Find Your CRM

Top 19 CRM for Healthcare: Ranking & Overview

Best CRMs for Clinics and Medical Centers: A Detailed Review

Rating

Find Your CRM

№1

LP-CRM

LP-CRM - Ukrainian CRM for product business, e-commerce and services. Optimize customer relations, automate sales and increase the profit of your medical institution. Integration with telephony, email and messengers.

Main Advantages

  • Optimization of records. Convenient schedule, online booking and reminders to patients.
  • Effective customer management. The entire history of interaction in one place, increasing loyalty.
  • Analytics and reports. Tracking key indicators to improve the institution's performance.
  • Ukrainian support. Quick help and adaptation to the needs of your business from LP-CRM.

Features

  • Medical CRM
  • LP-CRM integration
  • User-friendly interface
  • Process automation
  • Customer support
LP-CRM
№2

CPAshka

CPAshka - CRM system optimized for dropshipping in Ukraine. It automates the accounting of dropshippers, simplifying the management of orders and payments. Specializes in e-commerce, but the flexible structure allows you to adapt to the needs of your business.

Main Advantages

  • Automatic accounting. Accurate calculation of payments to dropshippers, without manual work and errors.
  • Convenient management. Intuitive interface for effective monitoring of orders and customers.
  • Time saving. Optimizes operations, allowing you to focus on business development.
  • 24/7 support. The CPAshka team is always ready to help with any questions.

Features

  • Медичні CRM: Зручність запису
  • CPAshka: Автовиплати
  • Медичні CRM: Картка пацієнта
  • CPAshka: Облік замовлень
  • CPAshka: API інтеграція
CPAshka
№3

monday sales CRM

monday sales CRM - A flexible CRM built on monday.com, ideal for optimizing sales processes in healthcare facilities. Manage clients, schedule visits, and track performance in one place!

Main Advantages

  • Personalized approach. Adapt the system to the unique needs of your practice and patients.
  • Data centralization. Store all patient information in one place for easy access.
  • Improved communication. Optimize interaction between teams and with patients.
  • Task automation. Routine tasks are performed automatically, freeing up staff time.

Features

  • Medical records in CRM
  • Routine automation
  • Reporting and analytics
  • Integration with monday.com
  • GDPR support
monday sales CRM
№4

SuiteCRM

SuiteCRM - Open source CRM that is ideal for medical facilities. Flexible customization allows you to customize the system to the specific needs of your clinic or medical center. Optimize patient interaction and manage data efficiently.

Main Advantages

  • Open source. Full freedom of customization to the needs of the clinic, integration with existing systems.
  • Cost savings. No license fees, you only pay for implementation and support.
  • Personalization. Customization of the interface and functionality for specific workflows.
  • Data security. Your data is stored on your servers, full access control.

Features

  • Optimization of medical processes
  • Flexible configuration
  • Patient data security
  • Integration with HIS
  • GDPR/HIPAA support
SuiteCRM
№5

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for healthcare with deep integration with Microsoft 365 and Copilot. Automate sales, improve patient care, and increase profits with intelligent tools.

Main Advantages

  • Integration with Microsoft 365. A single platform for email, documents, and patient data.
  • Copilot AI assistant. Rapid data analysis, personalized recommendations.
  • Communication automation. Appointment reminders, mailings, feedback.
  • Reporting and analytics. Tracking key performance indicators of the institution.

Features

  • Process automation
  • Ease of integration
  • Increased loyalty
  • Analytics and reports
  • Data security
Microsoft Dynamics 365 Sales
№6

Creatio (Sales)

Creatio (Sales) - low-code CRM platform for automating sales processes in the field of medical services. Flexible customization and quick implementation to optimize customer interaction and increase team efficiency.

Main Advantages

  • Automation of routine. Frees up the time of doctors and administrators, minimizes errors.
  • Easy setup. Quick adaptation to the specifics of your clinic, without code.
  • Personalized approach. Tools for quality interaction with each patient.
  • Reporting and analytics. Full control over data for decision-making.

