TOP 19 CRMs for Customer Management: Overview & Comparison

CPAshka - CRM for dropshipping in Ukraine. Automate accounting of dropshippers, orders and payments. Make customer management more efficient! Optimize your business with CPAshka.

Key Advantages

• Automatic accounting. Easy control of dropshippers, profits and balances.
• Accurate reports. Analyze data to maximize profit.
• Time saving. Automation of routine frees up resources.
• Ukrainian support. Ukrainian help quickly and efficiently.

Main Parameters

• Dropshipping automation
• User-friendly interface
• Counting dropshippers
• Integrations with marketplaces
• Order analytics

LP-CRM - Ukrainian CRM for product business, e-commerce and service sector. Automate sales, manage customers and increase profits. Integration with popular services, user-friendly interface, powerful analytics.

Key Advantages

• Understandable interface. Easy to learn, quick to start working, intuitively understandable!
• Sales automation. Optimize your sales funnel, increase profits.
• Ukrainian support. Quick and qualified help in your native language.
• Real-time reporting. Monitor business indicators, make informed decisions.

Main Parameters

• Sales automation
• User-friendly interface
• Ukrainian support
• Integrations with services
• Reporting and analytics

SalesDrive - CRM for e-commerce: integration with marketplaces, delivery services, payment systems, and warehouse accounting. Automate sales, manage customers effectively, and scale your online business with SalesDrive!

Key Advantages

• Sales automation. Integrations with marketplaces and delivery services save you time and money.
• All data in one place. Customer information, orders, and warehouse are always at your fingertips.
• Increased profits. Optimize marketing campaigns and increase customer loyalty.
• Easy business control. Reports and analytics for informed decision-making with SalesDrive.

Main Parameters

• Marketplace integrations
• Sales automation
• Convenient warehouse accounting
• Delivery optimization
• Payment support

KeepinCRM - simple CRM for small and medium businesses. Manage clients, tasks, deals, warehouse and finances in one place. Optimize business processes and increase sales!

Key Advantages

• Легкий старт. Intuitive interface, quick setup and implementation.
• Time saving. Automation of routine tasks, effective customer management.
• All in one place. Accounting for clients, tasks, deals, warehouse and finances in one system.
• Clear reports. Analyze data, make informed decisions, increase profits.

Main Parameters

• Easy to use
• All in one place
• Business support
• Customer accounting
• Sales automation

Agile CRM is a CRM that unifies sales, marketing, and service in a single, convenient interface. Manage customers more efficiently and increase profits! Everything you need to grow your business in one place.

Key Advantages

• All in one place. Sales, marketing, and service - in a single system, for coordinated work.
• Intuitive interface. Easy to learn, quick to adapt, minimum time spent on routine tasks.
• Increased sales. More opportunities for attracting customers and deals.
• Improved service. Fast response, satisfied customers, loyalty.

Main Parameters

• All in one place
• Process automation
• Intuitive interface
• 24/7 support
• Flexible customization

Copper - CRM, built for Google Workspace. Deep integration with Gmail allows you to automate routine tasks, track correspondence, and build strong customer relationships directly from your email. With Copper, customer management becomes simple and efficient.

Key Advantages

• Integration with Gmail. All communication with clients directly in your email, conveniently and quickly.
• Automation of routine. Copper automates tasks so you can focus on sales.
• Simple interface. Intuitive design, easy to learn and use.
• More deals, less hassle. With Copper, sell more while spending less time on administration.

Main Parameters

• Gmail integration
• Ease of use
• User-friendly interface
• Process automation
• Customer support

Vtiger CRM - a single platform for managing sales, marketing and customer support. Optimize all business processes in one CRM system. Increase team efficiency and customer satisfaction!

Key Advantages

• Sales growth. Optimize the sales funnel and increase profits.
• Service improvement. Provide fast and high-quality customer support.
• Marketing automation. Attract more customers in less time.
• Data centralization. All customer information in one place.

Main Parameters

• All in one place
• Process automation
• Intuitive interface
• 24/7 customer support
• Flexible settings

OneBox OS: CRM/ERP platform for business automation. Customer, process, telephony, warehouse and document management - all in one system! Optimize work and increase sales.

Key Advantages

• Все в одному місці. Manage all aspects of your business from a single OneBox OS platform: from orders to inventory management.
• Increased productivity. Streamline workflows, automate routine tasks, and increase team efficiency.
• Clear analytics. Get clear reports and analytics for informed decision-making.
• Setting flexibility. Adapt OneBox OS to the unique needs of your business.

Main Parameters

• Все в одному місці
• Flexible CRM/ERP
• Business automation
• 24/7 support
• Integration with everything

Less Annoying CRM is a super simple CRM for small businesses. Forget about complicated features and learn to manage customers easily and efficiently! The perfect solution for small businesses that value simplicity and convenience.

Key Advantages

• Extremely simple. Intuitive interface, easy to use, no retraining for the team.
• Clear price. Transparent cost, no hidden fees or additional conditions.
• Customer Support. Fast and qualified assistance with any questions.
• Time saving. Optimizes work with clients, increasing productivity.

Main Parameters

• Easy to use
• Affordable price
• Intuitive interface
• Fast Support
• For small business

Binotel SmartCRM - CRM for effective customer management. 360° customer profile, powerful analytics, convenient tasks and easy integration with Binotel PBX. Everything to increase sales and improve service!

