Top 12 CRMs for Travel Agencies: Overview and Selection

CPAshka - CRM system for dropshipping in Ukraine. Simplifies work with suppliers and dropshippers. Automated payout calculation, order tracking, and sales analytics. An ideal solution for scaling your dropshipping business.

Main Advantages

• Automated accounting. Clear control of dropshippers and orders in real-time.
• Payment optimization. Accurate calculation of rewards, eliminating errors and delays.
• Reporting in one click. Instant access to analytics for informed decision-making.
• API integration. Easy integration with your platforms for seamless operation.

Main Parameters

• CRM for travel agencies: Customer accounting
• Sales automation
• Reporting and analytics
• Integration with services
• Booking support

LP-CRM - Ukrainian CRM for travel agencies that will help automate sales, customer base and improve service. Convenient integration and analytics for effective business management.

Main Advantages

• Increased sales. Effective management of clients and deals, which contributes to profit growth.
• Automation of routine. Forget about manual data entry and paperwork, focus on customers.
• Convenience and simplicity. Intuitive interface, does not require special skills, quick training.
• Performance analysis. Reports and dashboards for tracking key indicators and making informed decisions.

Main Parameters

• For the tourism business
• Process automation
• User-friendly interface
• Ukrainian support
• Integration with services

SugarCRM - Flexible open-source CRM, ideal for B2B sales. Specifically for travel agencies - automate sales, manage customers and increase profits! Adapts to your needs.

Main Advantages

• Personalization. Customize to your needs, adapt to business processes.
• Open source. Integrate with other systems, expand capabilities.
• Sales increase. An effective tool for managing leads and deals.
• Analytics. Reports, forecasts, analysis of team performance.

Main Parameters

• Sales automation
• Personalization of offers
• Convenient customer management
• Analysis of transaction efficiency
• Open source, flexibility

Salesforce Sales Cloud - CRM #1 in the world! Build an effective sales funnel for your travel agency, automate processes, and get deep analytics to increase profits. Optimize customer relations!

Main Advantages

• Increasing sales. Personalized offers for customers, needs analysis and deal automation.
• Marketing optimization. Targeted campaigns, ROI analysis, customer segmentation for effective communication.
• Service improvement. Quick access to customer information, increased loyalty and problem solving.
• Effective analytics. Detailed reports, trend forecasting, tracking key business indicators.

Main Parameters

• For travel agency: Convenient booking
• Reporting automation
• Customer management
• Marketing campaigns
• Sales support

Close - CRM designed for active sales! Ideal for travel agencies that need powerful tools for calls and email automation. With Close, you can easily increase the number of successful deals!

Main Advantages

• Increased sales. More leads, more effective calls and email campaigns = increased profits.
• Personalized approach. The entire client history at your fingertips. Offer exactly what is needed.
• Automation of routine. Free up managers' time for important negotiations, not for filling out tables.
• Convenient integration. Easily connect your favorite booking and communication tools.

Main Parameters

• CRM for a travel agency: Convenient customer management
• Automation of tour sales
• Accounting for applications and payments
• Integration with the site
• Performance reports.

Capsule CRM - simple and convenient CRM for a travel agency. Manage customer contacts, deals, and projects in one place. Organize sales and improve service!

Main Advantages

• Customer management. Store all tourist information in one place for personalized service.
• Convenient planning. Simplify tour organization and project management, don't miss details.
• Sales increase. Track deals, improve communication, and increase profits.
• Easy integration. Easily connect other services to optimize your workflow.

Main Parameters

• Simple interface
• Customer management
• Sales automation
• Convenient reports
• Integration with mail

NetHunt CRM - CRM for travel agencies integrated with Gmail. Manage leads, sales funnels, and automate processes without leaving your email. Organize customer work and increase sales!

Main Advantages

• All in Gmail. Manage customers and deals directly in your email without leaving it.
• Sales automation. Set up funnels, tasks, reminders and save time.
• Complete customer history. Keep all customer information in one place.
• Simple integration. Easily connect other services and tools.

Main Parameters

• Sales automation
• Integration with Gmail
• Customer management
• Convenient sales funnel
• 24/7 support

KeyCRM - Ukrainian CRM for travel agencies: unite orders from all channels in one place! Manage customer communications, control inventory, and analyze your business performance. All in one system!

Main Advantages

• All in one place. Orders, clients, communications - all in one convenient system.
• Automation of routine tasks. Free up time by automating repetitive tasks.
• Analytics and reports. Get a complete picture of your business for decision-making.
• Ukrainian support. Fast and effective support in Ukrainian.

Main Parameters

• Sales automation
• Convenient customer management
• Integration with channels
• Tour package inventory management
• Travel business analytics

Binotel SmartCRM - CRM for travel agency: 360° client! Convenient customer card, detailed analytics, tasks and easy integration with Binotel telephony. Optimize sales and improve service!

Main Advantages

• 360° client profile. Collect the entire communication history in one place to personalize offers.
• Sales automation. Forget about routine, focus on customers and increase profits.
• Performance analytics. Get reports and analyze key indicators for informed decision-making.
• Integration with telephony. Call clients in one click and record all calls in the system.

Main Parameters

• All in one place
• 360° client profile
• Sales automation
• Convenient PBX integration
• Analytics and reports

Keap (ex-Infusionsoft) - CRM and marketing automation, designed for entrepreneurs. Streamline your travel agency's operations: manage clients, automate communications, and boost sales! Ideal for small and medium-sized businesses.

Main Advantages

• Sales automation. Attract more customers with Keap by automating repetitive tasks.
• Personalization of communications. Send targeted emails and SMS, increasing loyalty.
• Customer data organization. Keep all customer information in one place.
• Effective marketing. Create and send professional mailings with Keap.

Main Parameters

• Tours
• Conveniently
• Quickly
• Automation
• Clients

Apptivo - is a suite of business applications with a CRM core, ideal for travel agencies. Manage clients, sales, and projects in one place. Streamline business processes and increase profits with Apptivo!

Main Advantages

• Customer Management. Store the entire history of interactions with tourists in one place. Increase loyalty and personalize offers.
• Sales Automation. Optimize the sales funnel, track leads, and increase conversion to orders.
• Effective Reporting. Analyze key metrics, identify trends, and make informed decisions.
• Integration with Tools. Connect mail, messengers, and other services for convenient work.

Main Parameters

• Sales Automation
• Customer Accounting
• Convenient Management
• Integration with Mail
• Real-time Reporting

Creatio (Sales) - low-code CRM platform for automating sales in travel agencies. Manage customers, bookings, and improve service with flexible processes. Create your own solutions without code!

Main Advantages

• Sales automation. Increase efficiency by automating routine tasks such as mailings and reminders.
• Personalized approach. Create personalized offers for customers, increasing their loyalty.
• Quick adaptation. Low code allows you to quickly change the system to suit business needs without developers.
• All-in-one management. Keep all customer and deal information in a single Creatio (Sales) system.

Main Parameters

• Tour automation
• Sales without routine
• Customers in one place
• Personalization of offers
• Performance analysis