PipedriveUkrainian businesses, salesSales pipeline, automation, customer management14-day trialfrom $14.90/month per user
10NutshellB2B, sales, marketingCRM, email marketing, B2BTest 14 daysfrom $16/month per user
11Microsoft Dynamics 365 SalesSmall, Medium, EnterpriseSales automation, Copilot, M365 integration30 day trialfrom $65/month per user
12CopperSMB, sales, marketingGmail integration, automation, productivity14 day testfrom $29/month per user
13monday sales CRMSmall business, medium businessSales automation, deal tracking, customer interactionFree plan (up to 2 users)from $12/month per user (min. 3 seats)
14Streak CRMSmall business, startupsGmail integration, sales pipelines, customizationFree planfrom $59/month per user
FAQ

FAQ

? What system is better for a small business?
For small businesses, simpler systems are suitable, such as KeepinCRM or NetHunt CRM, due to their affordability and ease of use
? What system is suitable for a large company?
For large companies, more powerful solutions are recommended, such as SAP CRM or Microsoft Dynamics 365, which have a wider range of functionality
? Are there any free systems?
Yes, there are free versions or trial periods in many systems, for example, Bitrix24
? What should I pay attention to when choosing?
It is important to consider the needs of the business, budget, integration with other services, and ease of use
? What systems are the most popular in Ukraine?
SalesDrive, KeyCRM, Creatio, and NetHunt CRM are popular in Ukraine due to their adaptation to the local market