Choose a CRM for Your Niche

CRM Rating for Car Services: TOP 16

Best systems for auto repair shops: functionality and price comparison

Rating

Choose a CRM for Your Niche

№1

LP-CRM

LP-CRM - Ukrainian CRM for car service. Optimize accounting of clients, orders and spare parts. Automate reminders, SMS mailings and performance analysis. Ukrainian support.

Advantages

  • Increased profitability. Optimize costs and increase revenue through better accounting.
  • Convenient customer accounting. The entire history of interaction with the client is always at hand.
  • Reporting automation. Get reports in a few clicks, saving time.
  • Ukrainian support. Fast and qualified support in your native language.

Functionality

  • Car service automation
  • Convenient customer accounting
  • LP-CRM: E-commerce CRM
  • Intuitive interface
  • LP-CRM: Service accounting
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Although created for e-commerce, thanks to the flexibility of settings, it can be adapted to the needs of a car service. Automate the customer base, order accounting and simplify communication with customers.

Advantages

  • Calculation of dropshippers. Automatic accounting of sales and payments for each dropshipper.
  • Logistics optimization. Simplified accounting of orders, shipments and returns.
  • Sales analytics. Detailed reports on the effectiveness of dropshippers and goods.
  • Integration with platforms. Easy integration with popular marketplaces and delivery services.

Functionality

  • Car service automation
  • Accounting of clients and cars
  • User-friendly interface
  • Fast analytics
  • Integration with software RRO
CPAshka
№3

Capsule CRM

Capsule CRM is a simple and intuitive CRM that helps car services manage customers, deals, and projects. Optimize your business with Capsule CRM!

Advantages

  • Customer base in order. All data about customers, cars, and service history in one place.
  • Revenue growth. More deals by tracking needs and service reminders.
  • Simple integration. Easy to connect to existing tools and services.
  • Effective planning. Always know the workload of masters and the timing of work.

Functionality

  • Car service: Convenient customer accounting
  • Car service: Process automation
  • Capsule CRM: Easy to use
  • Capsule CRM: Contact management
  • Capsule CRM: Deal tracking
Capsule CRM
№4

SugarCRM

SugarCRM - a flexible open-source CRM system, ideal for B2B sales. Streamline auto service processes, improve customer interaction, and increase profits with SugarCRM!

Advantages

  • Increased Loyalty. Personalized approach to customers for long-term relationships.
  • Sales Optimization. Effective deal management and increased profits.
  • Open Source. Customize the system to your needs without limitations.
  • Integration with Everything. Connect the system with other tools for comprehensive work.

Functionality

  • Auto Service CRM: Customer Accounting
  • Convenient Scheduling
  • Sales Analysis
  • SMS Reminders
  • Auto Repair Shop Reporting
SugarCRM
№5

Pipedrive

Pipedrive - CRM designed to increase deal conversion. Visualize your sales pipeline, track every deal, and focus on what matters most. Perfect for car services, helping not to lose customers and increase profits.

Advantages

  • Increasing profits. Pipedrive focuses on deals, helping to increase sales and profits of the auto business.
  • Simple customer management. Keep all customer information in one place for quick access.
  • Visual sales process. Track every stage of auto service sales, seeing the progress of each deal.
  • Routine automation. Automate tasks, reminders and reports, saving staff time.

Functionality

  • Car service: Customer accounting
  • Car reporting
  • Online booking
  • Software integration
  • SMS reminders
Pipedrive
№6

Creatio (Sales)

Creatio (Sales) - low-code CRM platform for car service. Automate business processes, manage sales and improve customer service. Customize the system to suit your needs without code!

Advantages

  • Flexible automation. Customize processes to suit your business needs without code.
  • Loyalty increase. Personalized service for each client, leading to repeat visits.
  • Cost optimization. Efficient resource management and reduction of operating costs.
  • Rapid profit growth. Increased sales and improved financial performance of the enterprise.

