Select a CRM Solution for Your Needs

Top 18 CRMs for Process Optimization

The best CRM systems for your business: Optimize and scale!

Finest

Select a CRM Solution for Your Needs

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate order tracking, payments to dropshippers, and manage sales more efficiently! Simplify processes and increase profits with our CRM.

Service Advantages

  • Automation of payments. Accurate calculation of dropshippers' rewards, without manual work.
  • Profit growth. Increase sales and partner loyalty.
  • Time saving. Automate routine, focus on development.
  • Convenient management. Intuitive interface, easy start with the system.

Main Parameters

  • Dropshipping automation
  • Convenient profit calculation
  • Accounting for dropshippers in Ukraine
  • Process optimization in CRM
  • Increased sales with CPAshka
CPAshka
№2

LP-CRM

LP-CRM is a Ukrainian CRM for product business, e-commerce and services. Optimize sales, automate processes, improve customer service and increase profits with our CRM system!

Service Advantages

  • Understandable interface. Easy to learn, minimum time for team adaptation.
  • Sales automation. More deals in less time, clear funnel control.
  • Real-time analytics. Track key metrics and make informed decisions.
  • Ukrainian support. We are always there to help you succeed.

Main Parameters

  • Business automation
  • User-friendly interface
  • Ukrainian support
  • Sales optimization
  • Effective CRM management
LP-CRM
№3

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM with built-in telephony, email, and AI that helps optimize sales and improve customer engagement. Automate routine tasks, track deals, and increase conversion with an intelligent assistant.

Service Advantages

  • Sales growth. Freshsales helps attract more leads and close deals faster through automation and analytics.
  • All in one place. Telephony, email, chat - communicate with customers from a single Freshsales platform.
  • AI assistant Freddy. Automates routine tasks, provides personalized recommendations, and predicts sales.
  • User-friendly interface. Freshsales' intuitive design allows you to quickly adapt to work.

Main Parameters

  • Sales automation
  • Built-in telephony
  • Email marketing
  • AI assistant
  • Intuitive interface
Freshworks CRM (Freshsales)
№4

Apptivo

Apptivo is a comprehensive suite of business applications with CRM at its core, perfect for small to medium-sized businesses. Streamline sales, marketing, project management and more with a single, integrated platform.

Service Advantages

  • Sales growth. Boost lead conversions, automate your Apptivo sales funnel.
  • Cost savings. Get a comprehensive toolset at an affordable price, with no hidden fees.
  • Data centralization. All customer information in one place for better service.
  • SMB Convenience. Specifically designed for the needs of small and medium businesses.

Main Parameters

  • CRM for SMB
  • Process optimization
  • Easy to use
  • Full suite of applications
  • Business growth
Apptivo
№5

Pipedrive

Pipedrive - CRM designed to increase deal conversion. Visualize the sales process with convenient pipelines, track progress and close more deals! Optimize sales with Pipedrive.

Service Advantages

  • Sales visualization. Clear overview of deals at each stage, easy to control progress.
  • Increased conversion. Pipedrive helps you find and close more deals faster.
  • Ease of use. Intuitive interface, minimal training for the team.
  • Automation of routine. Forget about routine tasks, focus on sales.

Main Parameters

  • Easy to use
  • Visual pipeline
  • Sales automation
  • Focus on deals
  • Convenient integration
Pipedrive
№6

monday sales CRM

monday sales CRM - this is a flexible CRM built on the monday.com platform. Optimize sales, automate routine tasks, and increase profits. The perfect solution for teams striving for efficiency!

Service Advantages

  • Flexibility of settings. Personalize the workspace to suit the needs of the team and business.
  • Convenient collaboration. Sharing and real-time communication for efficiency.
  • Integration with tools. Connect your favorite apps for a seamless workflow.
  • Clear analytics. Track key metrics and make informed decisions.

Main Parameters

  • Flexible platform
  • Integration with monday.com
  • Sales optimization
  • User-friendly interface
  • For teams of any size
monday sales CRM
№7

HubSpot CRM

HubSpot CRM - a powerful platform for optimizing sales, marketing, and support processes. A free CRM core that easily scales to a full-fledged solution for your business.

Service Advantages

  • Free start. Get basic functionality for free and evaluate the benefits of the platform.
  • Unified platform. Unify marketing, sales, and support in one place.
  • Routine automation. Automate tasks and focus on business development.
  • Sales growth. Increase profits through improved customer engagement.

Main Parameters

  • Free CRM
  • All processes in 1 place
  • Sales optimization
  • Marketing and support
  • Simple integration
HubSpot CRM
№8

Binotel SmartCRM

Binotel SmartCRM - CRM for optimizing business processes. 360° client card, sales analytics, task setting and integration with Binotel telephony. Everything for effective work with clients in one place!

