Choose a CRM for Your Business

Customer Retention CRM Ranking: TOP 17

Top loyalty and customer retention platforms

Rating

Choose a CRM for Your Business

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate dropshippers' accounting, control orders and increase profits. The ideal solution for retaining customers and scaling your business.

Advantages

  • Automatic calculation of drops. Accurate sales accounting for each dropshipper, no manual calculations.
  • Clear analytics. Get clear reports on dropshippers' profits and performance.
  • Easy order management. Simplifies order processing, speeds up delivery and customer satisfaction.
  • Payment automation. Timely and transparent reward payments to your partners.

Functionality

  • Dropshipper automation
  • Convenient order tracking
  • Sales analytics
  • Integration with TTN
  • 24/7 support
CPAshka
№2

LP-CRM

LP-CRM is a Ukrainian CRM for e-commerce, product business and service sector. Automate sales, improve customer retention and increase profits! Optimize communication and personalize offers.

Advantages

  • Understandable interface. Easy navigation, quick access to the necessary data. Everyone will be able to work with LP-CRM.
  • Sales automation. Increase profits by automating routine tasks and personalizing communication.
  • Reporting and analytics. Track key business indicators in real time, make informed decisions.
  • Ukrainian support. Qualified assistance and advice from LP-CRM in your native language.

Functionality

  • Sales automation
  • User-friendly interface
  • 24/7 support
  • Loyalty growth
  • Customer analytics
LP-CRM
№3

KeyCRM

KeyCRM - Ukrainian CRM for customer retention. Collects orders from all channels, centralizes communications, manages inventory, and provides analytics. Optimize customer relations and increase their loyalty!

Advantages

  • All channels in one window. Combine orders from marketplaces, social networks, and your website for convenience
  • Convenient communication. Communicate with customers in messengers directly from KeyCRM
  • Sales analytics. Get reports to optimize your business and increase profits
  • Inventory management. Control stock levels and avoid shortages

Functionality

  • Retention automation
  • All channels in one window
  • Convenient customer analytics
  • Inventory management
  • Support for business in Ukraine
KeyCRM
№4

Capsule CRM

Capsule CRM - A simple and user-friendly tool for managing customers, deals, and projects. An ideal solution for building strong customer relationships and increasing their loyalty.

Advantages

  • Simple integration. Easily connects with other tools you already use for seamless operation.
  • Contact organization. Keep all customer information in one place for better interaction.
  • Clear deals. Visualize the sales process, track progress, and close more deals.
  • Project management. Simplify teamwork, assign tasks, and monitor their timely completion.

Functionality

  • Simple interface
  • Convenient contact management
  • Deal tracking
  • Project management
  • Customer support
Capsule CRM
№5

NetHunt CRM

NetHunt CRM: CRM in Gmail for customer retention. Manage leads, sales funnels and automate processes directly from your mail. Increase customer loyalty through integration with Google Workspace.

Advantages

  • Gmail integration. Manage sales directly from your mail without switching between platforms.
  • Sales automation. Configure processes to close deals faster and more efficiently.
  • User-friendly interface. Intuitive design for easy team adaptation.
  • Complete customer overview. Keep all customer information in one place.

Functionality

  • In Gmail, everything is nearby
  • Leads - full control
  • Automation of routine
  • Effortless retention
  • Convenient integration
NetHunt CRM
№6

Bitrix24

Bitrix24 - CRM for customer retention and team collaboration. Automate sales, set up a contact center, and manage projects in a single space. Increase loyalty and boost repeat sales!

Advantages

  • Growth of loyalty. Bitrix24 helps build strong customer relationships by analyzing their needs and automating communications.
  • All in one place. Contact center, sales, projects - all in one platform for easy business management.
  • Sales automation. Free your managers from routine so they can focus on closing deals and developing customers.
  • Personalized approach. Customize Bitrix24 to meet the needs of your business and customers for maximum efficiency.

Functionality

  • Retention automation
  • Integration with channels
  • User-friendly interface
  • Flexible settings
  • 24/7 customer support
Bitrix24
№7

SugarCRM

SugarCRM - flexible CRM with an open architecture, ideal for B2B sales. Increase customer loyalty and build strong relationships with powerful retention tools.

Advantages

  • Open Source. Full freedom of customization and integration with other systems.
  • B2B focus. Specialized tools for complex sales and large clients.
  • Personalization. Build a solution that is perfect for your business.
  • Sales growth. Tools to improve customer interaction and satisfaction.

