Start with the Right CRM

The rating of 17 best CRM systems in Ukraine

The best CRMs for effective business in Ukraine. Comparison and reviews.

TOP

Start with the Right CRM

№1

LP-CRM

LP-CRM - Ukrainian CRM for product business, e-commerce and services. Automate sales, manage customers and increase profits with our convenient and efficient system!

Main Advantages

  • Understandable interface. Easy to learn and quick to start working, saving time on adaptation.
  • Sales automation. Increases team efficiency by automating routine tasks.
  • Real-time reporting. Instant access to data for informed decision-making.
  • Ukrainian language support. Qualified assistance and advice in your native language.

Main Parameters

  • For E-commerce
  • Sales automation
  • User-friendly interface
  • 24/7 technical support
  • Made in Ukraine
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate accounting for dropshippers, orders and payments. Optimize your business with CPAshka!

Main Advantages

  • Automation of dropshipping. Simplify the routine: order processing, shipments, payments - all in one place.
  • Accounting for dropshippers. Automatic calculation of payments, partner database management, performance analytics.
  • Real-time reporting. Control key business indicators: profit, orders, expenses.
  • Easy integration. Connecting to popular platforms and services in a few clicks.

Main Parameters

  • Automation of dropshipping
  • User-friendly interface
  • Accounting for dropshippers
  • Ukrainian support
  • CPAshka CRM
CPAshka
№3

Close

Close - CRM for sales teams that focus on calls and email newsletters. Automate sales, manage leads, and close more deals. Optimized to improve your team's efficiency!

Main Advantages

  • Calls and email in one place. All customer communication in one interface, no switching between programs.
  • Sales automation. More deals thanks to automatic follow-ups and reminders.
  • Clear analytics. Track key sales metrics and optimize your strategy.
  • Native language support. Training and assistance by the Close Ukrainian team.

Main Parameters

  • For Ukrainian business
  • Intuitive interface
  • Sales automation
  • Ukrainian support
  • GDPR data security
Close
№4

Capsule CRM

Capsule CRM is an easy-to-use CRM system that simplifies the management of contacts, deals, and projects. It's the perfect solution for small and medium-sized businesses looking for a simple and effective CRM to organize their work.

Main Advantages

  • Simple interface. Intuitive design, easy to learn.
  • Data centralization. All customer information in one place.
  • Ukrainian language support. Convenient support in native language.
  • Sales automation. Optimize your sales funnel and increase profits.

Main Parameters

  • User-friendly interface
  • Sales automation
  • Ukrainian language support
  • API integrations
  • Flexible settings
Capsule CRM
№5

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for big business, deeply integrated with other Microsoft 365 products and Copilot. Automate sales, improve customer experience, and increase profits with intelligent tools.

Main Advantages

  • Localization. Clear interface and language support.
  • Integration with 365. Connection with Outlook, Teams, Word, and others.
  • Copilot AI. Artificial intelligence for analysis and prompts.
  • Reporting. Easy sales monitoring and analytics.

Main Parameters

  • Ukrainian CRM: Simplicity
  • Convenience
  • UA Support
  • Localization
  • Price/Quality
Microsoft Dynamics 365 Sales
№6

Nutshell

Nutshell is a CRM + email marketing for B2B teams. Simplify sales, automate communication and take your business to the next level. All in one tool!

Main Advantages

  • Ease of use. Intuitive interface, fast team training.
  • Clear analytics. Get clear reports for better decisions.
  • Email marketing. Automate mailings and increase sales.
  • Ukrainian support. Personal help for your business.

Main Parameters

  • CRM for B2B teams
  • Intuitive interface
  • Sales automation
  • Ukrainian support
  • Email marketing
Nutshell
№7

Zoho CRM

Zoho CRM - cloud-based CRM for sales, marketing, and service automation. Optimize business processes, improve customer interaction, and increase profits with our CRM system.

Main Advantages

  • Sales automation. Increase profits by automating routine processes and focusing on customers.
  • User-friendly interface. Easy to learn and use, even without experience in CRM systems.
  • Effective marketing. Attract more customers with targeted campaigns and analytics.
  • 24/7 support. Get quick help and issue resolution at any time.

Main Parameters

  • Intuitive interface
  • Ukrainian language support
  • Business automation
  • Integration with services
  • Zoho CRM cloud solution
Zoho CRM
№8

Bitrix24

Bitrix24 is a Ukrainian CRM system and workspace in one. Automate sales, manage projects and clients, communicate with the team and process requests from all channels in one place. Everything for the efficient operation of your business!

