CRM Rating 2024: Overview of 19 Systems for Business

CPAshka - CRM for dropshipping in Ukraine. Automate accounting for dropshippers, orders and payments. Optimize your business and increase profits with CPAshka!

Main Pluses

• Automatic calculation. Accurate accounting of dropshippers and their profits, saving time on manual calculations.
• Convenient analytics. Detailed reports on sales, profit and efficiency of each dropshipper.
• Easy ordering of goods. Quick order processing to suppliers directly from the system, without extra effort.
• Communication optimization. Centralized communication with dropshippers, instant notifications of changes.

Functionality

• Dropshipping automation
• Convenient partner accounting
• Real-time reporting
• Integration with Nova Poshta
• 24/7 support

LP-CRM - Ukrainian CRM for product business, e-commerce, and service industries. Optimize sales, automate routine tasks, and increase profits. Effective management of customers, orders, and communications in one place!

Main Pluses

• User-friendly interface. Easy to learn, convenient to use, no unnecessary functions.
• Sales automation. Optimize your sales funnel, increase profits.
• Ukrainian support. Quick help from specialists familiar with your market.
• Integrations with services. Connect LP-CRM with your favorite tools.

Functionality

• Sales automation
• User-friendly interface
• Ukrainian support
• Analytics and reports
• Integration with services

Bitrix24 - CRM and workspace for your business! Manage sales, communicate with customers through the contact center and organize projects in a single system. Optimize work and increase profits with Bitrix24!

Main Pluses

• All in one place. Tools for sales, communications and projects in one system.
• Sales growth. Optimize the sales funnel and increase profits.
• Automation of routine. Forget about routine tasks, focus on development.
• Teamwork. Joint work on projects, effective communication.

Functionality

• Sales automation
• Integration with mail
• Project management
• Customer accounting
• User-friendly interface

Apptivo - is a suite of business applications with a powerful CRM at its core. The perfect solution for small to medium-sized businesses (SMBs) to automate processes, improve customer engagement, and scale their business.

Main Pluses

• Data centralization. All customer information in one place - easy access and control.
• Sales optimization. Increase profits by automating your sales funnel.
• Productivity boost. Automate routine tasks so your team can focus on growth.
• Improved communication. Unify all customer communication channels in Apptivo.

Functionality

• CRM for SMBs
• All-in-one solution
• Intuitive interface
• Flexible customization
• Process automation

Agile CRM - A platform that unifies sales, marketing, and service in a single interface. Manage all aspects of your business from one place, increase efficiency, and improve customer experience.

Main Pluses

• All in one place. Sales, marketing, and service in a single system for convenient operation.
• Intuitive interface. Easy navigation and quick access to necessary data.
• Automation of routine tasks. Time savings and minimization of errors in processes.
• Increased profits. Optimize processes and attract more customers.

Functionality

• All in one place
• Process automation
• User-friendly interface
• Customer support
• Business scaling

Streak CRM - a powerful CRM that integrates directly into Gmail. Manage sales, projects, and customer support using a familiar interface. Customize your own pipelines to optimize business processes.

Main Pluses

• Gmail inside. Work with clients directly from your email, without switching.
• Custom pipelines. Customize the sales process to fit your business.
• Collaboration. Share data with your team and track progress.
• Convenient integration. Easily connect your favorite tools.

Functionality

• CRM in Gmail
• Custom funnels
• Simple integration
• User-friendly interface
• For small business

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage clients, tasks, deals, warehouse and finances in one place! Optimize your business with KeepinCRM.

Main Pluses

• All in one place. Clients, tasks, deals, warehouse and finances - all integrated for convenience.
• Intuitively understandable. Easy interface, no special knowledge required.
• Sales growth. Organize work with clients and increase profits.
• Resource saving. Automate routine operations and reduce costs.

Functionality

• Intuitive interface
• All in one place
• Easy start for SMEs
• Sales automation
• Financial control

NetHunt CRM - a CRM in Gmail that allows you to manage leads, sales funnels and automate processes directly from your email. Effective business management without having to switch between platforms!

Main Pluses

• All in Gmail. Manage sales and marketing without leaving your email! Convenient and fast.
• Leads effortlessly. Automatic lead collection and organization for effective work.
• Routine automation. Set up action chains and free up time for strategic tasks.
• Sales funnel in the mail. Track deals, progress, and analyze sales results.

Functionality

• Gmail integration
• Sales automation
• Convenient sales funnels
• Lead management
• Customer support

Creatio (Sales) - low-code CRM platform for sales and marketing automation. Manage processes, increase team efficiency, and improve customer experience with Creatio.

Main Pluses

• Sales Automation. Accelerate deals, optimize sales funnel, and improve results.
• Process automation. Customize business processes without code, adapt to needs.
• Low code. Easily change the system to suit your needs, minimize the need for developers.
• Intuitive interface. Intuitive platform, quick team training Creatio (Sales).

Functionality

• Business process automation
• Low code, flexible CRM
• Sales, Marketing, Service
• Analytics and reporting
• Integration with other systems

amoCRM - CRM with a focus on messengers. Automate sales through chat funnels, engage bots, and communicate with customers in omnichannel mode. Manage your business more efficiently!

Main Pluses

• Sales in messengers. Communicate with customers where they are - in convenient chats. Increase conversion rates.
• Omnichannel communication. Collect all requests in one window: messengers, email, calls.
• Sales automation. Chatbots process requests 24/7, segment the audience, and distribute leads.
• Analytics and reporting. Track channel effectiveness, conversion, and manager performance. Make data-driven decisions.

