Test and Choose a CRM

TOP 13 CRMs with Facebook/Instagram integration

The best CRMs for effective marketing on Facebook and Instagram.

Rating

Test and Choose a CRM

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine! Automate accounting for dropshippers, integrate with Facebook/Instagram, and scale your business. Manage orders, customers, and analytics in one place.

Main Pluses

  • Accounting for dropshippers. Automatic calculation of each dropshipper's profits, saving time.
  • Integration with social networks. Convenient order management directly from Facebook/Instagram.
  • Real-time reporting. Analyze sales and advertising performance instantly.
  • Cost optimization. Reduce manual order processing costs, focus on growth.

Functionality

  • Integration with FB/Insta
  • Dropshipping automation
  • Accounting for dropshippers
  • User-friendly interface
  • Ukrainian support
CPAshka
№2

LP-CRM

LP-CRM - Ukrainian CRM for product business, e-commerce and services. Integration with Facebook/Instagram simplifies order processing and increases sales efficiency! Automate your business today.

Main Pluses

  • Customers from social networks in one place. Communicate with customers from Facebook/Instagram in a single interface.
  • Sales automation. Increase sales and loyalty with automatic scenarios.
  • Advertising performance analytics. Track ROI to optimize advertising costs.
  • Personalized marketing. Target customers based on their purchase data.

Functionality

  • Integration with Facebook/Instagram
  • Sales automation
  • Convenient CRM for e-commerce
  • Ukrainian support
  • Business process optimization
LP-CRM
№3

monday sales CRM

monday sales CRM - Sales CRM powered by monday.com. Manage deals, automate processes, and integrate with Facebook/Instagram for lead generation and effective customer communication. All in one flexible solution!

Main Pluses

  • Easy social media connection. Automatically collect leads from Facebook/Instagram directly into the system, without losing a single request.
  • Convenient deal management. The entire customer communication history in one place, from the first contact to a successful deal.
  • Complete customer overview. Combine data from various sources for a better understanding of your customers' needs.
  • Sales routine automation. Create automated scenarios for quick request processing and reminders.

Functionality

  • Facebook/Instagram integration
  • Flexible monday.com platform
  • Sales automation
  • User-friendly interface
  • Team collaboration
monday sales CRM
№4

SalesDrive

SalesDrive - CRM for online stores with integration of Facebook/Instagram, marketplaces, delivery and payment services. Automate sales, manage warehouse and increase profit!

Main Pluses

  • Clients from social networks. With SalesDrive it is easy to process requests from Facebook/Instagram.
  • Increase sales. All customer information in one place SalesDrive.
  • SalesDrive automation. SalesDrive integrations with Facebook/Instagram save time.
  • SalesDrive for online stores. SalesDrive order control from marketplaces and social networks.

Functionality

  • Sales automation
  • Social media integration
  • User-friendly interface
  • All in one place
  • 24/7 support
SalesDrive
№5

Copper

Copper - CRM, tightly integrated with Gmail and Google Workspace. Ideal for teams looking for a simple solution without complex integration. Want to manage clients more effectively? Try Copper!

Main Pluses

  • Customer Engagement. Communicate on Facebook & Instagram directly from Copper without losing context
  • Time Saving. Automate sales and marketing in one convenient place
  • Gmail to the max. Copper is deeply integrated with Google Workspace, optimizing your workflow
  • Sales Growth. Easily track potential customers and close more deals more efficiently

Functionality

  • Facebook Ads connection
  • Easy lead import
  • ROI analysis in one click
  • Advertising automation
  • 24/7 support
Copper
№6

Capsule CRM

Capsule CRM: Lightweight CRM for contacts, deals, and projects. Organize customers, sales, and collaboration. Integration with Facebook/Instagram for effective targeting and lead generation!

Main Pluses

  • Customer acquisition. Convenient lead management from social networks directly in Capsule.
  • Personalization of communication. Effective interaction with customers based on data from Facebook/Instagram.
  • Increased sales. Optimize marketing campaigns and close more deals.
  • Centralized management. All customer information in one place for better control.

Functionality

  • Facebook/Instagram integration
  • Contacts, deals, projects
  • Easy to use
  • Sales automation
  • Convenient CRM for business
Capsule CRM
№7

Agile CRM

Agile CRM: unifies sales, marketing, and service in a single interface! Ideal for integration with Facebook/Instagram, allowing you to manage customers and increase sales more effectively. Try it now!

Main Pluses

  • Clear analytics. Get valuable customer data from social media for better decisions.
  • Marketing automation. Personalized campaigns increase conversion and loyalty.
  • Single interface. Manage sales, marketing, and support in one place.
  • Time saving. All customer information in one place, quick access.

Functionality

  • Single CRM for Facebook/Instagram
  • Sales and marketing automation
  • Customer support in one place
  • Social media integration
  • User-friendly Agile CRM interface
Agile CRM
№8

SuiteCRM

SuiteCRM: A powerful open-source CRM for deep customization. Integrate Facebook and Instagram for effective customer management and increased sales!

Main Pluses

  • Communication in SuiteCRM. Manage customer conversations directly from the platform, without missing any important details.
  • Marketing Personalization. Create targeted campaigns, addressing each customer individually.
  • Sales Growth. Optimize the sales funnel, increasing conversion and profit.
  • Social Media Analytics. Track advertising effectiveness and audience engagement to improve your strategy.

Functionality

  • Connection with Facebook/Instagram
  • SuiteCRM Open Source
  • Customize to your needs!
  • CRM + Social Media
  • Marketing Automation
SuiteCRM
№9

Binotel SmartCRM

Binotel SmartCRM - CRM from Binotel with Facebook/Instagram integration. 360° customer profile, analytics, tasks and integration with PBX for effective sales and customer base management.