Features

  • Process automation
  • Personalized experience
  • Integration of patient data
  • Quick CRM setup
  • Improved communication
Creatio (Sales)
№7

Odoo CRM

Odoo CRM - part of the Odoo ERP system, ideal for optimizing medical services. Manage clients, schedules, communications, and sales on a single platform. Increase efficiency and improve the patient experience!

Main Advantages

  • Unified system. Patient data, schedule, and finance management in one place.
  • Communication optimization. Automate reminders, surveys, and follow-ups.
  • Improving the patient experience. Personalized approach increases loyalty.
  • Analytics and reports. Track key performance indicators and improve results.

Features

  • ERP integration
  • Process automation
  • User-friendly interface
  • Personalized approach
  • Reporting and analytics
Odoo CRM
№8

Close

Close - CRM for sales departments that actively use calls and email campaigns. Automate communication with clients, optimize your sales funnel, and increase the profit of your medical institution. Try Close today!

Main Advantages

  • Personalized Care. Track patient history to provide better service.
  • Effective Communication. Automate reminders and follow-ups to increase loyalty.
  • Appointment Optimization. Easy appointment scheduling and schedule management for doctors.
  • Profitability Growth. Increase patient satisfaction and increase the number of repeat visits using Close.

Features

  • Medical CRM: Data Security
  • Convenient Scheduling
  • EMR Integration
  • Routine Automation
  • Telemedicine Support
Close
№9

Pipedrive

Pipedrive - CRM built for revenue growth. Visualize your sales process in pipelines, easily manage deals, and increase conversion in the medical business. Automate routine tasks and focus on patients.

Main Advantages

  • Sales growth. Pipedrive focuses on deals, increasing conversion and profit.
  • Pipeline visualization. Convenient pipeline provides a clear understanding of the status of deals.
  • Communication optimization. Centralized patient information, quick access to data.
  • Automation of routine. Reminders, reports and other actions are performed automatically.

Features

  • Medical CRM: Convenience
  • Medical CRM: Automation
  • Pipedrive: Deals are visual
  • Pipedrive: Sales are growing
  • Pipedrive: Ease of implementation
Pipedrive
№10

Capsule CRM

Capsule CRM - lightweight CRM that simplifies customer, deal, and project management. Ideal for medical services, it helps organize records, track patient history, and improve communication. Optimize your medical business today!

Main Advantages

  • Convenient patient management. The entire history of visits, tests, prescriptions - all in one place for quick access.
  • Communication optimization. Appointment reminders, mailings, SMS - all automated.
  • Performance analytics. Track doctor workload, patient sources, and financial performance.
  • Easy schedule planning. Easily coordinate the work of doctors, avoid overlaps, and optimize resources.

Features

  • Medical CRM
  • Simple interface
  • Customer management
  • Convenient deals
  • Process automation
Capsule CRM
№11

KeyCRM

KeyCRM - Ukrainian CRM for the medical business. Collect orders from all channels, control communications with patients, keep track of medications in the warehouse, and analyze the effectiveness of your institution in one place.

Main Advantages

  • Convenient patient accounting. All information about clients in one place, easy access and data updates.
  • Optimization of appointment booking. Online booking, reminders and a convenient schedule for doctors and patients.
  • Automation of communications. Send SMS, email and messages to messengers effortlessly.
  • Analytics and reporting. Get reports on the effectiveness, workload and income of the institution.

Features

  • Automation of patient registration
  • Convenient accounting of medical data
  • Integration with laboratories
  • Reports and analytics for doctors
  • Support for HIPAA standards
KeyCRM
№12

Agile CRM

Agile CRM - A CRM system that unifies sales, marketing, and service in a single interface. Optimize customer relationship management, automate processes, and increase the efficiency of your medical business with Agile CRM.

Main Advantages

  • All in one place. Manage sales, marketing, and service in a single system. Agile CRM saves time and effort!
  • Improved communication. Streamlined teamwork and personalized communication with patients.
  • Routine automation. Automate tasks, reminders, and reports for efficiency.
  • Increased loyalty. Increase patient satisfaction with quality service.

