Choose a CRM Without Mistakes

Top 17 CRM for Taxis: #1 Rated in Ukraine

Top 17 CRM Systems for Successful Management of Your Taxi Fleet

TOP

Choose a CRM Without Mistakes

№1

CPAshka

CPAshka is a CRM for dropshipping in Ukraine. Do you want to automate dropshipper accounting? CPAshka will simplify this process, allowing you to effectively manage your business. Although not for taxis, automating accounting is always a plus!

Advantages

  • Automation of dropshipping. Free up time from routine, focus on business development.
  • Accurate accounting of dropshippers. Automatic calculation of payments, avoiding errors.
  • Convenient order management. All information in one place, fast order processing.
  • Real-time sales analytics. Track key metrics and optimize strategy.

Functionality

  • CRM for taxi: Convenience
  • Speed
  • Reliability
  • Optimization
  • Automation
CPAshka
№2

LP-CRM

LP-CRM - Ukrainian CRM for optimizing taxi service operations. Automate orders, manage drivers and customers, analyze business performance in one place. Support for e-commerce integrations!

Advantages

  • Optimization of orders. Automatic distribution, monitoring, and execution control for rapid response.
  • Convenient analytics. Full control over the business, real-time reports, informed decision-making.
  • Profit growth. Increased work efficiency and customer loyalty, leading to increased profits.
  • Ukrainian support. Fast and qualified assistance in Ukrainian, tailored to the needs of the business.

Functionality

  • Automation of taxi orders
  • User-friendly interface
  • Integration with maps
  • Reporting and analytics
  • Optimization of driver performance
LP-CRM
№3

Copper

Copper CRM is the perfect CRM for your taxi business if you use Google Workspace. Deep integration with Gmail makes managing clients, tasks, and communications simple and effective. Streamline your workflow and increase profits with Copper!

Advantages

  • Integration with Gmail. Manage orders and customers directly from your email. No switching between platforms!
  • Communication optimization. Simplify communication with drivers and customers for faster response.
  • User-friendly interface. The intuitive design allows every employee to quickly master the system.
  • Increased customer loyalty. Personalized approach and prompt support improve service.

Functionality

  • For taxi: Order automation
  • Driver control
  • Convenient accounting
  • Quick analytics
  • Route optimization
Copper
№4

Insightly

Insightly: CRM + Project Management and Integrations for Small and Medium Businesses. Optimize your taxi service operations, track customers, orders, and improve service!

Advantages

  • Route Optimization. Automated planning reduces wait times and increases customer satisfaction.
  • Convenient Fleet Management. Monitor vehicle maintenance, insurance, and repairs in one place.
  • Efficient Order Tracking. Store trip history, analyze data to improve service.
  • Easy Driver Onboarding. Quick registration, training, and onboarding of new employees.

Functionality

  • CRM for Taxi: Order Automation
  • Route Optimization
  • Convenient Revenue Tracking
  • Fleet Control
  • Driver Communication
Insightly
№5

Streak CRM

Streak CRM is a CRM system that works directly in your Gmail. Create custom pipelines to optimize taxi service operations, from ordering to payment, and manage everything from your inbox.

Advantages

  • All in Gmail. All communication with drivers, customers - in familiar mail.
  • Application automation. Creating and distributing orders instantly, without manual labor.
  • Convenient pipeline. Track the status of each order at each stage.
  • Improved reporting. Analyze data to optimize operations and increase profits.

Functionality

  • Easy start
  • Automation of routine
  • User-friendly interface
  • Flexible settings
  • Gmail integration
Streak CRM
№6

Nutshell

Nutshell CRM is a simple CRM system with email marketing, ideal for B2B teams. Optimize customer relations and increase sales in your taxi business!

Advantages

  • Easy customer management. All customer information in one place, quick access and updates.
  • Increased profits. Track orders, analyze data and improve service for greater loyalty.
  • Communication automation. Send automatic emails, reminders and offers to attract and retain customers.
  • Teamwork optimization. Coordinate actions, delegate tasks and monitor team progress for better efficiency.

Functionality

  • CRM for taxi: Order automation
  • Convenient driver accounting
  • Online fleet control
  • Route optimization
  • Profitability analysis. Nutshell: User-friendly interface
Nutshell
№7

SugarCRM

SugarCRM - a flexible open-source CRM, ideal for B2B. Streamline sales and improve customer relationships. Integrate with your taxi service for efficient order and driver management.

Advantages

  • Personalization. Customize to fit your business needs and processes.
  • Integration. Easily integrates with other systems and services.
  • Open Source. Ability to develop custom modules and features.
  • Analytics. Detailed reports to improve sales efficiency.