Functionality

  • Sales automation
  • B2B solution
  • Open source
  • Retention analytics
  • CRM personalization
SugarCRM
№8

Zoho CRM

Zoho CRM - cloud CRM for effective customer retention. Automate sales, marketing, and support, build strong relationships, and increase loyalty. All in one solution!

Advantages

  • Increased loyalty. Personalized communications and offers for each client.
  • Sales optimization. More deals thanks to data analysis and automation.
  • Service improvement. Quick response to customer requests and issues.
  • Unified Zoho platform. All the tools for sales, marketing, and service in one place.

Functionality

  • Customer retention
  • Sales automation
  • All in one system
  • Scalability
  • Zoho CRM personalization
Zoho CRM
№9

Insightly

Insightly - CRM for SMB that combines customer management, project management, and integration with other services. Optimize customer relationships and increase their loyalty with Insightly!

Advantages

  • Understandable analytics. Track customer behavior and improve service.
  • Project focus. Manage sales and projects in one place.
  • Sales automation. More deals with automated funnels.
  • Integrations with everything. Connect the necessary services for efficient work.

Functionality

  • Convenient CRM
  • SMB support
  • Integrations
  • Customer retention
  • Project management
Insightly
№10

Creatio (Sales)

Creatio Sales - low-code CRM for customer retention. Automate sales processes, build long-term relationships, and increase loyalty with a powerful CRM platform.

Advantages

  • Sales automation. Optimize your sales funnel, increase profits and customer satisfaction.
  • Easy integration. Easily connect your favorite tools and services for better performance.
  • Quick adaptation. Adapt the platform to the needs of your business without developers.
  • Clear reports. Analyze customer data and make informed decisions.

Functionality

  • Customer retention
  • Process automation
  • Low code
  • Increased loyalty
  • Personalized experience
Creatio (Sales)
№11

Salesforce Sales Cloud

Salesforce Sales Cloud - #1 CRM for market leaders! Build an effective sales funnel, get deep analytics, and increase customer retention. The perfect solution for your business.

Advantages

  • Personalization. Create a unique experience for every customer, increasing loyalty.
  • Sales automation. Optimize the sales funnel, from lead to deal, increasing profits.
  • Analytics. Get valuable insights about customers and their behavior to make informed decisions.
  • Support. Always ready to help you with any questions.

Functionality

  • Customer retention
  • Sales automation
  • Data analysis
  • Increased loyalty
  • Personalization of interaction
Salesforce Sales Cloud
№12

amoCRM

amoCRM - CRM with a focus on messengers. Attract and retain customers with chat funnels, bots, and omnichannel dialogues. Communicate with customers where it is convenient for them and build long-term relationships!

Advantages

  • Chat sales funnels. Automate communication with customers at every stage of the deal.
  • Omnichannel in action. All customer inquiries in one window: messengers, mail, social networks.
  • 24/7 Helper Bots. Answer typical questions and collect contacts automatically.
  • Personalized communication. Personalize messages so that customers feel attention.

Functionality

  • Chat sales funnels
  • Bots for 24/7 support
  • Omnichannel communications
  • Retention automation
  • Integration with messengers
amoCRM
№13

Streak CRM

Streak CRM - CRM system built right into Gmail. Organize your customers and deals with customizable pipelines. The perfect solution for maintaining and developing customer relationships without leaving your inbox.

Advantages

  • Built into Gmail. Manage customer relationships directly from your mail, without switching.
  • Custom pipelines. Customize the sales process to suit your business, adapt the tool.
  • Convenient collaboration. Share and edit data for the entire team.
  • Personalized experience. Create unique interactions and improve customer loyalty.

Functionality

  • Customer retention
  • CRM in Gmail
  • Custom pipelines
  • Simple integration
  • Sales automation
Streak CRM
№14

HubSpot CRM

HubSpot CRM - A powerful free CRM for customer retention. A single platform for marketing, sales, and support that helps build strong relationships with your customers and increase their loyalty.

Advantages

  • Free CRM core. Get a powerful tool without upfront costs for data management.
  • Single platform. All the necessary tools for business development in one place.
  • Relationship improvement. Understand customer needs and build strong connections.
  • Routine automation. Simplify sales, marketing, and support processes.