Functionality

  • Process automation
  • Integration with Creatio
  • Accounting for auto customers
  • User-friendly interface
  • Efficiency analysis
Creatio (Sales)
№7

HubSpot CRM

HubSpot CRM - Free CRM for auto repair shops. Organize sales, marketing, and support in one place. Manage customers, tasks, and reports efficiently. Extend functionality with paid tools. benefit1- Free core

Advantages

  • Безкоштовне ядро. Start with basic features at no cost, adapt to your needs. benefit_desc2 - Unite marketing, sales, and support for better work. benefit_desc3 - Simplify routine tasks, focus on customers. benefit_desc4 - Track key metrics to improve service. characteristic1 - Process automation
  • All in one place. Об'єднайте маркетинг, продажі та підтримку для кращої роботи.
  • Automation. Спростіть рутинні задачі, зосередьтесь на клієнтах.
  • Clear analytics. Відстежуйте ключові показники для покращення сервісу.

Functionality

  • Автоматизація процесів
  • User-friendly interface
  • Sales analytics
  • Customer support
  • Integration with tools
HubSpot CRM
№8

SuiteCRM

SuiteCRM - a powerful open-source CRM that is ideal for car services. Flexible customization to meet the needs of your business: from customer accounting to order management and spare parts warehouse.

Advantages

  • Optimization of processes. Automate routine tasks, improve service and increase profits.
  • Flexible adaptation. Customize the system to the needs of your business, without restrictions.
  • Open source. Control data, integrate with other systems, expand functionality.
  • Cost savings. No license fees, you only pay for implementation and support.

Functionality

  • Process automation
  • Convenient customer accounting
  • Performance analysis
  • Flexible customization
  • Open source CRM
SuiteCRM
№9

SalesDrive

SalesDrive - CRM for online stores that simplifies sales management. Integration with marketplaces, delivery services, payment systems, and warehouse accounting. Optimize your business with SalesDrive!

Advantages

  • Increased profitability. Optimize work and increase revenue by tracking every order and customer.
  • Effective customer management. All customer information in one place for personalized service.
  • Automation of routine tasks. Reduce time spent on routine tasks by automating processes.
  • SalesDrive Integration. Convenient integration with your online store, marketplaces, and delivery.

Functionality

  • Car service automation
  • Car client accounting
  • Convenient online booking
  • Spare parts control
  • Repair reporting
SalesDrive
№10

Apptivo

Apptivo - CRM system with a set of business applications designed for SMBs. The perfect solution for car service: customer management, orders, invoices and more in one place!

Advantages

  • Increased Loyalty. Customer base is always at hand, history of car service.
  • Booking optimization. Convenient online booking, reminders, planning of master loading.
  • Financial control. Accurate accounting of expenses, profits, spare parts, profitability.
  • Reporting and analytics. Information for decision-making, optimization of business processes.

Functionality

  • Process automation
  • Car customer base
  • Convenient work planning
  • Analysis of service station efficiency
  • Integration with Apptivo
Apptivo
№11

amoCRM

amoCRM: CRM with a focus on messengers! Optimize communication with car service clients: chat funnels, bots for consultations, omni-channel dialogues. Attract more customers and increase sales through your favorite communication channels!

Advantages

  • More customers. Attract new customers through messengers and social networks, increasing the database and profit.
  • Optimization of communications. The entire communication history in one place, quick answers and a personalized approach.
  • Automation of routine. Forget about routine tasks, automate recording, reminders and reporting.
  • Loyalty growth. Increase customer satisfaction with fast and convenient service.

Functionality

  • Car service CRM: Process automation
  • Convenient customer accounting
  • Increased loyalty
  • Fast service
  • Efficiency analysis
amoCRM
№12

KeyCRM

KeyCRM is a Ukrainian CRM for car services. Orders from all channels, convenient communication with customers, inventory control of spare parts and powerful analytics for the development of your business. Optimize the work of the service station with KeyCRM!

Advantages

  • All in one place. Manage orders, customers and warehouse from a single KeyCRM system, saving time.
  • Clear analytics. Get reports on profit, popular services and workload of masters.
  • Ukrainian support. Our specialists will promptly help you in Ukrainian.
  • Increased profit. Optimize work, attract customers and increase income with KeyCRM.

Functionality

  • Process automation
  • User-friendly interface
  • Integration with channels
  • Inventory accounting
  • Sales analytics
KeyCRM
№13

Vtiger CRM

Vtiger CRM - a comprehensive platform for auto services, integrating sales, marketing, and customer support. Optimize customer relationships, increase sales, and improve service with a unified system.

Advantages

  • Data centralization. All customer and vehicle information in one place, easy access.
  • Sales optimization. Increase sales of parts and services through needs analysis.
  • Service improvement. Increase customer loyalty through personalized service.
  • Effective management. Control all aspects of your business with Vtiger CRM.