Features

  • User-friendly interface
  • Process automation
  • Improved communication
  • Marketing optimization
  • Increased sales
Agile CRM
№13

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM with telephony, email, and AI to optimize sales in the medical business. Automate patient communication, track inquiries, and increase loyalty. All in one solution!

Main Advantages

  • Communication optimization. Built-in telephony, email, and AI assistant for instant communication with patients and colleagues
  • Service improvement. Increase loyalty through a personalized approach and quick responses to requests
  • Routine automation. Focus on patients by delegating repetitive tasks to AI
  • Reporting and analytics. Gain valuable insights to improve operations and make informed decisions

Features

  • Routine automation
  • EMR integration
  • Personalized communication
  • Reporting and analytics
  • HIPAA compliance
Freshworks CRM (Freshsales)
№14

Binotel SmartCRM

Binotel SmartCRM - CRM for medical services from Binotel: a complete 360° patient card, powerful analytics for clinic management, convenient tasks and integration with your PBX. Optimize service and increase patient loyalty!

Main Advantages

  • 360° patient profile. The entire history of appeals, tests and visits in one card for quick access.
  • Automation of routine. Forget about paperwork and manual data entry, save time.
  • Convenient analytics. Analyze patient data and clinic performance.
  • Integration with telephony. Calls, call recordings and SMS in one Binotel SmartCRM system.

Features

  • 360° patient card
  • Analytics of medical services
  • Integration with PBX
  • Tasks for doctors
  • Process automation
Binotel SmartCRM
№15

OneBox OS

OneBox OS - CRM/ERP for medical services that combines processes, telephony, warehouse management, and document flow. Optimize clinic management in a single system! benefit1 - Appointment optimization

Main Advantages

  • Оптимізація записів. Convenient online patient booking, calendar integration, and reminders
  • Convenient telephony. Automatic call tracking, quick access to communication history
  • Efficient document flow. Fast document exchange, storage in one place, version control
  • Process integration. All key processes in one system, from booking to reporting

Features

  • Medical CRM OneBox OS
  • Process automation
  • Telephony integration
  • Electronic document management
  • Medical service accounting
OneBox OS
№16

HubSpot CRM

HubSpot CRM - a powerful CRM for medical services. Free CRM core, marketing, sales and support in one platform. Optimize patient interaction and increase the efficiency of your medical center!

Main Advantages

  • Unified platform. All patient data and tools in one place for efficient work.
  • Free core. Start with free features and scale as needed.
  • Improved communication. Communicate with patients more effectively and personalized.
  • Data analysis. Collect and analyze data to improve service quality.

Features

  • Convenient CRM for doctors
  • Automation of routine
  • Integration with EMR
  • Patient data analysis
  • 24/7 customer support
HubSpot CRM
№17

Vtiger CRM

Vtiger CRM - a comprehensive platform for managing sales, marketing, and customer support, tailored for medical services. Optimize patient interaction, automate processes, and increase the efficiency of your clinic with Vtiger CRM.

Main Advantages

  • Optimization of interaction. Improve the quality of patient care through centralized data management.
  • Improvement of communications. Convenient exchange of information between departments for coordinated work.
  • Sales growth. Attract more patients through effective marketing and sales.
  • Data analysis. Make informed decisions based on comprehensive analytics and Vtiger CRM reports.

Features

  • Process automation
  • Integration with MIS
  • Secure data storage
  • User-friendly interface
  • Communication optimization
Vtiger CRM
№18

Bitrix24

Bitrix24 - CRM and workspace for medical services. Automate sales, contact center, and projects in one system. Optimize communication with patients and manage all aspects of your business with Bitrix24!

Main Advantages

  • Patient is always nearby. Save visit and communication history in one system for quality service.
  • Appointment optimization. Convenient online booking and reminders reduce no-shows.
  • Effective communication. Quick connection with patients via chat, SMS, and email campaigns.
  • Data analysis. Track key metrics to improve service quality and increase profits.