Functionality

• Convenient integration with messengers
• Online sales automation
• Chatbots for lead generation
• Omnichannel communication
• Effective sales funnel

SalesDrive - CRM for online stores that simplifies business management. Integrations with marketplaces, delivery services, payment systems, and warehouse accounting in one place. Automate sales and increase profits with SalesDrive!

Main Pluses

• Automation of sales. Integration with marketplaces simplifies order processing, saving time.
• Online warehouse accounting. Control inventory balances, avoid shortages and surpluses.
• Integration with delivery. Automatic cost calculation and shipment tracking.
• Convenient online payments. Accept payments directly on the site, process orders faster.

Functionality

• Sales automation
• Integrations for e-commerce
• Convenient warehouse accounting
• Logistics optimization
• SalesDrive support

Less Annoying CRM - the perfect CRM for small businesses. Without unnecessary features, easy to use and affordable. Organize your customers and deals without the hassle!

Main Pluses

• Ease of use. Intuitive interface, without unnecessary features and complexities.
• Customer organization. Convenient data management, reminders and communication history.
• Support for small businesses. Developed taking into account the needs of small companies.
• Affordable price. Transparent and favorable cost, without hidden payments.

Functionality

• Easy to use
• Easy for small business
• Intuitive
• Without unnecessary features
• Quick implementation

Capsule CRM - simple and intuitive CRM for managing contacts, deals and projects. Ideal for small and medium-sized businesses, helps organize work with clients and increase sales.

Main Pluses

• Convenient contact management. Organize customer and partner information in one place for quick access.
• Effective deal control. Track deal progress to never miss an opportunity and increase profits.
• Simple project management. Plan and control projects, ensuring timely completion of tasks.
• Ease of use. An intuitive interface allows you to quickly adapt and start working.

Functionality

• Easy to use
• Convenient customer management
• Tracking deals and projects
• Integrations with other services
• Affordable CRM price

OneBox OS - CRM/ERP platform for business automation. Process management, telephony, warehouse, document management - all in one solution. Optimize your work and increase profits with OneBox OS!

Main Pluses

• All in one place. Integrates all business processes, from orders to documents.
• Work optimization. Automates routine tasks, increasing team efficiency.
• Sales growth. Tools for analyzing customers and increasing profits.
• Business control. Full overview of operations, inventory management and finance.

Functionality

• All in one place
• Process automation
• User-friendly interface
• 24/7 support
• Scalability

Vtiger CRM - a single platform for effective sales, marketing, and customer support management. Optimize business processes, increase profits, and improve customer satisfaction with Vtiger! The perfect solution for your business.

Main Pluses

• Єдина платформа. Sales, Marketing, and Help Desk in one solution for coordinated work.
• Sales growth. Optimize the sales funnel and attract more customers.
• Improved service. Fast customer support increases their loyalty to you.
• Routine automation. Simplify business processes and save team time.

Functionality

• Sales automation
• Marketing campaigns
• Customer support
• Reporting and analytics
• Flexible integration

Nutshell - is a CRM and email marketing in one tool for B2B teams. Simplifies sales management and automates communication with customers, helping your business grow. All in one place!

Main Pluses

• Simple integration. Easily connect all the necessary tools.
• Email marketing. Built-in features for effective mailings.
• User-friendly interface. Intuitive, saves you time.
• B2B orientation. Specially designed for the needs of B2B teams.

Functionality

• Easy to use
• B2B orientation
• Email marketing
• Sales automation
• Clear support

Close - CRM for sales teams looking to increase sales. Focused on effective calls and automated email series. Optimize team performance and close more deals!

Main Pluses

• Збільште продажі. Close helps teams close more deals by focusing on customer communication.
• Call automation. Automated calls and email campaigns save time and allow you to reach more leads.
• Convenient communication. Integrated calls and email in one place - no switching between tools.
• Team productivity. Close provides clear reports and analytics to optimize sales team performance.

Functionality

• Sales automation
• Call integration
• Effective email campaigns
• User-friendly interface
• Deal analytics

Monday sales CRM - flexible CRM system based on monday.com, which adapts to the needs of your sales team. Optimize the funnel, automate routine tasks and increase sales efficiency with monday sales CRM!

Main Pluses

• Easy start. An intuitive interface and quick setup for effective team work.
• Sales growth. Automate your sales funnel and increase the number of deals.
• Teamwork. Communicate and collaborate with your team in one place.
• No-code customization. Personalize your workspace without programming skills.

Functionality

• Flexibility based on monday.com
• Sales automation
• Convenient teamwork
• Full deal control
• Quick start and adaptation

KeyCRM is a Ukrainian CRM for business management. Collect orders from all channels, manage communications, warehouse and analytics in one place! Optimize business processes and increase sales with KeyCRM.

Main Pluses

• All in one place. Collect orders from all channels, communicate with customers and keep track of goods in one system.
• Clear analytics. Get reports to make informed decisions and optimize processes.
• Ukrainian support. Fast and qualified assistance from our specialists in Ukrainian.
• Automation of routine. Forget about manual data entry and repetitive tasks, focus on development.

Functionality

• All channels in one place
• Convenient communication
• Stock accounting
• Detailed analytics
• Process automation