Functionality

  • Free CRM
  • Single platform
  • Marketing + Sales
  • Customer retention
  • Process automation
HubSpot CRM
№15

Copper

Copper - CRM built for Google Workspace. Deep integration with Gmail helps build strong customer relationships, automate processes, and increase customer loyalty without leaving the familiar interface.

Advantages

  • Gmail Integration. The entire communication history in one place, instant access to data.
  • Easy Implementation. Integrates with Google Workspace, setup takes minutes.
  • Intuitive interface. Intuitive design, no special skills required.
  • Increased Loyalty. Personalized communication that leads to better customer relationships.

Functionality

  • Gmail Integration
  • Ease of use
  • Sales Automation
  • Retention Analytics
  • Personalized service
Copper
№16

SalesDrive

SalesDrive - CRM for online stores. Automate sales: integrations with marketplaces, delivery services, payment systems and warehouse. Focus on customer retention and increase profits with SalesDrive!

Advantages

  • Understandable analytics. Get valuable data about customers and their needs for better service.
  • Sales automation. SalesDrive takes on routine tasks, increasing your productivity.
  • All in one place. Integration with marketplaces, delivery, warehouse for convenient business management.
  • Growth support. SalesDrive scales with your online store.

Functionality

  • Sales automation
  • Loyalty growth
  • Personalization of communications
  • User-friendly interface
  • SalesDrive integrations
SalesDrive
№17

Odoo CRM

Odoo CRM - a powerful CRM as part of ERP Odoo, which helps build long-term relationships with customers. Integrated tools for sales, marketing and service management - everything to retain your customers in Odoo.

Advantages

  • Data centralization. All customer information in one place, easy access for the team.
  • Increased loyalty. Improve customer relationships through personalization.
  • Increased sales. More opportunities for repeat sales and cross-selling.
  • Integration with Odoo. Full business control in a single system, without gaps.

Functionality

  • Sales automation
  • Centralized database
  • Data analysis
  • Service improvement
  • ERP integration
Odoo CRM
General Table

CRM System Comparison

# CRM System Business Type Features Free Plan Initial Cost
1CPAshkaDropshippers, eCommerce, businessDropshipper accounting, order control, automation, CRMFree for the first 100 leadsfrom $5/month
2LP-CRME-commerce, business, servicesSales automation, customer retention, personalized offersFree version for up to 50 orders per monthfrom $9/month
3KeyCRMeCommerce, small/medium businessOrders, communications, analytics14-day trialfrom $19/month
4Capsule CRMSMBs, startups, freelancersContacts, sales, tasksFree planfrom $18/month per user
5NetHunt CRMSMB, sales, marketingCRM in Gmail, Sales funnels, Process automation14-day trialfrom $24/month per user
6Bitrix24Small business, medium businessCRM, automation, communicationFree planfrom $61/month (5 users)
7SugarCRMB2B, sales, marketingSales automation, customer support, customizationFree testfrom $49/month per user
8Zoho CRMSmall business, enterprisesSales automation, marketing, supportFree plan (up to 3 users)from $20/month per user
9InsightlySMB, sales, marketingCRM, projects, integration14-day trialfrom $29/month per user
10Creatio (Sales)Sales, marketing, serviceSales automation, customer management, low codeFree trial accessprice on request
11Salesforce Sales CloudSales, marketing, serviceSales automation, analytics, contact management30 day testfrom $25/month per user
12amoCRMSmall business, salesMessengers, automation, omnichannel14 days testfrom $15/month per user
13Streak CRMSmall business, salesGmail Integration, Pipelines, Deal TrackingFree planfrom $59/month per user
14HubSpot CRMSMB, marketing, salesFree, automation, integrationFree planfrom $20/month per user
15CopperSmall business, salesGmail integration, automation, CRM14-day trialfrom $29/month per user
16SalesDriveOnline stores, eCommerceAutomation, integrations, customer retentionTest 14 daysfrom 349 UAH/month
17Odoo CRMBusiness, sales, marketingSales, marketing, serviceOne App Free (CRM for free)from €24.90/month per user
Frequently Asked Questions

Frequently Asked Questions

? What does the loyalty system provide?
Automates communication, tracks needs, offers personalized solutions for retention
? What key functions are needed?
Segmentation, automation, tracking, reporting, integrations
? How to choose the optimal platform?
Define needs, budget, scalability, and integrations
? What is the impact of implementation on the business?
Increased loyalty, increased sales, improved service
? Where can I find a rating of the top systems?
In specialized reviews and articles on the internet, look for up-to-date comparisons