Make a Smart CRM Choice

The Best 18 Free CRMs for Your Business

Top 18 Free CRMs for Effective Business

Best

Make a Smart CRM Choice

№1

LP-CRM

LP-CRM is a Ukrainian CRM for product business, e-commerce and services. Automate sales, manage customers and analyze performance for FREE. Ideal for online stores and landing pages.

Advantages

  • Економія бюджету. Optimize customer management costs.
  • Sales automation. More deals, less manual work.
  • Intuitive interface. Easy to learn, quick to get started.
  • Ukrainian support. Qualified assistance in your native language.

Main Parameters

  • Free CRM to start
  • Ukrainian development
  • For e-commerce and services
  • Sales automation
  • User-friendly interface
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate work with dropshippers, simplify order and profit accounting. Try it for free!

Advantages

  • Convenient dropshipper accounting. Automatic calculation of payments and analysis of partner effectiveness.
  • Saving time and resources. CPAshka simplifies routine operations and minimizes the human factor.
  • Full integration with mail. Forget about manually uploading tracking numbers, do it in 1 click.
  • Ukrainian support. Quick help and advice from our team.

Main Parameters

  • Free CRM
  • Drop automation
  • Dropshipper accounting
  • For Ukraine
  • CPAshka CRM
CPAshka
№3

Salesforce Sales Cloud

Salesforce Sales Cloud - the leading CRM system for scaling sales. Build a powerful sales pipeline, analyze data, and increase profits. Want more features than a free CRM? Salesforce is your choice!

Advantages

  • Growth in sales. Optimize your sales pipeline and close more deals with the market leader.
  • In-depth analytics. Gain valuable insights for strategic decisions and increased profits.
  • Personalization. Customize the system to fit the needs of your business and team.
  • Integration. Easily integrate with other tools for efficient operation.

Main Parameters

  • **Безкоштовна CRM:** Simplicity
  • Free start
  • Basic functionality
  • For small businesses
  • Easy to use
Salesforce Sales Cloud
№4

SalesDrive

SalesDrive: CRM for online stores. Integration with marketplaces, delivery services, payment systems, and warehouse management. Optimize sales and manage your business effectively! Looking for a free CRM? Find out about our great deals.

Advantages

  • Marketplace integration. Manage all sales in one place, save time.
  • Delivery automation. Simplify logistics and reduce shipping costs.
  • Payment synchronization. Track all financial transactions in real time.
  • Warehouse management. Optimize inventory and avoid product shortages/surpluses with SalesDrive.

Main Parameters

  • Free CRM
  • SalesDrive for e-com
  • Integrations
  • Business automation
  • User-friendly interface
SalesDrive
№5

NetHunt CRM

NetHunt CRM - CRM in Gmail, ideal for small businesses. Manage leads, sales funnels, and automate routine tasks directly from your mail. Free plan to get started!

Advantages

  • Integration with Gmail. Manage sales without leaving your familiar mail interface. All data in one place!
  • Sales automation. Set up funnels, triggers, and chains to optimize the sales department's work.
  • Clear analytics. Get reports and forecasts to improve strategies and increase profits.
  • Convenient lead management. Track potential customers, negotiate, and close deals more efficiently.

Main Parameters

  • Free CRM
  • CRM in Gmail
  • Convenient integration
  • Sales automation
  • Sales funnels
NetHunt CRM
№6

Close

Close - CRM built for sales teams that actively use calls and email. Automate the routine, close more deals. The ideal alternative if you're looking for a powerful, but not free, CRM.

Advantages

  • Increase sales. Close's intuitive interface helps your team close more deals by focusing on what matters most: communicating with customers.
  • Effective calls. Integrated toolkit for quick and effective calls directly from the CRM.
  • Email automation. Send personalized email sequences to stay connected with potential customers.
  • Easy to use. Easy to learn, ideal for sales teams of any size, with no lengthy training required.

Main Parameters

  • Free CRM: Easy start
  • Convenient accounting
  • Sales optimization
  • Intuitive interface
  • Free plan
Close
№7

monday sales CRM

Looking for a free CRM? monday sales CRM is a flexible solution based on monday.com, created for sales teams. Automate your sales funnel, track customers and increase efficiency! Try it for free!

Advantages

  • Ease of use. Intuitive monday.com interface, quick team training.
  • Full adaptation. Customize the CRM to the needs of your business, no restrictions.
  • Effective collaboration. Data sharing, improved communication between departments.
  • Analysis and reports. Track key indicators, make informed decisions.

Main Parameters

  • Free
  • Easy to use
  • Sales automation
  • Integration with monday.com
  • Flexible CRM
monday sales CRM
№8

Zoho CRM

Zoho CRM - cloud CRM for automating sales, marketing, and customer support. Optimize business processes and increase profits. Free use for small businesses!

