Launch Sales with Your Chosen CRM

TOP 12 CRMs for Marketplaces: Etsy, Amazon, eBay

The best CRMs for successful trading on online platforms.

Best

Launch Sales with Your Chosen CRM

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate the accounting of dropshippers, manage orders and increase profits. The ideal solution for sellers on Etsy, Amazon, eBay. Optimize your business with CPAshka!

Service Advantages

  • Automatic accounting. Accurate calculation of dropshippers' profits, minimizes manual work.
  • Transparent payments. Simplifies settlements with dropshippers, avoid delays.
  • Order management. Control the status of orders in one place.
  • Time saving. Optimize routine tasks to focus on development.

Main Parameters

  • Integration with Etsy, Amazon, eBay
  • Accounting of dropshippers automatically
  • Automation of all processes
  • User-friendly interface for Ukraine
  • Sales analytics in real time
CPAshka
№2

LP-CRM

LP-CRM - Ukrainian CRM for product business, e-commerce and services. Optimize customer relations and sales on Etsy, Amazon, eBay and other marketplaces! Automation, accounting, analytics in one place.

Service Advantages

  • Everything in one place. Manage orders, customers, and analytics on one LP-CRM platform.
  • Sales optimization. Increase profits through automation and customer data analysis.
  • Clear analytics. Get valuable insights to improve business and make decisions.
  • Ukrainian support. Quick and qualified assistance from LP-CRM in Ukrainian.

Main Parameters

  • Marketplace automation
  • Convenient sales accounting
  • Ukrainian support 24/7
  • Easy product import
  • Integration with LP-CRM
LP-CRM
№3

Bitrix24

Bitrix24 - CRM and workspace for your marketplace (Etsy, Amazon, eBay). Automate sales, manage customers, projects and communicate with your team in one place. Everything for effective business!

Service Advantages

  • Data centralization. All customer and order information in one place for easy analysis.
  • Sales automation. Saving time on routine tasks by automating the sales funnel.
  • Integration with platforms. Convenient sales management from different platforms from a single Bitrix24 account.
  • Reporting and analytics. Get detailed reports on sales and customers to make informed decisions.

Main Parameters

  • Sales automation
  • Integration with Etsy, Amazon
  • Convenient customer management
  • Accounting for goods and orders
  • Analytics and reports
Bitrix24
№4

amoCRM

amoCRM - A CRM focused on messengers, ideal for marketplaces! Automate sales on Etsy, Amazon, eBay: chat funnels, bots, and omnichannel dialogues will help increase profits and improve customer communication.

Service Advantages

  • Unified chat with customers. All messages from Etsy, Amazon, eBay in one place. Don't lose a single customer!
  • 24/7 Chatbots. Automate responses, collect leads and sell even at night.
  • Personalized offers. amoCRM remembers every customer for targeted mailings and promotions.
  • Sales growth. Increase conversion and average check thanks to sales tools in messengers.

Main Parameters

  • Sales automation
  • Convenient chat funnels
  • Marketplace integration
  • Omnichannel communication
  • Etsy, Amazon support
amoCRM
№5

Binotel SmartCRM

Binotel SmartCRM: CRM for your business on Etsy, Amazon, eBay! 360° customer profile, sales analytics, convenient tasks and integration with Binotel telephony. Optimize customer relations and increase profits!

Service Advantages

  • All in one place. Manage customers, orders, and communications from a single platform.
  • Complete sales analytics. Get detailed reports to optimize strategy and increase profits.
  • 360° customer profile. Store the entire interaction history for personalized service.
  • Telephony integration. Call clients with one click and record conversations in the card.

Main Parameters

  • Sales automation
  • User-friendly interface
  • Time saving
  • 24/7 support
  • Real-time reporting
Binotel SmartCRM
№6

monday sales CRM

Powerful CRM for sales teams, built on monday.com. Optimize your sales funnel on Etsy, Amazon, eBay and other marketplaces. Easily integrate and automate processes to increase profits!

Service Advantages

  • Data centralization. All customer information in one place for better service.
  • Sales optimization. Track deals, forecast revenue, and improve results.
  • Automation of routine. Automated reminders and tasks, saving team time.
  • Integration with monday.com. Flexibility, adaptation to needs, scalability of your business.

Main Parameters

  • Integration with Etsy, Amazon
  • Sales automation
  • Flexible settings
  • Reporting and analytics
  • Easy to use
monday sales CRM
№7

KeyCRM

KeyCRM - Ukrainian CRM for marketplaces (Etsy, Amazon, eBay). Unite orders, communications, and inventory in one place. Analyze sales, manage shipping, and scale your business!

Service Advantages

  • All in one place. Manage orders, customers, and inventory from a single KeyCRM platform.
  • Ukrainian support. Get fast and high-quality support in your native language.
  • Automation of routine tasks. Forget about manual data entry and monotonous tasks.
  • Clear analytics. Make informed decisions based on accurate data.

Main Parameters

  • Integration with marketplaces
  • Order management
  • Process automation
  • Inventory management
  • Sales analytics
KeyCRM
№8

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses, ideal for managing customers, tasks, and deals. Keep track of inventory and finances. Optimize sales on Etsy, Amazon, eBay and other marketplaces!

