Find Your CRM

TOP CRMs with Telegram, Viber, WhatsApp integration

The best CRMs for business with integration into popular messengers.

Best

Find Your CRM

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine! Automate dropshipper accounting, integrate Telegram/Viber/WhatsApp for quick communication with customers. Optimize sales and increase profit!

Main Pluses

  • Communication in messengers. Communicate with customers directly from the CRM, in Telegram, Viber, WhatsApp, without losing history.
  • Dropshipping automation. CPAshka automatically calculates the profit of dropshippers and their orders.
  • Ukrainian support 24/7. We are always here to help you resolve any issues. Quickly and clearly.
  • Increased sales. Optimize the sales funnel and increase profits through automation.

Features

  • Integration with messengers
  • Dropshipping automation
  • Dropshipper accounting
  • Ukrainian CRM
  • Reporting and analytics
CPAshka
№2

LP-CRM

LP-CRM - Ukrainian CRM for product business, e-commerce and services. Integration with Telegram, Viber, WhatsApp for effective communication with customers and sales automation.

Main Pluses

  • Clients are always online. Communicate with customers in convenient messengers: Telegram, Viber, WhatsApp. All in one place.
  • Sales increase. Automate the sales funnel, don't lose a single customer and increase profits.
  • Time saving. Automation of routine tasks, quick response to requests, optimization of work processes.
  • Ukrainian support. Quick and qualified assistance in Ukrainian, adaptation to the needs of your business.

Features

  • Integration with messengers
  • Sales automation
  • User-friendly interface
  • Support in Ukrainian
  • Reporting and analytics
LP-CRM
№3

Insightly

Insightly: CRM for SMBs that combines project management and integrations. Automate sales, marketing, and service. Integrate with Telegram, Viber, WhatsApp for instant communication with customers!

Main Pluses

  • Communication in one window. All customer chats (Telegram/Viber/WhatsApp) in Insightly for convenience and control.
  • Fast communication with customers. Prompt response increases loyalty and speeds up sales.
  • Sales and marketing optimization. Personalized mailings and support increase conversion.
  • Routine automation. Insightly integrations save time on tasks and reports.

Features

  • Messenger integration
  • CRM for SMBs
  • Project management
  • User-friendly interface
  • Insightly support
Insightly
№4

Binotel SmartCRM

Binotel SmartCRM - CRM from Binotel: a complete customer picture (360°), powerful analytics, convenient tasks, and deep integration with a PBX. Manage communications from Telegram, Viber, WhatsApp, and other channels in one place!

Main Pluses

  • Communication in favorite messengers. Communicate with customers where it's convenient for them - in Telegram, Viber, WhatsApp, all in one window.
  • Unified customer card 360°. The entire history of interaction with the client: calls, correspondence, orders, notes - all in one place.
  • Sales automation. Automate routine tasks so that managers can focus on sales and customer satisfaction.
  • Analytics and reports. Get a complete picture of the effectiveness of sales, marketing, and customer service.

Features

  • Convenient CRM with messengers
  • 360° customer profile
  • Sales automation
  • Analytics and reports
  • Integration with PBX
Binotel SmartCRM
№5

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM for entrepreneurs with powerful marketing automation. Integrate Keap with Telegram, Viber, WhatsApp for effective communication with customers and increased sales.

Main Pluses

  • Clients are always nearby. Communicate with customers in familiar messengers instantly.
  • Sales automation. Increase sales with personalized messages.
  • Unified communication center. The entire history of correspondence with the client in one place.
  • More loyal customers. Send important updates and offers on time.

Features

  • Chatbots for sales and support
  • Communication automation
  • Integration with messengers
  • CRM + marketing in one
  • Sales growth with Keap
Keap (ex-Infusionsoft)
№6

Pipedrive

Pipedrive - CRM built to increase deal conversion. Visualize the sales process with convenient pipelines. Easily integrates with Telegram/Viber/WhatsApp for effective customer communication and quick deal closing.