Functionality

  • For Taxi: Order automation
  • Route optimization
  • Convenient driver management
  • Payment control
  • Customer communication
SugarCRM
№8

Creatio (Sales)

Creatio (Sales) - it is a low-code CRM platform for automating sales and processes. Optimize customer, order, and communication management in your taxi business!

Advantages

  • Automation of orders. Simplify request processing, car allocation, and communication with drivers, increasing work efficiency.
  • Low code. Easily adapt the platform to the needs of your business without involving developers.
  • Increased profitability. Optimize and automate key processes to increase the number of orders and customer loyalty.
  • Transparent analytics. Gain complete control over your business, track key indicators, and make informed decisions.

Functionality

  • Automation of orders
  • Integration with maps
  • Fleet management
  • Reporting and analytics
  • Customer loyalty
Creatio (Sales)
№9

Less Annoying CRM

Less Annoying CRM is a super simple CRM system ideal for small businesses, especially taxi services. No unnecessary features, just the necessary tools to manage customers and orders to keep your business running like clockwork!

Advantages

  • Simple customer management. Store contacts, orders, and interaction history in one place, easily find the information you need.
  • Order optimization. Track order status, plan routes, and coordinate driver operations more efficiently.
  • Reducing routine. Automate reminders, mailings, and other repetitive tasks to focus on development.
  • Improving service. Increase customer loyalty by responding to their needs quickly and efficiently.

Functionality

  • Easy for taxi
  • Order automation
  • Simple interface
  • Driver management
  • Profitability analytics
Less Annoying CRM
№10

monday sales CRM

Z monday sales CRM, built on the monday.com platform, your taxi fleet will get a flexible CRM for sales and customer management. Optimize processes, increase team efficiency and improve passenger service!

Advantages

  • Easy adaptation. Customize the system to suit your business needs, without code.
  • Sales optimization. More deals thanks to monday sales CRM.
  • Routine automation. Free up team time for important tasks.
  • Convenient integration. Easily connect your favorite tools to the system.

Functionality

  • Process automation
  • Integration with taxi services
  • Route optimization
  • Driver control
  • Convenient order management
monday sales CRM
№11

Zoho CRM

Zoho CRM: a powerful cloud CRM for automating sales, marketing, and customer support in your taxi business. Streamline processes, improve service, and increase profits with Zoho CRM!

Advantages

  • Order optimization. Increase order processing speed and reduce customer waiting time.
  • Automation of reporting. Get detailed reports on performance in real time.
  • Service improvement. Increase customer loyalty through personalized service.
  • Profitability increase. More efficient resource management leads to increased profits.

Functionality

  • Taxi CRM: Order accounting
  • User-friendly interface
  • Process automation
  • Driver control
  • Integration with maps
Zoho CRM
№12

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM with built-in telephony, email, and AI. Optimize taxi customer relations: manage orders, communicate with drivers and passengers, automate processes, and increase loyalty!

Advantages

  • All in one place. Manage calls, email, and customers from a single platform. Save time and increase efficiency.
  • AI Assistant. Automate routine tasks, get insights, and improve customer service with artificial intelligence.
  • Convenient Telephony. Built-in telephony simplifies communication with drivers and customers, minimizing missed calls.
  • Sales Automation. Streamline the sales process, from lead to deal, increasing your business's profit.

Functionality

  • Order Automation
  • Maps Integration
  • User-Friendly Interface
  • Performance Analytics
  • 24/7 Customer Support
Freshworks CRM (Freshsales)
№13

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation for entrepreneurs. Streamline customer acquisition and retention in your taxi business with Keap! Automate communication, manage contacts, and increase profits.

Advantages

  • Increased profits. Marketing and sales automation attracts more customers.
  • Streamlined communications. Communicate with customers always on time and personalized.
  • Time savings. Automating routine tasks frees up time for business development.
  • Personalized marketing. Segment customers and send relevant offers.

Functionality

  • Order automation
  • Convenient fleet management
  • Route optimization
  • Analytics and reports
  • Customer support
Keap (ex-Infusionsoft)
№14

Binotel SmartCRM

Binotel SmartCRM - CRM for taxi from Binotel: complete customer information (360° card), powerful analytics, convenient task planning and integration with PBX. Optimize your taxi fleet!

Advantages

  • 360° customer profile. All order and request history in one place for quality service.
  • Real-time analytics. Make informed decisions based on business performance data.
  • Task automation. Optimize routine operations and increase team productivity.
  • Integration with Binotel PBX. Easy integration with telephony for call and order control.