Main Advantages

  • All in one place. Manage sales, communications and projects in a single system.
  • User-friendly interface. Easy navigation and intuitive tools for the team.
  • Sales automation. Increase profits by automating the sales funnel and communications.
  • Ukrainian support. Effective assistance and localized interface for your business.

Main Parameters

  • Intuitive interface
  • Sales automation
  • Ukrainian localization
  • Comprehensive solution
  • 24/7 technical support
Bitrix24
№9

OneBox OS

OneBox OS - Ukrainian CRM/ERP platform for business automation. Manage processes, telephony, warehouse and document management in a single system. Optimize work and increase profits!

Main Advantages

  • Everything in one place. CRM, ERP, telephony, warehouse, documents - integration for business efficiency.
  • Automation of routine. Forget about repetitive tasks, the system will do everything itself.
  • Flexibility of settings. Adapt the system to the needs of your business, without restrictions.
  • Support in Ukrainian. Qualified assistance and training in your native language.

Main Parameters

  • Everything in one place
  • For Ukrainian business
  • Process automation
  • Integration with telephony
  • Convenient document management
OneBox OS
№10

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) is a CRM and marketing automation designed for entrepreneurs. It helps organize customers, automate routine tasks, and increase sales. Integrating marketing, sales, and service into one platform.

Main Advantages

  • Clear interface. An intuitively clear platform that easily adapts to your needs.
  • Marketing automation. Attract more customers while saving time and resources.
  • Communication personalization. Increase loyalty through an individual approach.
  • Integration and scaling. Easily connect the services you need, grow with Keap.

Main Parameters

  • Intuitive interface
  • Sales automation
  • Ukrainian support
  • Convenient integration
  • Business development
Keap (ex-Infusionsoft)
№11

Odoo CRM

Odoo CRM - module as part of ERP Odoo, which allows you to automate sales, manage the customer base and build effective marketing campaigns. Flexible system for any business.

Main Advantages

  • Localization. Interface and support in Ukrainian.
  • Integration. CRM as part of ERP: all data in one place.
  • Convenience. Intuitive Odoo CRM interface.
  • Analytics. Reporting to improve sales and marketing.

Main Parameters

  • Easy to use
  • Sales automation
  • Integration with Odoo
  • Ukrainian support
  • Performance analytics
Odoo CRM
№12

HubSpot CRM

HubSpot CRM - free CRM for Ukrainian businesses. A single solution for marketing, sales, and customer support. Grow your business more effectively with HubSpot!

Main Advantages

  • Free start. The main CRM functions are available at no cost, forever.
  • All in one place. Marketing, sales, and support are combined for convenience.
  • Automation of routine tasks. Forget about repetitive tasks, HubSpot will do everything for you.
  • User-friendly interface. Easy to learn and quick to start effective work.

Main Parameters

  • Intuitive interface
  • Process automation
  • Reporting and analytics
  • Integration with services
  • Support in Ukrainian
HubSpot CRM
№13

SalesDrive

SalesDrive - CRM for online stores in Ukraine. Integration with marketplaces, delivery services, payment systems, and warehouse management. Optimize sales and manage your business effectively!

Main Advantages

  • SalesDrive Integrations. Connection with marketplaces, delivery, and payments in one place.
  • Warehouse Management. Accurate inventory tracking and avoidance of shortages or surpluses.
  • Increased Sales. Sales funnel optimization and performance analysis.
  • SalesDrive Support. Fast help and consultations in Ukrainian.

Main Parameters

  • CRM for e-commerce
  • Integrations for everything!
  • Warehouse, delivery, chat
  • Sales automation
  • Made in Ukraine
SalesDrive
№14

SugarCRM

SugarCRM - flexible open-source CRM system, ideal for B2B sales. Customize it to suit your business needs, automate processes, and increase profits. An excellent choice for Ukrainian companies.

Main Advantages

  • Flexibility of settings. Adapt the system to the needs of the business, not vice versa.
  • Open source. Possibility of integration with any services and platforms.
  • B2B sales development. Effective tools for managing deals and clients.
  • Localization support. Interface and documentation in Ukrainian.