Main Pluses

  • Sales Growth. Pipedrive focuses on deals, increasing conversion and profit.
  • Convenient Pipeline. Visualize the sales process, track deal progress at each stage.
  • Instant Communication. Manage customer communications from your favorite messengers, all in one place.
  • Routine Automation. Automate tasks, send reminders and templates so you don't miss a single deal.

Features

  • Connection with customers in messengers
  • Pipedrive: Deal Visualization
  • Increased Deal Conversion
  • Integration with Telegram/Viber
  • Communication Automation
Pipedrive
№7

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales: A CRM system for sales automation with deep integration into the Microsoft 365 ecosystem and Copilot. Enhance customer connection capabilities by integrating Telegram, Viber, and WhatsApp for effective communication and increased sales.

Main Pluses

  • Communication in preferred messengers. Manage customer communication directly from Dynamics 365, via Telegram, Viber, and WhatsApp.
  • Unified Microsoft platform. Integrated with Office 365, Teams, and Copilot for seamless operation and analytics.
  • Personalized customer experience. Create unique offers and quickly respond to requests using data from messengers.
  • Increased sales productivity. Automate routine tasks and optimize the sales funnel to increase profits.

Features

  • Convenient messenger integration
  • Sales automation
  • Analytics and reports
  • Artificial intelligence Copilot
  • Unified Microsoft platform
Microsoft Dynamics 365 Sales
№8

KeyCRM

KeyCRM - Ukrainian CRM for effective business management! Orders from Telegram, Viber, WhatsApp, and other channels in one place. Communications, warehouse management, and powerful analytics for growing your sales.

Main Pluses

  • All in one place. Manage orders, customers, and inventory from a single platform, saving time and resources.
  • Customer communication. Telegram, Viber, WhatsApp - communicate conveniently, respond to inquiries promptly, and build strong relationships.
  • Increase sales. Marketing automation, personalized offers, and analytics - increase loyalty and profit.
  • Analytics and reports. Get a complete picture of your business, track key metrics, and make informed decisions.

Features

  • All in one place
  • Integration with messengers
  • Sales automation
  • Convenient warehouse management
  • Business analytics
KeyCRM
№9

OneBox OS

OneBox OS: CRM/ERP platform for business automation. Integration with Telegram, Viber, WhatsApp. Manage processes, telephony, warehouse and document management in a single system. An effective solution to increase sales and optimize work!

Main Pluses

  • All in one place. Manage all communication channels with customers in the OneBox OS system for convenience and speed.
  • Communication automation. Set up automatic replies and mailings to save time and increase customer loyalty.
  • Convenient customer management. The entire history of communication with the client in your OneBox OS system - from the first contact to a successful transaction.
  • Increased sales. More opportunities to interact with customers = more sales and satisfied customers with OneBox OS.

Features

  • Integration with messengers
  • CRM+ERP in one
  • Process automation
  • Telephony and warehouse
  • Ready-made solution for business
OneBox OS
№10

Less Annoying CRM

Less Annoying CRM - super simple CRM for small business. Without unnecessary complexity, ideal for those looking for ease in customer management. Integrate Telegram/Viber/WhatsApp for even greater efficiency!

Main Pluses

  • Спілкуйтесь миттєво. All messages from messengers in one place, don't miss anything important!
  • Automate sales. Increase conversion with personalized mailings.
  • Easy start. Intuitive interface, setup in minutes.
  • Clear analytics. Track communication effectiveness and improve strategies.

Features

  • Integration with messengers
  • Simple interface
  • Convenient for small business
  • No unnecessary functions
  • Sales automation
Less Annoying CRM
№11

Agile CRM

Agile CRM combines sales, marketing, and support in one convenient platform. The ideal CRM for integration with Telegram, Viber, and WhatsApp to always stay connected with clients!