Functionality

  • Process automation
  • User-friendly interface
  • Sales optimization
  • Customer support
  • Analytics and reports
Vtiger CRM
№14

Nutshell

Nutshell: Simple CRM + email marketing, ideal for B2B auto repair teams. Streamline sales, manage customers, and automate marketing in one intuitive solution.

Advantages

  • Зрозумілий інтерфейс. Easy to train staff, quick to implement and use.
  • Full customer control. All interaction history in one place, improves service.
  • Email marketing. Attract customers, remind about service, increase sales.
  • Reporting and analytics. Optimize business processes based on accurate data.

Functionality

  • Auto service: Customer accounting
  • Convenient schedule
  • SMS reminders
  • Auto repair shop reporting
  • Process automation
Nutshell
№15

Close

Close CRM is a solution for auto repair shops that focus on proactive sales of services. Effective calls and email campaigns will help attract more customers and increase the profit of your service station. Optimize communication with Close!

Advantages

  • Increased customer loyalty. Personalized communication and service reminders
  • Optimization of service sales. Increased average check size thanks to follow-ups and offers
  • Improved communication with customers. Quick connection, history of interactions in one place
  • Increased business profitability. Effective management of the customer base and service sales

Functionality

  • CRM for auto repair: Automation
  • Customer accounting
  • Work schedule
  • Reporting
  • Integrations
Close
№16

Odoo CRM

Odoo CRM - part of the Odoo ERP system, ideal for car services. Manage customers, sales and marketing in one place. Streamline communications and increase customer loyalty with Odoo CRM.

Advantages

  • Everything in one place. Manage sales, service and inventory with Odoo ERP.
  • Clear analytics. Get accurate reports to improve your business.
  • Increased loyalty. Provide quality service and a personalized approach.
  • Cost optimization. Reduce software costs by integrating modules.

Functionality

  • Process automation
  • User-friendly interface
  • Integration with accounting
  • Customer support
  • Reporting and analytics
Odoo CRM
Comparison

CRM in Comparison

# Product Purpose What It Can Do Free Plan Price From
1LP-CRMCar services, car service stationsClients, orders, spare parts, SMS mailings, analyticsFree version for up to 50 orders per monthfrom $9/month
2CPAshkaDropshipping, e-commerce, car serviceCRM, order accounting, automationFree for the first 100 leadsfrom $5/month
3Capsule CRMCar services, small businessCustomers, deals, projectsFree planfrom $18/month per user
4SugarCRMB2B sales, auto serviceSales Automation, B2B Focus, Open SourceFree Trialfrom $49/month per user
5PipedriveCar services, B2B, salesDeals, funnel, automation14 days testfrom $14.90/month per user
6Creatio (Sales)Car services, service stationsAutomation, sales, low-codeFree trial accessprice on request
7HubSpot CRMAuto repair shops, service stationsFree CRM, centralized management, expandable functionalityFree planfrom $20/month per user
8SuiteCRMCar services, service stationsClients, orders, spare partsOpen source software (free)from $0/month (self-hosted)
9SalesDriveOnline stores, eCommerceAutomation, integration, optimization14-day testfrom 349 UAH/month
10ApptivoCar services, SMBCRM, automation, integrationFree testfrom $15/month per user (annual payment) or $20/month monthly
11amoCRMCar services, salesMessengers, automation, omnichannelTest 14 daysfrom $15/month per user
12KeyCRMCar services, service stationsCar service, CRM, automationTest 14 daysfrom $19/month
13Vtiger CRMAuto services, car service stationsSales, marketing, support15-day trialfrom $15/month per user
14NutshellAuto services, B2BCRM, email marketing, automation14 day testfrom $16/month per user
15CloseAuto repair shops, service stationsCalls, email campaigns, sales14-day trialfrom $49/month per user
16Odoo CRMCar services, small businessSales management, customer base, marketing automationOne App Free (CRM for free)from €24.90/month per user
FAQ

FAQ

? What does a customer relationship management system provide?
It improves service, automates processes, and increases profit
? Why implement such a system?
For effective management of customers, orders, and analytics
? What features should it include?
Customer management, work schedule, warehouse, reporting
? What are the benefits of using TOP ratings?
They help you choose the optimal solution for your business
? How much does it cost to implement a solution?
The cost depends on the functionality and provider