TOP 17 CRMs for Law Firms: An Overview

LP-CRM is a Ukrainian CRM adapted for product businesses, e-commerce, and service industries. Optimize your sales and customer service with our CRM system, designed to meet the needs of the Ukrainian market.

Advantages

• Process optimization. Automate routine tasks to focus on customers and growth.
• Customer management. Store all customer information in one place for better service.
• Reporting and analytics. Track key metrics and make informed decisions based on data.
• Ukrainian support. Get quick and qualified assistance from our team.

Functionality

• Legal accounting
• Cases and clients
• Reports and analytics
• Task automation
• Data security

CPAshka - CRM for dropshipping in Ukraine. Simplify accounting and automate settlements with dropshippers. Optimize your business workflows.

Advantages

• Automation of payments. Accurate calculation of payments to dropshippers, avoiding errors.
• Inventory control. Track the availability of goods in warehouses in real time.
• Simple integration with API. Easily connect the system to your existing services.
• One-click reporting. Get instant reports on sales and profits.

Functionality

• Legal CRM: Convenient case management
• CPAshka: Dropshipping automation
• CPAshka: Accounting for payments to dropshippers
• Legal CRM: Time tracking for lawyers
• CPAshka: Integration with marketplaces

Keap (ex-Infusionsoft) - CRM with marketing automation, created for entrepreneurs. Automate customer acquisition, work organization, and sales of your law firm. Simplify routine and focus on business development.

Advantages

• Optimizing routine. Automate repetitive tasks: emails, reminders, to focus on clients.
• Productivity growth. Keap tools help you attract, serve customers, and get results faster.
• Managing clients easily. Organize customer information in one place for better communication and service.
• Marketing automation. Attract more customers with targeted campaigns and personalized messages.

Functionality

• Legal CRM: case management
• Keap: business growth
• Automation: time saving
• CRM: customer base
• Marketing Keap: lead generation

KeyCRM is a Ukrainian CRM system for business automation. Orders from all channels, convenient communication with clients, warehouse accounting and powerful analytics. Optimize the work of your law firm with KeyCRM!

Advantages

• Unified space. All customer information in one place for instant access.
• Communication optimization. Convenient communication with customers through favorite messengers.
• Automation of routine. Reduction of paperwork and acceleration of data processing.
• Ukrainian support. Qualified assistance and understanding of business specifics.

Functionality

• Legal CRM
• Customer management
• User-friendly interface
• Process automation
• Ukrainian support

Less Annoying CRM - a super simple CRM, perfect for law firms. No unnecessary features, only the necessary tools to organize a customer base, track cases, and communicate effectively. Try Less Annoying CRM and focus on legal practice!

Advantages

• Easy to use. An intuitive interface, minimum training - maximum benefit from day one.
• Client organization. Store all important customer information in one place.
• Reminders and tasks. Don't miss a single deadline and always be up to date.
• Team sharing. The whole team is on one page, effective collaboration is guaranteed.

Functionality

• Legal focus
• Intuitive interface
• No overpayments
• Clients under control
• Task automation

Copper - CRM, built for Google Workspace. Its deep integration with Gmail makes it ideal for law firms using Google for communication. Organize clients, track correspondence, and manage deals directly from your inbox.

Advantages

• Gmail Integration. All communication with clients in a familiar interface, without switching.
• Contact organization. Keep the entire history of interaction with each client in one place.
• Increased productivity. Automation of routine tasks, more time for clients.
• Team collaboration. Easy exchange of information and control over the status of projects.

Functionality

• Specialization for lawyers
• Integration with Google Workspace
• Automation of routine
• User-friendly interface
• Customer support

KeepinCRM - a simple CRM for small and medium-sized businesses that will help you effectively manage customers, tasks, deals, warehouse, and finances. Optimize the work of a law firm with KeepinCRM!

Advantages

• Customer management. Store all customer information in one place for better service.
• Case organization. Control all stages of case management, don't miss important details.
• Task optimization. Plan and track team task completion, increase productivity.
• Financial accounting. Control finances, issue invoices and analyze profit, all in one KeepinCRM system.

Functionality

• Specialization for lawyers
• Convenient case management
• Process automation
• Calendar integration
• Reporting and analytics

SuiteCRM: A powerful open-source CRM that is flexibly customized to the needs of your law firm. Streamline client, case, and document management. Customization and integration with other services.

Advantages

• Flexible adaptation. Customize to the needs of your business.
• Open source. Full control over data and functionality.
• Cost savings. No license fees, only implementation costs.
• Integration. Connect with other systems for efficiency.

Functionality

• Customer management
• Task automation
• Analytics and reporting
• Customization
• Data security

Bitrix24 - CRM and workspace for law firms. Manage clients, sales, projects, and communicate with clients in one place. Automate routine and focus on important matters!

