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Rating of 13 CRMs for Ukraine: Review and Comparison

Top CRM Systems for Ukrainian Businesses in 2025: Review and Comparison.

Best

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№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automates accounting of dropshippers, orders and payments. Optimize your business and increase profits! The perfect solution for dropshipping in 2025.

Service Advantages

  • Automatic accounting. Accurate calculation of payments to dropshippers, minimum manual work.
  • Real-time reporting. Control profits and analyze partner performance.
  • Simple integration. Easy connection to Prom, Rozetka and other platforms.
  • 24/7 support. Always ready to help resolve issues.

Functionality

  • Dropshipping automation
  • Clear interface
  • Calculation of dropshippers
  • Integration with Nova Poshta
  • Sales analytics 2025
CPAshka
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№2

LP-CRM

LP-CRM - Ukrainian CRM for product business, e-commerce and services sector. Optimize sales, automate processes and increase profits. The ideal solution for Ukrainian business in 2025!

Service Advantages

  • Ukrainian support. Always nearby, we understand your business and needs, quick response.
  • Easy integration. Integrates with popular services and platforms.
  • Intuitive interface. Intuitively understandable, does not require special skills.
  • Sales optimization. Increase profits through automation and analytics.

Functionality

  • CRM for Ukraine 2025
  • LP-CRM: For E-commerce
  • LP-CRM: Product business
  • Sales automation
  • Intuitive interface
LP-CRM
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№3

amoCRM

amoCRM - A CRM focused on messengers. Build chat funnels, use bots, manage all customer dialogues in one place. Omnichannel for the future of sales! benefit1- Chat funnels

Service Advantages

  • Чат-воронки. Automate sales in messengers: clients won't get lost, deals move forward
  • Bots for sales 24/7. Attract and qualify leads around the clock, without manager involvement
  • Omnichannel in action. All customer communications in one window: chats, calls, email
  • Sales growth. More deals in less time thanks to automation and focus on customers

Functionality

  • CRM 2025: Innovation
  • amoCRM: Chat Sales
  • Ukraine: Adaptation
  • Bots: Automation
  • Omnichannel: Connection everywhere
amoCRM
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№4

Binotel SmartCRM

Binotel SmartCRM - CRM for Ukrainian business from Binotel. 360° client card, powerful analytics, convenient tasks and integration with your PBX. Everything for effective work in 2025!

Service Advantages

  • 360° client profile. Complete interaction history in one place for better service.
  • Efficiency analysis. Get sales reports and improve business processes.
  • Integration with telephony. Call clients with one click directly from the card.
  • Task automation. Automatically set tasks and don't lose a single client.

Functionality

  • Modern CRM for Ukraine 2025
  • 360° client profile
  • Analytics for business
  • Integration with Binotel PBX
  • Tasks and control
Binotel SmartCRM
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№5

Salesforce Sales Cloud

Salesforce Sales Cloud - CRM #1 for building effective sales funnels and in-depth analytics. Optimize sales department operations, increase conversion rates, and make informed decisions based on data. A leader in the CRM market, adapted for modern business in Ukraine 2025.

Service Advantages

  • Зростання продажів. Effective management of leads and deals increases your business profit.
  • Deep analytics. Get valuable insights to make informed decisions based on data.
  • Increased productivity. Optimize workflows and increase the efficiency of the sales team.
  • Integration and scaling. Easily integrates with other systems, adapting to company growth.

Functionality

  • CRM 2025: Localization
  • Integration with UA services
  • Sales automation
  • Reporting in Ukrainian
  • 24/7 support
Salesforce Sales Cloud
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№6

Nutshell

Nutshell: Simple CRM + email marketing, created for B2B teams. Automate sales, manage contacts, and launch effective email campaigns. The perfect solution for Ukrainian business in 2025!

Service Advantages

  • Understandable interface. Easy to learn, quick to start working, no need for IT specialists.
  • Powerful email marketing. Automate mailings, track results, attract more customers.
  • Sales optimization. Track deals, manage contacts, increase the profit of your B2B team.
  • Ukrainian language support. We are always there to help you succeed with Nutshell.

Functionality

  • Integration with UA services
  • Sales automation
  • B2B-oriented CRM
  • User-friendly interface
  • Powerful email marketing
Nutshell
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№7

Creatio (Sales)

Creatio (Sales) - low-code CRM platform for sales automation in Ukraine in 2025. Easily adapt your CRM to your business needs, optimize processes, and increase profits. Start your digital transformation with Creatio!

Service Advantages

  • Process automation. Streamline workflows, increasing efficiency and productivity.
  • Low code. Easily customize the system to suit business needs without involving programmers.
  • Quick implementation. Get started with the platform in the shortest possible time, minimizing deployment time.
  • Single platform. Sales, marketing and service management in one place, improving coordination.

Functionality

  • CRM for Ukraine 2025
  • Low code
  • Process automation
  • Sales Creatio
  • Flexible CRM platform
Creatio (Sales)
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№8

OneBox OS

OneBox OS - CRM/ERP platform for business automation in Ukraine 2025. Process management, telephony, warehouse, document management - all in one system. Optimize your business today!

Service Advantages

  • Єдине рішення. Business management in one system: processes, warehouse, finance, and more.
  • Ukrainian localization. The specifics and needs of the Ukrainian market are taken into account.
  • Full control. Optimize every aspect of your business, increasing efficiency.
  • Profit growth. Automation and analytics for increased sales.