Main Parameters

  • Convenient Ukrainianization
  • Open source
  • B2B orientation
  • Flexible adaptation
  • API integration
SugarCRM
№15

KeyCRM

KeyCRM - Ukrainian CRM for managing orders from all channels: websites, marketplaces, social networks. Automate communications, warehouse management and get detailed sales analytics. Optimize your business with KeyCRM!

Main Advantages

  • All channels in one place. Manage orders from Rozetka, Prom, store and social networks in a single system.
  • Effective communication. Communicate with customers in chats, messengers, by phone directly from KeyCRM.
  • Simplified warehouse management. Control balances, movements and cost of goods in real time.
  • Analytics for growth. Get reports on sales, customers, efficiency for business development.

Main Parameters

  • All in one place
  • Easy start
  • Automation of routine
  • Ukrainian support
  • Clear analytics
KeyCRM
№16

SuiteCRM

SuiteCRM - Open source CRM offering flexibility and extensive customization. Ideal for businesses looking for a powerful and customized CRM system.

Main Advantages

  • Open source. Full freedom of customization and integrations without restrictions.
  • Localization. Native language interface and support for convenience.
  • Flexibility. Adaptation to the needs of businesses of any size.
  • Savings. No license fees, reduced IT costs.

Main Parameters

  • Convenient CRM for business
  • Flexible customization
  • Open source
  • Ukrainian language support
  • Process automation
SuiteCRM
№17

Streak CRM

Streak CRM - a CRM that integrates directly into Gmail. Manage clients and deals directly from your email. Create custom sales funnels and track progress in a familiar interface.

Main Advantages

  • Convenience in Gmail. Work with clients directly from your email, without switching.
  • Custom pipelines. Customize the sales funnel to fit your business.
  • Automation of routine. Free up time by automating repetitive tasks.
  • Ease of implementation. Get started quickly, without the need for IT support.

Main Parameters

  • Convenient CRM for Gmail
  • Custom sales funnels
  • Process automation
  • Ukrainian support
  • Integration with mail
Streak CRM
Which to Choose?

CRM Comparison

# CRM Name Focus What It Can Do Free Version Price From
1LP-CRMProduct business, e-commerce, service sectorSales automation, customer management, reportingFree version up to 50 orders per monthfrom $9/month
2CPAshkaDropshipping, eCommerce, entrepreneursOrder accounting, payments, automationFree for the first 100 leadsfrom $5/month
3CloseSales departments, B2BCalls, email, automation14 day testfrom $49/month per user
4Capsule CRMSmall businesses, startupsContacts, deals, projectsFree planfrom $18/month per user
5Microsoft Dynamics 365 SalesBig business, salesSales automation, customer experience, Microsoft integration30-day trialfrom $65/month per user
6NutshellB2B, sales, marketingCRM, email marketing, automation14 days trialfrom $16/month per user
7Zoho CRMSmall business, enterprisesSales automation, contact management, reportingFree plan (up to 3 users)from $20/month per user
8Bitrix24Small, medium businessCRM, automation, communicationsFree planfrom $61/month (5 users)
9OneBox OSSmall business, medium businessCRM, ERP, automationSome apps are freefrom $1.99/month (per 1000 records)
10Keap (ex-Infusionsoft)SMEs, entrepreneurs, freelancersCRM, automation, salesTest (free)from $159/month
11Odoo CRMAny business, salesSales automation, customer management, marketingOne App Free (CRM for free)from €24.90/month per user
12HubSpot CRMSmall business, medium businessAutomation, sales funnel, supportFree planfrom $20/month per user
13SalesDriveOnline stores, entrepreneursAutomation, integration, optimization14-day trialfrom 349 UAH/month
14SugarCRMB2B, sales, automationOpen source, flexibility, automationFree testfrom $49/month per user
15KeyCRMOnline commerce, small/medium businessOrders, automation, analytics14 day trialfrom $19/month
16SuiteCRMSmall business, medium businessAutomation, customization, integrationOpen Source Software (free)from $0/month (self-hosted)
17Streak CRMSmall business, startupsGmail integration, sales funnels, deal trackingFree planfrom $59/month per user
FAQ

FAQ

? What are the benefits of CRM for business?
Sales optimization, improved customer service, automation of routine tasks
? How to choose the best system?
Define needs, budget, integrations, and read reviews
? What to pay attention to when choosing?
Functionality, ease of use, support, and price
? Are there free options?
Yes, there are, but with limited functionality for small businesses
? Where can I find a rating of the best systems?
In online reviews, articles, user feedback