Advantages

• Client organization. All client information in one place, quick access to interaction history.
• Automation of routine. Forget about manual data entry, free up time for clients.
• Task control. Manage cases and deadlines, don't miss any important details.
• Team work. Information sharing and quick communication with colleagues.

Functionality

• Automation of routine
• Convenient client management
• Effective collaboration
• Task control
• Integration with telephony

Salesforce Sales Cloud - leading CRM platform for sales management. Expand your customer base, build effective sales funnels, and get in-depth analytics. Optimize the business processes of your law firm with Salesforce!

Advantages

• Керування клієнтами. Keep the entire history of interaction, from application to deal, in one place for better service.
• Sales automation. Automate routine tasks so the team can focus on the main thing - attracting new customers.
• Reporting and analytics. Get detailed sales performance reports and identify opportunities for growth.
• Integration with other services. Easily integrate with your tools to improve workflows.

Functionality

• Automation of legal processes
• Convenient customer accounting
• Performance analysis
• Integration with other services
• Reporting and forecasting

Binotel SmartCRM - CRM for law firms with integration to PBX. 360° client card, analytics and convenient task management. Optimize call processing and improve service quality!

Advantages

• 360° client profile. All client information in one place for quick response.
• Convenient analytics. Get reports and forecasts for informed decision-making.
• Task automation. Manage cases, control deadlines and don't miss opportunities.
• Integration with telephony. Process calls efficiently and record important information.

Functionality

• 360° client profile
• Analysis and reports
• Task management
• PBX integration
• User-friendly interface

Capsule CRM is a lightweight CRM for law firms. Manage contacts, deals and projects in one place. An intuitive interface to focus on clients, not complicated software.

Advantages

• Organization of contacts. Keep all customer data in one place for quick access.
• Deal management. Track deal progress and increase their success.
• Simple project management. Plan and control all stages of projects.
• Reporting and analytics. Get key information for decision making.

Functionality

• User-friendly interface
• Email integration
• Customer accounting
• Deal management
• Reporting and analytics

Close - CRM for law firms that value efficiency. Optimize sales with a focus on calls and email newsletters. More deals, less routine!

Advantages

• Client base is streamlined. All customer information in one place, easy access.
• Effective time tracking. Accurate time tracking for projects, convenient invoicing.
• Communication automation. Automatic email newsletters, call reminders.
• Reporting and analytics. Clear performance reports, strategy improvements.

Functionality

• CRM for law firms: Case management
• Automation
• Reporting
• Data security
• Customer management

Zoho CRM - cloud CRM for optimizing sales, marketing, and customer support. Specifically for law firms: automate workflows, manage clients, and increase profits. Integration with other Zoho services.

Advantages

• Customer management. Keep all customer information in one place, improve interaction and increase loyalty.
• Sales automation. Optimize your sales funnel, track deals and increase your practice's profits.
• Marketing improvement. Personalize communication, launch targeted campaigns and attract new customers more effectively.
• Analytics and reporting. Get valuable insights into your business performance and make informed decisions.

Functionality

• Easy integration
• User-friendly interface
• Reporting automation
• Customer management
• 24/7 support

amoCRM - A CRM with an emphasis on communication. Ideal for law firms looking to efficiently handle inquiries through messengers, build chat funnels, and automate customer dialogues in omnichannel mode.

Advantages

• Chat funnels. Automate communication with customers at every stage.
• Omnichannel dialogues. All customer inquiries in one window, without losing information.
• Bot assistants. Relieve the team from routine tasks, entrust bots with initial responses.
• Fast communication. Respond promptly to requests and build strong relationships.

Functionality

• For lawyers: customer accounting
• Convenient chat funnel
• Integration with messengers
• Sales automation
• 24/7 support

Apptivo is a suite of business applications with CRM at its core, designed specifically for small and medium-sized businesses. An effective solution for law firms that need integrated customer, project, and financial management.

Advantages

• Customer management. Keep all customer information in one place so you don't miss anything.
• Case optimization. Simplify workflows, track progress and deadlines.
• Increased productivity. Automate routine tasks, focus on the main thing.
• Improved communication. Effective collaboration of the team and clients in Apptivo.

Functionality

• Apptivo Legal CRM
• Customer management
• Process automation
• Reporting and analytics
• Email integration

Creatio (Sales) - low-code CRM platform with powerful process automation, ideal for law firms. Streamline client, case, and document management to increase efficiency and profitability.

Advantages

• Automation of routine. Save time by automating repetitive tasks such as document creation and reminders.
• Customer management. Keep all customer information in one place for better communication and service.
• Analytics and reports. Gain valuable insights into performance and make informed decisions.
• Flexible customization. Adapt the system to the unique needs of your business using low-code tools.

Functionality

• Process automation
• Low code
• Legal focus
• User-friendly interface
• Integration with other systems