Functionality

  • Convenient 360° customer card
  • Business process automation
  • Integration with Binotel telephony
  • Detailed analytics and reports
  • Taxi service optimization
Binotel SmartCRM
№15

NetHunt CRM

NetHunt CRM - CRM in Gmail, ideal for taxi services. Manage leads, sales funnels, and automate business processes directly from your mail. Optimize customer communication and increase the efficiency of your taxi!

Advantages

  • Integration with Gmail. Manage all clients and orders directly from your mail, without switching between tabs.
  • Communication optimization. Save communication history, respond quickly, and don't miss a thing.
  • Sales automation. Sales funnels and automatic actions save time and increase profits.
  • Real-time analytics. Track performance, forecast sales, and make informed decisions.

Functionality

  • CRM for taxi: Convenient management
  • Order automation
  • Fleet control
  • Profitability analysis
  • Route optimization
NetHunt CRM
№16

HubSpot CRM

HubSpot CRM: Free CRM for Taxis. Automate marketing, sales, and support in one platform. Organize your customer base, track orders, and improve service. Get started for free!

Advantages

  • Order Optimization. Fast dispatch of cars, reduced waiting times, increased customer loyalty.
  • Convenient Analytics. Track key metrics, improve service, increase profit.
  • Communication Automation. SMS mailings, notifications, instant communication with drivers and customers.
  • Simple Fleet Management. Control of cars, drivers, expenses - all in one place, easy accounting.

Functionality

  • Taxi order automation
  • Driver route optimization
  • Analytics and Reporting
  • User-friendly interface for dispatchers
  • Integration with payment systems
HubSpot CRM
№17

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales: a powerful CRM for the taxi business. Integration with Microsoft 365 and Copilot automates sales, improves customer service and increases profits. Optimize order and customer base management!

Advantages

  • Automation of orders. Optimizes car distribution, reduces waiting time, increases profits.
  • Integration with 365. Convenient work with mail, calendar and other Microsoft tools.
  • Analytics and reports. Make informed decisions based on detailed business data.
  • Copilot AI assistant. Automate routine tasks, get advice and reports with AI.

Functionality

  • CRM for taxi: Order automation
  • Route optimization
  • Driver accounting
  • Car park control
  • Reporting and analytics
Microsoft Dynamics 365 Sales
General Table

CRM Comparison Table

# CRM System Scope Features Free Version Cost From
1CPAshkaDropshipping, eCommerceAccounting for dropshippers, automation, business managementFree for the first 100 leadsfrom $5/month
2LP-CRMTaxi services, transportOrders, drivers, customersFree version for up to 50 orders per monthfrom $9/month
3CopperTaxi, Google WorkspaceGmail integration, automation, optimization14-day trialfrom $29/month per user
4InsightlySmall Business, SMBCRM, Project Management, Automation14-day Trialfrom $29/month per user
5Streak CRMTaxi services, servicesGmail integration, custom pipelines, taxi managementFree planfrom $59/month per user
6NutshellB2B, taxi businessSales, email marketing, B2B14 day trialfrom $16/month per user
7SugarCRMB2B, Sales, ServiceSales automation, customer management, open sourceFree trialfrom $49/month per user
8Creatio (Sales)Taxi, sales, CRMClients, sales, automationFree trial accessprice on request
9Less Annoying CRMSmall business, taxiSimplicity, customers, orders30 days trial$19/month per user
10monday sales CRMTaxi fleets, transportationAutomation, integration, scalingFree plan (up to 2 users)from $12/month per user (min. 3 seats)
11Zoho CRMTaxi business, transportationAutomation, reporting, integrationFree plan (up to 3 users)from $20/month per user
12Freshworks CRM (Freshsales)Taxi, TransportationTelephony, Email, AIFree PlanFrom $9/user/month
13Keap (ex-Infusionsoft)Taxi, entrepreneursCRM, automation, marketingTrial (free)from $159/month
14Binotel SmartCRMTaxi fleets, dispatchersCustomer base, analytics, PBX integration-from 399 UAH/month per employee
15NetHunt CRMTaxi services, small businessGmail integration, automation, sales funnels14 day testfrom $24/month per user
16HubSpot CRMTaxis, transportationFree CRM, automation, customer baseFree planfrom $20/month per user
17Microsoft Dynamics 365 SalesTaxi business, salesSales automation, customer service, data analysis30 day testfrom $65/month per user
FAQ

FAQ

? What does this give to my business?
Improves order management, automates processes and increases customer loyalty.
? How quickly can I learn to work?
Most systems are intuitive, offering training and support.
? Is it possible to integrate with maps?
Yes, integration with maps is important for navigation and cost calculation.
? What is the implementation cost?
The cost depends on the functionality and provider, compare different options.
? Is there a mobile application?
The mobile application allows drivers to efficiently receive and fulfill orders.