Main Pluses

  • Clients in one place. Collect all information about customers from Facebook/Instagram in a single card to know everything about their needs.
  • Sales increase. Target advertising more effectively by knowing the preferences of customers from social networks and increase conversion.
  • Social media analytics. Track the effectiveness of advertising campaigns on Facebook/Instagram directly in Binotel SmartCRM for better results.
  • Personalized communication. Communicate with customers on Facebook/Instagram, having at hand the entire history of their requests and orders.

Functionality

  • CRM with Facebook/Instagram
  • 360° customer card
  • Sales analytics
  • PBX integration
  • Task automation
Binotel SmartCRM
№10

Apptivo

Apptivo - a suite of business applications with CRM at its core. The perfect solution for small and medium-sized businesses! Integrates with Facebook/Instagram for effective customer and marketing management.

Main Pluses

  • Connect with customers. Manage communications from Facebook/Instagram in one place.
  • Increase sales. Attract more leads through social media.
  • Analyze performance. Evaluate campaign results in real-time.
  • Automate marketing. Personalize messages for better results.

Functionality

  • CRM + Facebook/Instagram
  • Apptivo: solution for SMB
  • Social media integration
  • User-friendly CRM for business
  • Sales automation
Apptivo
№11

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM with built-in telephony and email. AI assistant simplifies sales. Integrate with Facebook/Instagram to manage leads and customers from social media. Increase conversion rates and automate routine tasks!

Main Pluses

  • Connect with customers everywhere. Manage communication from Facebook/Instagram directly in Freshsales, without switching between platforms.
  • Effective social campaigns. Track leads from social media to increase conversion rates and ROI.
  • AI assistant for sales. Analyze data, predict trends, and automate routine tasks to increase sales.
  • All in one place. Telephony, email, social media - manage everything from Freshsales for maximum team productivity.

Functionality

  • Facebook/Instagram integration
  • Built-in telephony/email
  • AI assistant for sales
  • Routine automation
  • Customer data analytics
Freshworks CRM (Freshsales)
№12

Vtiger CRM

Vtiger CRM - a single platform for sales, marketing, and customer support. Integrate Facebook/Instagram for effective lead generation and communication. Automate processes and improve customer interaction!

Main Pluses

  • Sales, Marketing в одному. Optimize your sales funnel and marketing, attract more customers.
  • Facebook/Instagram support. Manage communication and generate leads directly from social media.
  • Vtiger - a single platform. All your data in one place, no need to switch between applications.
  • Clear analytics. Track marketing performance and improve results.

Functionality

  • Facebook/Instagram integration
  • Vtiger: all in one
  • Sales automation
  • 24/7 customer support
  • Increased marketing ROI
Vtiger CRM
№13

Pipedrive

Pipedrive: CRM for growing your sales. Visualize your pipeline, easily track deals, and convert more leads into customers. Integrate Pipedrive with Facebook/Instagram for even more effective customer engagement!

Main Pluses

  • Clear sales funnel. Visualize deals and forecast revenue with Pipedrive.
  • Communicate in one place. Manage customer correspondence in Pipedrive.
  • Sales automation. Automate routine tasks so you don't miss opportunities.
  • Lead management in action. Turn leads from social media into real deals with Pipedrive.

Functionality

  • Integration with FB/IG
  • Sales in focus
  • Funnel visualization
  • User-friendly interface
  • Lead conversion
Pipedrive
Which to Choose?

CRM: Comparison

# CRM Business Type Top Features Free Version Starting Price
1CPAshkaDropshipping, eCommerceAutomation, integrations, analyticsFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesAutomation, integrations, salesFree version up to 50 orders per monthfrom $9/month
3monday sales CRMSmall, medium businessesDeals, automation, integrationFree plan (up to 2 users)From $12/month per user (min. 3 seats)
4SalesDriveOnline stores, e-commerceCRM, automation, integrationsTest 14 daysfrom 349 UAH/month
5CopperSmall business, startupsGmail integration, simplicity, customer management14-day trialfrom $29/month per user
6Capsule CRMSMBs, startups, freelancersContacts, deals, projectsFree planfrom $18/month per user
7Agile CRMSMBs, startupsCRM, automation, integrationFree plan (up to 10 users)from $8.99/month per user
8SuiteCRMSmall, Medium BusinessOpen Source, Customization, IntegrationOpen Source (free)from $0/month (self-hosted)
9Binotel SmartCRMSmall business, medium businessCRM, integration, automation-from 399 UAH/month per employee
10ApptivoSmall business, CRMCRM, integration, automationFree trialFrom $15/month per user (annual payment) or $20/month monthly
11Freshworks CRM (Freshsales)Small business, salesCRM, automation, integrationFree planFrom $9/month per user
12Vtiger CRMSmall business, enterprisesSales, marketing, supportTest 15 daysfrom $15/month per user
13PipedriveSmall business, salesDeal management, automation, integrations14 day trialfrom $14.90/month per user
FAQ

FAQ

? What does integration with social networks provide?
Automation of message processing, lead generation, increased response speed.
? Why does a business need this at all?
Convenient communication with customers, data collection, personalization of offers, sales growth.
? What are the key benefits of such a connection?
A single interface for communication, marketing automation, better understanding of customers.
? What functions are usually available?
Lead capture, automatic replies, audience segmentation, targeted advertising.
? How much does such an integration cost?
The cost depends on the platform and functionality, it may be included in the tariff or as an add-on.