Service Advantages

  • 360° client profile. All information in one place for quick response.
  • Real-time analytics. Make informed decisions based on data.
  • Tasks and reminders. Don't miss any important details.
  • Integration with Binotel PBX. Easily manage calls and communications.

Main Parameters

  • 360° client profile
  • Sales automation
  • Integration with telephony
  • User-friendly interface
  • Efficiency analytics
Binotel SmartCRM
№9

Less Annoying CRM

Less Annoying CRM (LACRM) - an extremely simple CRM system designed for small businesses. Without unnecessary functions and complexities, LACRM will help you optimize business processes and improve customer relationships. The perfect choice for those who value simplicity and efficiency.

Service Advantages

  • Easy to use. Intuitive interface, no training required.
  • Convenient for the team. Collaboration becomes easier and more efficient.
  • Affordable price. Suitable for any small business budget.
  • Customer Support. Fast and helpful help is always nearby.

Main Parameters

  • Easy to use
  • Process optimization
  • For small business
  • Without unnecessary functions
  • Available support
Less Annoying CRM
№10

Odoo CRM

Odoo CRM - a powerful module within Odoo ERP that allows you to optimize sales and marketing. Integration with other Odoo modules provides comprehensive automation of business processes, increasing the efficiency of your company.

Service Advantages

  • Integration with Odoo. Everything in one system: from sales to accounting, without unnecessary switching.
  • Clear interface. Easy to learn, quick to find what you need, intuitive.
  • Sales automation. Increase sales with automatic reminders and reports.
  • Data centralization. All customer information in one place, easy access.

Main Parameters

  • Sales automation
  • User-friendly interface
  • Data analysis
  • ERP integration
  • Funnel optimization
Odoo CRM
№11

OneBox OS

OneBox OS - CRM/ERP platform for business automation. Process management, telephony, warehouse, document management - all in one place! Optimize your company's operations with OneBox OS.

Service Advantages

  • Все в одному місці. Manage your business from a single platform: processes, telephony, warehouse, documents.
  • Profit growth. Automation of routine and sales control increase profits.
  • Flexibility of settings. OneBox OS adapts to your unique needs, not vice versa.
  • Resource saving. Reduce costs on various services by using one OneBox OS system.

Main Parameters

  • Business automation
  • Process management
  • CRM+ERP in one
  • Telephony integration
  • Convenient document flow
OneBox OS
№12

SugarCRM

SugarCRM - flexible open-source CRM system designed for B2B sales. Optimize processes, customize the system to your business needs and achieve greater efficiency with SugarCRM!

Service Advantages

  • Open source. Full freedom of customization and integration with other systems.
  • B2B focus. Specialized tools for complex sales between businesses.
  • Flexible settings. Adaptation to the unique needs of your business.
  • Sales growth. Effective customer management for greater profit.

Main Parameters

  • Sales optimization
  • B2B CRM solution
  • Open source
  • Flexible settings
  • Process automation
SugarCRM
№13

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM to increase sales. Integration with Microsoft 365 and Copilot automates routine tasks, helps close more deals, and build strong customer relationships. Optimize sales with Dynamics 365!

Service Advantages

  • Deep integration. Works seamlessly with Microsoft 365, Teams, and other tools.
  • Copilot AI assistant. Provides analytics, automates reports, improves sales.
  • Clear interface. Intuitive design for quick learning.
  • Automation of routine. Simplifies workflows and increases team efficiency.

Main Parameters

  • Sales automation
  • Integration with Office 365
  • AI-powered analytics
  • 360° customer support
  • Copilot for better decisions
Microsoft Dynamics 365 Sales
№14

SuiteCRM

A powerful open-source CRM system. Ideal for optimizing business processes and sales. Extensive customization options allow you to customize the system to suit the needs of your business.

Service Advantages

  • Open source. Full control over data and functionality, without restrictions.
  • Flexible customization. Adapt the system to the unique needs of your business.
  • Cost savings. No licensing fees, only implementation costs.
  • Scalability. Grows with your business, without restrictions.

Main Parameters

  • Open source
  • Flexible configuration
  • Automation
  • User-friendly interface
  • Sales analytics
SuiteCRM
№15

Vtiger CRM

Vtiger CRM - the only platform for Sales, Marketing, and Help Desk that allows you to optimize business processes. Manage sales, automate marketing, and improve customer support in one CRM system.

Service Advantages

  • The only platform. Sales, marketing, and support management in one place.
  • Productivity increase. Automation of routine tasks, quick access to data.
  • Clear analytics. Reports and dashboards for decision-making.
  • Improved customer experience. Personalized communication and fast support.