Advantages

  • Clear interface. Intuitive management, quick training and easy start.
  • Powerful features. Automate sales, marketing and customer support in one system.
  • Flexible customization. CRM adapts to the needs of your business, not vice versa.
  • Data analysis. Get reports and forecasts for informed decisions.

Main Parameters

  • Free CRM: Free plan
  • Simple interface
  • Customer support
  • Integration
  • Automation.
Zoho CRM
№9

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM with integrated telephony, mail and AI. Automate sales, track customers and increase profits! A great alternative to free CRMs. Try it!

Advantages

  • Sales automation. Saving team time and resources, more deals.
  • Built-in telephony. Call customers directly from the CRM, all in one place.
  • Email marketing. Personalized mailings, increased conversion.
  • Artificial intelligence. Assistant for data analysis, sales forecasting.

Main Parameters

  • Free CRM: Easy to use
  • Quick start
  • For small business
  • Core features
  • No charge
Freshworks CRM (Freshsales)
№10

Capsule CRM

Capsule CRM - simple and intuitive CRM for managing contacts, deals and projects. A great choice for small businesses looking for a free CRM with basic but essential features.

Advantages

  • Simple interface. Easy to learn, quick to implement, intuitive for everyone.
  • Contact management. Keep all your customer information in one place.
  • Sales organization. Track deals, increase profits, don't miss opportunities.
  • Collaboration. Easily share information with the team and work together.

Main Parameters

  • Free plan
  • User-friendly interface
  • Contacts, deals, projects
  • Easy to use
  • Customer support
Capsule CRM
№11

Nutshell

Nutshell: CRM + email marketing, created for B2B teams. Looking for a simple and effective CRM? Nutshell offers powerful tools for sales management and email automation. Ideal for small and medium-sized businesses.

Advantages

  • Intuitive interface. Easy to learn and use, minimal team adaptation time.
  • Powerful email marketing. Increase sales with personalized mailings.
  • B2B orientation. Functionality adapted to the needs of B2B sales.
  • Data centralization. All customer information in one place for efficient operation.

Main Parameters

  • Free CRM
  • Easy to use
  • B2B oriented
  • Email marketing
  • For teams
Nutshell
№12

Binotel SmartCRM

Binotel SmartCRM - free CRM for effective business management! 360° customer card, analytics, tasks and integration with Binotel PBX. Optimize sales and improve customer service!

Advantages

  • All in one place. 360° customer profile: communication history, purchases, notes - a complete picture for quality service.
  • Sales analytics. Track performance, find growth opportunities, and improve strategies.
  • Easy integration with PBX. Automate calls, record conversations, and increase sales team productivity.
  • Tasks and reminders. Don't miss any important meetings or agreements, keep everything under control.

Main Parameters

  • Simple interface
  • Fast support
  • Free plan
  • Integration with API
  • Knowledge base
Binotel SmartCRM
№13

Pipedrive

Pipedrive - CRM that gives visual control over deals. Track sales progress in clear pipelines. Pipedrive helps convert more leads into successful deals. Try it for free!

Advantages

  • Understandable sales funnels. Visualize every stage of the deal for better control and forecasting.
  • Automation of routine. Forget about repetitive tasks, focus on sales.
  • Effective contact management. Keep all customer information in one place for personalization.
  • Increasing deal conversion. Pipedrive helps close more deals by focusing on results.

Main Parameters

  • Free CRM: Easy to use
  • Cost savings
  • Basic features
  • For small business
  • Quick start
Pipedrive
№14

Copper

Copper - CRM for Google Workspace that integrates seamlessly with Gmail. Automate sales, track leads, and build strong customer relationships directly from your inbox. Try Copper for more efficient customer management!

Advantages

  • Integration with Gmail. All customer communication directly in Google Mail.
  • Easy start. Quick setup, no complex implementation.
  • Google Convenience. Familiar interface that saves training time.
  • Sales growth. Optimize customer relations and increase profits.

Main Parameters

  • Free CRM: Cost savings
  • Easy start
  • Basic functions
  • Customer support
  • User-friendly interface
Copper
№15

amoCRM

Looking for a CRM with a focus on messaging? amoCRM features chat-based sales funnels, bot integration, and omnichannel dialogues. Automate customer communication and increase sales. Try amoCRM, integrated with your favorite messengers!

Advantages

  • Communication convenience. Save communication history, communicate in your favorite messengers!
  • Chat-based sales funnels. Automate customer request processing.
  • Omnichannel. All communication channels in one window, no missed messages!
  • Sales automation. Bots and triggers help close deals faster.