Key Advantages

• 360° картка клієнта. The entire communication history in one place. Instant access to information.
• Sales analytics. Evaluate effectiveness, find growth points, and make data-driven decisions.
• Task automation. Plan, delegate, and monitor task completion. No deal will be lost.
• Integration with PBX. Telephony and customer base in one system. Increase the efficiency of call processing.

Main Parameters

• 360° профіль клієнта
• Sales automation
• Integration with telephony
• Зручний інтерфейс
• Детальна аналітика

Creatio (Sales) - a low-code CRM platform for sales automation and customer base management. Create unique CRM solutions, quickly adapt them to business needs, and optimize processes. All this without in-depth programming knowledge!

Key Advantages

• Sales Automation. Accelerate deals and increase profits with automated processes.
• Low-Code. Easily adapt the system to business needs without programming.
• Unified Platform. Unite sales, marketing, and service in one place.
• Real-Time Analytics. Make informed decisions based on up-to-date data.

Main Parameters

• Low-Code
• Process Automation
• Sales Management
• Unified Platform
• 360° Customer Profile

amoCRM - CRM with a focus on messengers! Manage sales through chat funnels, integrate bots, and communicate with customers in omnichannel mode. Increase conversion and loyalty through convenient dialogues!

Key Advantages

• Chat sales funnels. Automate sales in messengers: lead generation, qualification, deals.
• Omnichannel dialogues. All communication with customers in one window: messengers, mail, social networks.
• 24/7 assistant bots. Automate answers to questions, booking, and collecting information about customers.
• Easy integration. amoCRM easily integrates with your favorite services for efficient work.

Main Parameters

• Chat sales funnels
• Dialogue automation
• Convenient integration with messengers
• Omnichannel communication
• 24/7 customer support

SuiteCRM - open-source CRM offering flexible customization options. An ideal solution for businesses looking for open-source CRM with broad functionality for effective customer management.

Key Advantages

• Open source. Full data control, no vendor lock-in.
• Flexible customization. Adapting to business needs, not the other way around.
• Cost savings. No licensing fees, reduced costs.
• Full automation. Optimize work, increase team productivity.

Main Parameters

• Open-source
• Flexible customization
• Numerous integrations
• Sales management
• Customer support

Salesforce Sales Cloud - the CRM leader for large businesses. Build an effective sales funnel, automate processes, and get in-depth analytics to grow your business. Optimize customer management today!

Key Advantages

• Sales growth. Increase profits through better deal organization.
• Deep analytics. Get valuable insights for decision making.
• Routine automation. Simplify tasks, focus on the main thing.
• Personalized experience. Meet the needs of each client individually.

Main Parameters

• Sales automation
• Convenient analytics
• Funnel construction
• Integration with services
• Increasing customer loyalty

Insightly: CRM for SMBs that combines customer, project, and marketing management. Automate sales, improve collaboration, and increase team productivity. Integrations with popular tools for efficient work.

Key Advantages

• All in one place. Manage sales, projects, and marketing in one system.
• Simple implementation. Intuitive interface for a quick start.
• Sales growth. Increase profit through efficient sales organization.
• Improved collaboration. Unite teams for collaborative work on projects and clients.

Main Parameters

• Intuitive interface
• Convenient customer management
• Sales automation
• Project management
• Integrations for SMBs

Bitrix24 - CRM and workspace in one! Manage sales, communicate with customers through the contact center, organize projects. Everything for the efficient operation of your business!

Key Advantages

• All in one place. Manage sales, tasks, communications from a single platform.
• Sales growth. Automation of the sales funnel, increasing conversion and profit.
• Time saving. Optimize routine tasks and focus on business development.
• Convenient integration. Connect your favorite services and applications for efficient operation.

Main Parameters

• Sales automation
• User-friendly interface
• Comprehensive solution
• Integration with services
• Ukrainian support

Microsoft Dynamics 365 Sales - CRM for effective sales management. Deep integration with Microsoft 365 and Copilot tools helps automate routine tasks, improve customer interaction and increase sales.

Key Advantages

• Integration 365. Easily work with Outlook, Teams, and other Microsoft products.
• Copilot AI. Get a smart assistant to automate routine.
• Improved analytics. Predict sales and track team performance.
• Personalized experience. Customize the system to meet the needs of your business.

Main Parameters

• Sales automation
• 365 + Copilot
• Analytics and reports
• Full integration
• Customer support

Odoo CRM - a powerful CRM system integrated into the Odoo ERP ecosystem. Optimize sales, manage your customer base, and automate business processes in one place. The perfect solution for growing your business!

Key Advantages

• Централізація даних. All customer information in one place for better interaction.
• Повна інтеграція. Odoo CRM works with other Odoo modules, improving business processes.
• Аналіз продажів. Accurate reports and forecasts for informed decision-making.
• Збільшення продажів. Optimize your sales funnel and increase profits.

Main Parameters

• Integration with ERP
• Full sales cycle
• Automation of routine
• User-friendly interface
• Customer data analysis

Close - CRM designed for active sales. Optimize calls and email campaigns, automate routine tasks, and increase the number of deals. Ideal for teams that value speed and efficiency.

Key Advantages

• Sales increase. Effective calls and email campaigns for quick deal closure.
• Automation of routine. Frees up team time to communicate with clients.
• Simple integration. Easily connects to your existing tools.
• Full control over deals. Track every interaction with potential customers.

Main Parameters

• Intuitive interface
• Sales automation
• Effective calls
• Powerful email marketing
• Convenient reporting