Top 11 CRMs for Restaurants: A Review of the Best Systems

LP-CRM - Ukrainian CRM for restaurant automation. Manage orders, customers, and delivery in one place. Increase loyalty and boost profits with our CRM!

Platform Advantages

• Increased profits. Order automation, customer loyalty, and analytics will increase your income.
• Process optimization. Manage reservations, inventory, and staff in one system for efficiency.
• Control and analytics. Full activity report, popular dishes, and advertising effectiveness.
• Increased loyalty. Personalized offers and quick feedback for customer satisfaction.

Characteristics

• Intuitive interface
• Process automation
• Reporting and analytics
• 24/7 customer support
• Integration with services

CPAshka - CRM for dropshipping in Ukraine. Automate the accounting of dropshippers, their orders and payments. Optimize business processes and increase profit! Although ideal for dropshipping, it can also be adapted to other businesses that need convenient customer accounting.

Platform Advantages

• Accounting for dropshippers. Automatic calculation of payments, no manual errors.
• Saving time. All information in one place, quick access.
• Convenient management. Intuitive interface, easy to learn.
• Reporting online. Analyze sales, profit and efficiency.

Characteristics

• Easy order tracking
• Process automation
• Integration with POS system
• Real-time sales analytics
• Convenient customer management

SuiteCRM - Open source CRM, ideal for restaurants! Customize the system to suit your business needs: manage customers, orders, delivery and marketing effectively. Free and flexible!

Platform Advantages

• Flexible adaptation. Customize the system to suit the needs of the institution, without restrictions.
• Order automation. Optimize the process of receiving and processing orders.
• Service improvement. Increase customer loyalty through personalization.
• Data analysis. Get reports for making informed decisions.

Characteristics

• Order automation
• Customer management
• Sales analysis
• Reporting and KPI
• Integration with POS

Pipedrive is a CRM that empowers restaurants to control sales and improve the conversion of every deal. Visualize all stages of your sales in a convenient pipeline and easily track progress to attract more customers! benefit1 - Clear pipeline

Platform Advantages

• Зрозумілий пайплайн. Track orders at every stage, see bottlenecks, and manage sales effectively
• Increased profits. Pipedrive helps increase the number of deals and improve the average check size
• Simple integration. Easily combine Pipedrive with other services you already use
• Optimized communications. Ensure fast and high-quality feedback to customers

Characteristics

• For restaurants
• Customer management
• Pipedrive integration
• Increased profit
• Sales automation

Apptivo is a CRM platform with a suite of business applications, ideal for small to medium-sized businesses, including restaurants. Manage customers, orders, and marketing effectively with a single system!

Platform Advantages

• Order optimization. Convenient management of orders, reservations, and delivery improves service.
• Customer loyalty. Collect customer data, offer personalized promotions.
• Reporting and analytics. Track key metrics, optimize costs, increase profits.
• Apptivo integration. All in one place: finance, marketing, sales.

Characteristics

• Easy ordering
• Order management
• Customer accounting
• Reports and analytics
• POS integration

KeepinCRM - a simple CRM for small and medium-sized businesses that will help streamline the operation of your restaurant! Manage customers, tasks, deals, inventory, and finances in one place. Optimize processes and increase profits with KeepinCRM!

Platform Advantages

• Client base. Keep all customer order history and preferences in one place.
• Order optimization. Manage delivery and reservations, avoiding overlaps and delays.
• Product accounting. Track ingredient balances to always have everything you need.
• Profitability analysis. Track financial performance and the effectiveness of advertising campaigns.

Characteristics

• Order automation
• Easy customer accounting
• Convenient warehouse accounting
• Financial control
• SME support

Agile CRM - is a comprehensive CRM that combines sales, marketing, and customer support functions in a single interface. Optimize your restaurant's operations, improve service, and increase profits with Agile CRM!

Platform Advantages

• All in one place. Sales, marketing, and customer support in a single system that simplifies management of the establishment.
• Clear interface. Intuitive design allows you to quickly adapt and effectively use all functions.
• Cost optimization. Thanks to a single platform, you save on integrations and keep software costs low.
• Increased loyalty. A personalized approach to customers leads to repeat visits and increased profits.

Characteristics

• Sales automation
• Convenient marketing
• Customer support
• Single interface
• Reporting and analytics

Zoho CRM - cloud-based CRM system that automates sales, marketing, and customer service in your restaurant. Optimize guest interaction, collect feedback, and increase loyalty with Zoho CRM!

Platform Advantages

• Order optimization. Increase the speed of order processing, improving customer service.
• Customer loyalty. Personalized offers and loyalty programs to increase profits.
• Effective marketing. Targeted campaigns and results analysis to attract new visitors.
• Staff control. Optimize work schedules and track employee performance.

Characteristics

• CRM for Restaurant: Easy ordering
• Convenient accounting
• Quick report
• Loyalty
• All in one

amoCRM - CRM with a focus on messengers. Create chat funnels, use bots for orders and reservations, and communicate with customers in one window. The perfect solution for automating sales in a restaurant!

Platform Advantages

• Chat funnels. Automate communication with guests at every stage of the order.
• Online booking. Customers book tables online, without calls or waiting.
• Omnichannel. Collect all requests from messengers in a single window.
• Increased loyalty. Personalized communication = satisfied guests.

Characteristics

• CRM for Restaurant: Order automation
• Convenient customer management
• Online table control
• Quick response to feedback
• Personal offers

Binotel SmartCRM: CRM for a restaurant with a 360° customer card. Convenient analytics, tasks, integration with Binotel PBX. Increase guest loyalty and the efficiency of your establishment!

Platform Advantages

• Client at a glance. Full history of orders, preferences, and contacts in one card for personalized service.
• Efficiency analysis. Get reports on workload, popular dishes, and customer loyalty for decision-making.
• Integration with telephony. Automatic collection of call and order data to improve service.
• Task optimization. Create and track tasks for staff, monitor performance, and increase productivity.

Characteristics

• Order automation
• Convenient analytics
• Integration with PBX
• 360° customer card
• Communication optimization

Less Annoying CRM - a simple CRM system for small businesses, ideal for restaurants. Without unnecessary features, easily track customers, orders and bookings. Try it and see for yourself!

Platform Advantages

• Easy to use. Intuitive interface, quick training for staff.
• Increased loyalty. Personalized service, satisfied customers = repeat visits.
• Order optimization. Collecting customer data = effective promotions and offers.
• Convenient management. All customer information in one place, always at hand.

Characteristics

• Specifically for restaurants
• Intuitive interface
• Online table booking
• Food delivery management
• Convenient customer accounting