Features

  • Automation of routine tasks
  • Personalized approach
  • Patient data protection
  • Convenient integration with MIS
  • Communication optimization
Bitrix24
№19

SalesDrive

SalesDrive - CRM for online commerce. Automate sales with integrations: marketplaces, delivery, payments, warehouse. Optimize your business and increase profits, just like online stores do. Find out how CRM improves customer service, just like in medicine!

Main Advantages

  • Optimization of records. Convenient accounting of patients, visits, tests in one place.
  • Increased loyalty. Automatic reminders and personalized service.
  • Data analysis. Reports on work efficiency, trends and opportunities.
  • Time saving. Less manual work, more attention to customers.

Features

  • Медицина: GDPR, записи, звіти
  • SalesDrive: маркетплейси, склад, доставка, оплати, інтеграції
  • Захист даних пацієнтів
  • Зручна інтеграція з МІС
  • Оптимізація комунікацій
SalesDrive
Which to Choose?

CRM in Comparison

# Platform Positioning Main Functions Free Version Approximate Price From
1LP-CRMProduct business, e-commerce, servicesSales automation, integration, reportingFree version up to 50 orders per monthfrom $9/month
2CPAshkaDropshippers, e-commerceAccounting of dropshippers, automation of payments, order managementFree for the first 100 leadsfrom $5/month
3monday sales CRMMedical facilities, salesCustomer management, planning, trackingFree plan (up to 2 users)from $12/month per user (min. 3 seats)
4SuiteCRMMedical facilities, clinicsCustomization, open source, optimizationOpen Source Software (free)from $0/month (self-hosted)
5Microsoft Dynamics 365 SalesMedical institutions, doctorsSales automation, patient care, Microsoft integration30-day trialfrom $65/month per user
6Creatio (Sales)Medical services, salesSales automation, customer management, customization flexibilityFree trial accessprice on request
7Odoo CRMMedical facilities, clinicsClients, schedule, communicationOne App Free (CRM free)from €24.90/month per user
8CloseSales departments, MedicineCalls, email, automation14-day Trialfrom $49/month per user
9PipedriveMedical business, salesDeals, automation, pipelinesTest 14 daysfrom $14.90/month per user
10Capsule CRMMedical services, small businessCustomers, deals, projectsFree planfrom $18/month per user
11KeyCRMMedical business, clinicsOrdering, communication, accountingTest 14 daysfrom $19/month
12Agile CRMMedical business, healthcareMarketing automation, customer support, sales managementFree plan (up to 10 users)from $8.99/user/month
13Freshworks CRM (Freshsales)Medical business, clinicsTelephony, Email, AutomationFree planfrom $9/month per user
14Binotel SmartCRMMedical clinics, doctorsPatient card, analytics, PBX integration-from 399 UAH/month per employee
15OneBox OSMedical clinics, hospitalsCRM, ERP, accountingSome applications are freefrom $1.99/month (per 1000 records)
16HubSpot CRMMedical facilities, doctorsAutomation, segmentation, integrationFree planfrom $20/month per user
17Vtiger CRMMedical facilities, clinicsProcess automation, patient management, reportingTest 15 daysfrom $15/month per user
18Bitrix24Medical services, clinicsCRM, automation, communicationFree planfrom $61/month (5 users)
19SalesDriveOnline stores, online commerceSales automation, integrations, optimizationTest 14 daysfrom 349 UAH/month
Frequently Asked Questions

Frequently Asked Questions

? What are the advantages of the system for clinics?
The system automates processes, improves communication with patients, and increases the efficiency of staff work
? Which functions are important?
Important: appointment scheduling, patient record management, mailings, analytics, and integration with other systems
? Is it suitable for a small practice?
Yes, many solutions have tariffs for small businesses and scale with growth
? What is the implementation price?
The cost depends on the chosen system, functionality, and number of users. There are free options
? How to choose the best system?
Determine needs, compare features, read reviews, and test demo versions