Main Parameters

  • Free CRM: Free
  • Easy to use
  • For small businesses
  • Quick start
  • Basic features
amoCRM
№16

KeyCRM

KeyCRM - Ukrainian CRM for business. Combines orders from all channels, customer communications, warehouse management, and analytics. Automate sales and manage your business effectively! Learn more about KeyCRM's capabilities.

Advantages

  • Single customer database. Collect all contacts from different channels in one place for efficient work.
  • Convenient order management. Process orders from all platforms quickly and without problems.
  • Communication automation. Set up automated messages to improve customer service.
  • Detailed sales analytics. Get a complete picture of sales to make informed decisions.

Main Parameters

  • Free CRM
  • KeyCRM: all-in-one
  • Orders from everywhere
  • Warehouse management
  • Analytics for business
KeyCRM
№17

Apptivo

Apptivo - a suite of business applications with a CRM core, built for SMBs. Streamline sales, marketing, and customer support. The perfect choice for those looking for a powerful CRM to grow their business.

Advantages

  • Cost savings. Optimize costs by using a powerful tool without paying.
  • All the necessary applications. A complete set of tools for business management in one place.
  • Integration with Apptivo. Expand CRM capabilities by using other business applications.
  • SMB Support. Specially designed to meet the needs of small and medium-sized businesses.

Main Parameters

  • Free CRM
  • All in one
  • For Small Business
  • Simple interface
  • Cloud solution
Apptivo
№18

Creatio (Sales)

Creatio (Sales) - low-code CRM for sales automation. Build your own CRM platform tailored to your needs quickly and without code! Try Creatio to streamline processes and increase profits.

Advantages

  • Sales automation. Optimize the sales funnel and increase profits.
  • Quick setup. Launch CRM without code, adapt to your needs.
  • Single platform. Everything for sales, marketing and service in one place.
  • Business support. Grow, automate processes, scale.

Main Parameters

  • Free CRM: Quick start
  • Easy to use
  • Core features
  • For small businesses
  • Test CRM Creatio
Creatio (Sales)
Comparison

CRM Comparison Table

# CRM Name Focus What It Can Do Free Minimum Price
1LP-CRMProduct business, e-commerce, servicesSales automation, customer base, data analysisFree version up to 50 orders per monthfrom $9/month
2CPAshkaDropshippers, online storesAutomation, accounting, reportingFree for the first 100 leadsfrom $5/month
3Salesforce Sales CloudEnterprises, sales, marketingAutomation, analytics, forecasting30 day trialfrom $25/month per user
4SalesDriveOnline stores, entrepreneursIntegration, automation, optimization14-day testfrom 349 UAH/month
5NetHunt CRMSmall business, salesCRM in Gmail, automation, sales funnels14-day trialfrom $24/month per user
6CloseSales, B2B, SaaSCalls, email, automation14-day trialfrom $49/month per user
7monday sales CRMSmall business, salesAutomation, tracking, flexibilityFree plan (up to 2 users)from $12/month per user (min. 3 seats)
8Zoho CRMSmall business, sales, marketingSales automation, marketing, customer supportFree plan (up to 3 users)from $20/month per user
9Freshworks CRM (Freshsales)Small, medium businessSales automation, integrated telephony, AI assistantFree planfrom $9/user/month
10Capsule CRMSmall business, startupsContacts, deals, projectsFree planfrom $18/month per user
11NutshellSMB, B2B, salesCRM, email marketing, B2BTest for 14 daysfrom $16/month per user
12Binotel SmartCRMSmall business, sales, service360° overview, automation, integration-from 399 UAH/month per employee
13PipedriveSmall business, salesSales pipeline, deals, automationTest 14 daysfrom $14.90/month per user
14CopperSmall business, salesGmail integration, sales automation, lead generationTest 14 daysfrom $29/month per user
15amoCRMSmall business, salesChat-based funnels, integration, omnichannel14-day trialfrom $15/month per user
16KeyCRMSmall business, Medium businessOrders, Communications, Accounting14-day trialfrom $19/month
17ApptivoSMB, Sales, MarketingCRM, Automation, IntegrationTest for freefrom $15/month per user (annual payment) or $20/month monthly
18Creatio (Sales)Sales, marketing, serviceAutomation, low code, adaptabilityFree trial accessprice on request
Frequently Asked Questions

Frequently Asked Questions

? What is a Customer Relationship Management system?
A Customer Relationship Management system helps to organize and automate customer interactions, improving sales and marketing
? Does my business need a CRM?
Even a small business can benefit from a CRM for maintaining a database, tracking deals, and improving customer service
? What are the advantages of open-source CRM software?
Open-source software reduces costs, provides flexibility, and customization options to suit your business needs
? What are the main features of a CRM?
Typically, this includes contact management, sales, marketing, task management, analytics, and customer support
? How do I choose a system for my business?
Evaluate your business needs, team size, required functionality, and integrations with other tools