Main Parameters

  • Sales automation
  • User-friendly interface
  • 24/7 customer support
  • Integration with mail
  • Analytics and reports
Vtiger CRM
№16

Close

Close - CRM designed for sales teams looking to maximize the effectiveness of calls and email marketing. Automate your sales funnel, manage communications, and close more deals!

Service Advantages

  • Increased sales. Automation of routine, more time for clients.
  • Calls + email in one. Saving time, full control of communications.
  • Convenient reporting. Analyze data, improve results.
  • Integration with other tools. Easily connect your favorite services.

Main Parameters

  • Sales automation
  • Integration with mail
  • Simple lead management
  • Call tracking
  • Performance analysis
Close
№17

Bitrix24

Bitrix24 - CRM system and workspace for optimizing business processes. Manage sales, communicate with customers, manage projects - all in one place. The ideal solution to increase the efficiency of your team!

Service Advantages

  • Time saving. Automate routine, focus on the main thing and increase profits.
  • Single space. Sales, task and communication management in one system.
  • Intuitive interface. Easy training for the team, quick implementation and efficient work.
  • Flexibility of settings. Customize Bitrix24 to the needs of your business and scale the solution.

Main Parameters

  • Automation of routine
  • User-friendly interface
  • Sales management
  • Integration with services
  • Customer support 24/7
Bitrix24
№18

Agile CRM

Agile CRM - a platform that combines sales, marketing, and customer support in a single interface. Optimize business processes, increase sales, and improve customer interaction with Agile CRM.

Service Advantages

  • All in one place. Sales, marketing, and service - a single platform for effective work.
  • Routine automation. Free up time by automating repetitive tasks and processes.
  • Improved communication. Coordinated teamwork thanks to shared data access.
  • Increased sales. Agile CRM helps find and retain customers.

Main Parameters

  • Simple interface
  • Transparent pricing
  • Fast support
  • Sales automation
  • All processes together
Agile CRM
Which to Choose?

CRM Comparison

# Platform Positioning Top Features Free Plan Starting Price
1CPAshkaDropshippers, e-commerceAutomation, order tracking, payments to dropshippersFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesAutomation, integration, analyticsFree version for up to 50 orders per monthfrom $9/month
3Freshworks CRM (Freshsales)Sales, marketing, supportSales, automation, integrationFree planfrom $9/month per user
4ApptivoSMB, entrepreneursCRM, Automation, IntegrationFree testfrom $15/month per user (annual payment) or $20/month monthly
5PipedriveSmall business, salesPipelines, automation, reportsTest 14 daysfrom $14.90/month per user
6monday sales CRMSales, marketing, teamsFlexibility, automation, profitFree plan (up to 2 users)from $12/month per user (min. 3 seats)
7HubSpot CRMSmall business, enterprisesAutomation, integration, analyticsFree planfrom $20/month per user
8Binotel SmartCRMSmall business, medium business360° card, sales analytics, telephony integration-from 399 UAH/month per employee
9Less Annoying CRMSmall business, entrepreneursSimplicity, efficiency, relationshipsTest 30 days$19/month per user
10Odoo CRMAny business, sales, marketingAutomation, integration, analyticsOne App Free (CRM for free)from €24.90/month per user
11OneBox OSSmall, medium, businessAutomation, integration, management.Some apps are freefrom $1.99/month (per 1000 records)
12SugarCRMB2B sales, medium businessOpen source, customization, automationFree testfrom $49/month per user
13Microsoft Dynamics 365 SalesEnterprises, sales, marketingAutomation, integration, analytics30 day testfrom $65/month per user
14SuiteCRMSMBs, enterprisesOpen source, customization, automationOpen Source Software (free)from $0/month (self-hosted)
15Vtiger CRMSMBs, enterprisesSales, marketing, supportTest 15 daysfrom $15/month per user
16CloseSales teams, startups, B2BCalls, email, automationTest 14 daysfrom $49/month per user
17Bitrix24Small business, medium businessCRM, communications, automationFree planfrom $61/month (5 users)
18Agile CRMSMBs, startupsMarketing automation, CRM, help deskFree plan (up to 10 users)from $8.99/user/month
Questions and Answers

Questions and Answers

? What does a customer relationship management system provide?
Improves customer interaction, automates sales and marketing
? What are the benefits of implementing such a system?
Sales growth, increased customer loyalty, and improved analytics
? What are the main functions of the system?
Contact management, sales, marketing, and reporting
? How to choose the best system for a business?
Consider business size, needs, and integration with other tools
? What popular solutions are available on the market?
Salesforce, HubSpot, Zoho, Pipedrive - are some of the most popular