Functionality

  • Localization for Ukraine 2025
  • All processes in OneBox OS
  • Telephony integration
  • Document management automation
  • CRM/ERP solution
OneBox OS
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№9

SuiteCRM

SuiteCRM - open-source CRM that offers flexible settings for Ukrainian business. Adapt the system to your own needs and optimize work with customers already in 2025! Free code, wide opportunities.

Service Advantages

  • Open source. Full freedom of settings and integrations.
  • Flexible adaptation. Customize the system to suit your business needs.
  • Cost savings. No license fees, cost minimization.
  • Expanded opportunities. Comprehensive solution for customer management.

Functionality

  • CRM for Ukraine 2025
  • SuiteCRM: flexible CRM
  • Open source, without limits
  • Process personalization
  • License savings
SuiteCRM
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№10

Insightly

Insightly: CRM + project management for small and medium-sized businesses. Integrations to optimize business processes. The perfect solution for the Ukrainian market in 2025.

Service Advantages

  • Zrozumilyi interfeis. Intuitive platform for quick team training.
  • Effective project management. Control deadlines, budget and resources in one place.
  • Integrations for SMB. Connect the necessary services to optimize your business.
  • Support in Ukrainian. Local support and adaptation to the needs of your business.

Functionality

  • CRM Insightly: SMB solution
  • Projects + integrations
  • For Ukraine 2025
  • Zrozumilyi interfeis
  • Support in Ukrainian
Insightly
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№11

Zoho CRM

Zoho CRM - cloud platform for automating sales, marketing, and customer service. Streamline business processes, increase sales, and improve customer relationships with Zoho CRM. The perfect solution for Ukrainian business in 2025.

Service Advantages

  • Localization. Interface and support in Ukrainian.
  • Optimization. Adapted to the needs of Ukrainian business.
  • Integration. With popular services in Ukraine.
  • Accessibility. Cloud solution, available everywhere.

Functionality

  • Business automation
  • Cloud solution
  • Flexibility of settings
  • User-friendly interface
  • Integration with services
Zoho CRM
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№12

NetHunt CRM

NetHunt CRM - CRM in Gmail for Ukrainian business. Manage leads, sales funnels, and automate processes directly from your email. Optimize sales in 2025 with NetHunt CRM!

Service Advantages

  • All in Gmail. Manage sales, marketing, and customer support directly from your email.
  • Convenient integration. Easily connect to other Google services you already use.
  • Sales automation. Automate routine tasks to focus on customers and deals.
  • Personalized experience. Create personalized offers for each customer based on data.

Functionality

  • Integration with Gmail
  • Sales automation
  • Intuitive interface
  • Convenient sales funnel
  • CRM for Ukrainian business
NetHunt CRM
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№13

Agile CRM

Agile CRM: Integrated CRM system for sales, marketing, and customer service. Unite all key functions in one interface and increase the efficiency of your business. The optimal choice for the Ukrainian market in 2025.

Service Advantages

  • Single platform. Everything in one place: sales, marketing, support. Save time and resources.
  • Intuitive interface. Easy to learn and use, even without experience.
  • Ukrainian language support. Qualified help and advice in your native language.
  • Cost optimization. Effective solution for businesses of any size.

Functionality

  • #1 CRM in Ukraine 2025
  • All in one interface
  • Sales automation
  • Intuitive support
  • Marketing optimization
Agile CRM
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Comparison

CRM in Comparison

# CRM System Scope Key Functions Trial Minimum Price
1CPAshkaDropshipping, eCommerceDropshipping CRM, Automation, Payment accountingFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesAutomation, integration, analyticsFree version up to 50 orders per monthfrom 9 $/month
3amoCRMSmall business, salesMessengers, chat funnels, omnichannel14-day trialfrom $15/month per user
4Binotel SmartCRMSmall business, medium business360° card, analytics, integration-from 399 UAH/month per employee
5Salesforce Sales CloudAny business, salesSales automation, lead management, sales analytics30 day trialfrom $25/month per user
6NutshellB2B, small/medium businessCRM, Email marketing, Sales automationTest 14 daysfrom $16/month per user
7Creatio (Sales)B2B, sales, UkraineSales automation, low code, process optimizationFree trialprice on request
8OneBox OSSmall, medium businessAutomation, integration, scalingPart of the applications are freefrom $1.99/month (per 1000 records)
9SuiteCRMSmall business, medium businessOpen source, flexibility, customizationOpen source software (free)from $0/month (self-hosted)
10InsightlySmall, medium businessCRM, project management, integrationsTest 14 daysfrom $29/month per user
11Zoho CRMSmall business, medium businessSales automation, lead management, reporting, integrationsFree plan (up to 3 users)from $20/month per user
12NetHunt CRMSmall, medium businessCRM in Gmail, sales automation, sales funnels14-day testfrom $24/month per user
13Agile CRMSMBs, startupsAutomation, integration, analyticsFree plan (up to 10 users)from $8.99/user/month
Questions and Answers

Questions and Answers

? Which systems will be relevant in Ukraine?
Demand is expected for cloud solutions, with flexible settings, integration with local services, and support for the Ukrainian language.
? What is important when choosing a system?
Consider business size, industry, needs, budget, and the availability of Ukrainian-language support.
? Where can I find a rating of the best systems?
Look for reviews and comparisons on specialized sites, blogs, and forums with user feedback.
? Which systems are leading in the market?
Popular platforms with wide functionality, automation and integration capabilities, adapted for the local market.
? How much does implementation cost?
The cost depends on the selected system, the amount of settings, integrations, and the need for staff training.