Service Advantages

  • Sales automation. Optimize the sales funnel to close more deals.
  • Data centralization. All customer and order information in one place.
  • Convenient management. Easily track tasks, deals, and finances for your business.
  • Time saving. With KeepinCRM, focus on growing your business, not on routine.

Main Parameters

  • Sales automation
  • Etsy Customer Accounting
  • Integration with Amazon
  • Convenient warehouse accounting
  • SME financial control
KeepinCRM
№9

SuiteCRM

SuiteCRM - open-source CRM, ideal for marketplaces (Etsy, Amazon, eBay). Flexible customization to suit your business needs. Automate sales and improve customer relationships.

Service Advantages

  • Customization. Adapt to the specific needs of your business.
  • Open Source. Full control over your data and processes.
  • Integration. Integrate all platforms into a single system.
  • Automation. Optimize routine tasks, increasing profit.

Main Parameters

  • Integration with Etsy, Amazon, eBay
  • Sales Automation
  • Customer Tracking
  • Flexible Customization
  • Marketplace Reporting
SuiteCRM
№10

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation built for entrepreneurs. Streamline sales on Etsy, Amazon, eBay, and other marketplaces with Keap! Automate customer communication and increase profits.

Service Advantages

  • Sales Automation. Save time by automating routine tasks.
  • Customer Management. Keep all customer information in one place.
  • Loyalty Increase. Personalized communications strengthen customer relationships.
  • Marketing Automation. Automate marketing campaigns and increase sales.

Main Parameters

  • Sales Automation
  • Time Saving
  • User-Friendly Interface
  • Customer Management
  • Etsy Integration
Keap (ex-Infusionsoft)
№11

Copper

Copper CRM is a CRM for Google Workspace, ideal for sellers on Etsy, Amazon, eBay. Deep integration with Gmail simplifies customer and deal management, helping to increase sales on marketplaces.

Service Advantages

  • Gmail + Copper = ❤. All customer information in Gmail, no switching.
  • Sales optimization. More deals, less routine thanks to automation.
  • Complete control over deals. Track every stage, analyze successes and improve results.
  • Integration with G Workspace. Effective work with familiar Google tools, all in one place.

Main Parameters

  • CRM for marketplaces: Order tracking
  • Sales reporting
  • Customer management
  • Task automation
  • API integration
Copper
№12

Agile CRM

Agile CRM: A powerful CRM that unifies sales, marketing, and customer support. The perfect solution for comprehensive automation of your business on Etsy, Amazon, eBay, and other marketplaces!

Service Advantages

  • Unified interface. Manage sales, marketing, and service in one place.
  • Sales automation. Optimize your sales funnel and increase profits.
  • Personalized marketing. Engage customers with targeted campaigns.
  • Improved service. Quickly resolve issues and improve loyalty.

Main Parameters

  • CRM for Etsy, Amazon, eBay
  • Marketing automation
  • User-friendly interface
  • 24/7 customer support
  • Increased sales
Agile CRM
Comparison

CRM in Comparison

# CRM Segment What It Can Do Free Tier Cost From
1CPAshkaDropshipping, e-commerceDropshipping, automation, accountingFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesAutomation, accounting, analyticsFree version for up to 50 orders per monthfrom $9/month
3Bitrix24eCommerce, entrepreneursCRM, automation, communicationFree planfrom $61/month (5 users)
4amoCRME-commerce, marketplacesMessengers, automation, omnichannel14-day trialfrom $15/month per user
5Binotel SmartCRMeCommerce, online tradingCustomer profile, sales analytics, telephony integration-from 399 UAH/month per employee
6monday sales CRMSales departments, eCommerceSales funnel, integration, automationFree plan (up to 2 users)from $12/month per user (min. 3 seats)
7KeyCRMMarketplace sellers, eCommerceOrders, communications, inventory14-day trialfrom $19/month
8KeepinCRMSMB, eCommerceCustomers, deals, tasks, finance, marketplacesTest 7 daysfrom 290 UAH/user/month
9SuiteCRMSmall businesses, marketplacesCustomer base, automation, customizationOpen Source Software (free)from $0/month (self-hosted)
10Keap (ex-Infusionsoft)Entrepreneurs, Small BusinessesCRM, Marketing Automation, E-commerce IntegrationTrial (free)from $159/month
11CopperMarketplace sellers, small businessGmail integration, sales automation, customer management14-day trialfrom $29/month per user
12Agile CRMSMBs, startups, eCommerceAutomation, marketing, supportFree plan (up to 10 users)from $8.99/month per user
Questions and Answers

Questions and Answers

? What does the system provide for online trading?
Centralization of customer data, process automation, sales analysis, and improved service.
? Why is such a system needed?
For better organization, sales growth, and improved customer loyalty.
? What are the main functions of the system?
Data collection, order management, customer support, marketing, reporting.
? What are the advantages of integration with platforms?
Data synchronization, automatic updating of order and customer information.
? How much does such a system cost?
The cost depends on the functionality, number of users, and supplier. There are different tariff plans.