Main Pluses

  • Communication in messengers. Communicate with customers in their preferred channels: Telegram, Viber, WhatsApp.
  • Unified platform. Manage sales, marketing, and service in one place from Agile CRM.
  • Increased loyalty. Personalized messages for a better customer experience.
  • Time savings for the team. The entire history of correspondence with the client is always at hand.

Features

  • All in one place
  • Messenger integration
  • Sales automation
  • User-friendly interface
  • 24/7 customer support
Agile CRM
№12

HubSpot CRM

HubSpot CRM - a free CRM with powerful marketing, sales, and support tools. Integrate Telegram, Viber, WhatsApp for convenient customer communication! All in one platform.

Main Pluses

  • Connection everywhere. Customers are connected in familiar messengers, a quick response is the key to loyalty.
  • All in one place. All information about customers, communications, and deals in one system.
  • Free start. Start with the free core of HubSpot CRM and scale gradually.
  • Routine automation. Automate correspondence, sending documents, and reminders.

Features

  • Chatbots in messengers
  • Free CRM system
  • Convenient API integration
  • Sales automation
  • 24/7 support
HubSpot CRM
№13

Salesforce Sales Cloud

Salesforce Sales Cloud - the leading CRM for building effective sales funnels and in-depth analytics. Integrate with Telegram, Viber, WhatsApp to improve customer communication and automate business processes.

Main Pluses

  • Instant connection with customers. Consolidate customer communication in a familiar interface, don't miss a single request.
  • Powerful sales automation. Automate routine tasks so the team can focus on sales and lead generation.
  • Detailed sales analytics. Get a complete picture of the sales funnel, identify weaknesses, and improve your strategy.
  • Centralized data management. All customer information in one place, ensuring a personalized approach.

Features

  • Customer communication in messengers
  • 360° sales automation
  • Sales funnel analytics
  • Integration with Telegram/Viber
  • Sales Cloud: CRM market leader
Salesforce Sales Cloud
Comparison

CRM System Comparison

# CRM Focus Top Features Free Tier Minimum Price
1CPAshkaDropshippers, entrepreneursAutomation, integration, accountingFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesCommunication, automation, integrationFree version for up to 50 orders per monthfrom 9 $/month
3InsightlySMBs, sales, marketingCRM, automation, integrations14-day trialfrom $29/month per user
4Binotel SmartCRMSmall business, medium business360° customer view, integration, analytics-from 399 UAH/month per employee
5Keap (ex-Infusionsoft)Small business, entrepreneursMarketing automation, CRM, messenger integrationsTest (free)from $159/month
6PipedriveSMBs, Sales, StartupsPipelines, Automation, Integrations14-day Trialfrom $14.90/month per user
7Microsoft Dynamics 365 SalesLarge business, Medium businessSales automation, Microsoft integration, Multichannel communication30-day trialFrom $65/month per user
8KeyCRMeCommerce, trade, servicesMulti-channel, automation, analytics14-day trialfrom $19/month
9OneBox OSSMBs, enterprises, eCommerceCRM, ERP, integrationPart of the applications is freefrom $1.99/month (per 1000 records)
10Less Annoying CRMSmall business, entrepreneursSimplicity, accessibility, integration30 day test$19/month per user
11Agile CRMSMBs, startupsAutomation, integration, supportFree plan (up to 10 users)from $8.99/user/month
12HubSpot CRMSmall business, Medium businessFree CRM, Marketing automation, Messenger communicationFree planfrom $20/month per user
13Salesforce Sales CloudSmall business, large businessCRM, automation, integration30-day trialfrom $25/month per user
Frequently Asked Questions

Frequently Asked Questions

? Why are messengers needed in a customer accounting system?
Convenient communication, quick responses, sales and support automation directly in the system
? What are the advantages of combining messengers and a customer base?
faq_answer3 - faq_answer4 - faq_answer5 -
? How to choose the best system with messenger support?
? What is automated when connecting messengers?
? Do you need special knowledge to set up messengers?